Guest reviews
Overall rating
9,2
Excellent
Based on 22 reviews
Cleanliness
9,1
Comfort
9,2
Pick-up/Drop-off
9,0
Value for money
9,4
Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveller rating
5
1
0
0
1
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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10,0
Pros: Brandon at this location was 100% committed in making customers like myself happy. I had a small issue with the windshield wiper blade and fluid and he went above and beyond to correct this issue. People like Brandon should be recognized for their efforts.
review from
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9,6
Cons: a bit difficult to find the office, but everything worked out ok. nice to be offered a free upgrade. easy to work with. these folks.
review from
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8,0
Pros: The car was great. Nissan Altima. Good gas mileage and very smooth ride.
Cons: Check in Friday night- at first the enterprise employee tried to put me in a mazda miata or an suv. That wasn't what I reserved. Fortunately they had a Nissan Altima which did work but I had to ask for it. And returning the keys on Tuesday morning the employee was late only by 6 minutes but still la
review from
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10,0
Pros: customer service was great, everyone was friendly kind and knowledgeable.
review from
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10,0
Pros: Drop-off was easy. Keep up the good work.
review from
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2,0
Cons: Never again!!!! Fooled me at The Carlsbad rental Station. Put some extra insurance on the receipt so it Looks like the Same Price with the different San Diego Airport drop off I had on my kayak reservation. At San Diego i was billed the Different drop off on top. Never again Enterprise
review from
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10,0
Pros: Great Service
Cons: N/A
review from