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Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Pros: The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline.

Cons: The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!

Cons: Worst food i ever had in flight..please organize goid caterers

Cons: On the counter they have to checked all baggage weight they give hard time on the boarding time to costumer

Pros: G

Cons: G

Cons: Nothing

Pros: I love the entertainment and frequent availability of food and drinks

Cons: The seats are too squished together. I was stuck next to a fat woman who kept shutting off my movies by hitting the controls of my arm chair

Pros: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Cons: See above

Pros: Crew was excellent food was good.

Cons: sea food

Cons: All the food is halal.

Cons: Sehar for Ramadhan may be improved as we have no other option and neither time to do it outside plane

Cons: Entertainment was not working

Pros: Excelent

Cons: I recomended yo my friend

Pros: Yes and yes

Cons: Not sure because I have never had a better experience.

Pros: I can say all the crew was amazing

Cons: They are doing excelent job.

Pros: Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!

Cons: Nothing significant!

Pros: The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well.

Cons: The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working.

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Cons: All the food is halal.

Pros: The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!

Cons: Your crew all need customer service and etiquette training. ASAP!

Cons: Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay.

Pros: Time

Cons: There should be more space between the seat because not all passengers can fit . And every passenger should have a chance to lower there seat without disturbing the passenger behind them .

Pros: Service on plane good friendly staff and helpfull

Cons: Nothing

Pros: Yes

Pros: Attendants and aircraft comfort was excellent

Pros: Crew was kind, attentive, funny, and engaging. The best.

Cons: A warning about landing in Dubai, and being put on a bus to the terminal

Pros: Crew was amazing

Cons: None

Cons: I think the food in our flight was not that good..

Pros: The crew was amazing

Pros: Crew was attentive.

Cons: The entertainment was rather limited.

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Cons: Not having to wait 3 days for my luggage

Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.

Pros: Super confortable

Pros: The crew was fantastic.

Cons: Entertainment is out of date and difficult to use.

Pros: Good flat business class seat allows for actual sleep!

Cons: Seat padding good for a seat, but too firm as a bed

Pros: Crew was really good and the seating was quite okay

Cons: Seating distance

Pros: nothing

Cons: everything

Pros: The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long

Cons: Not much to complain about

Pros: The food was good. The crew was very accommodating.

Cons: .If the seats recline to just a little bit more

Pros: Crew was very calm, courtesy, and cheerful.

Cons: More help for missing the flight.

Cons: The airplane broke from Abudabi to Delhi with 4 hrs delay.

Pros: On time, drop off to home in Mercedes!

Pros: Timing immigration check in is good

Cons: Food was not up to the mark. Didn’t get what is promised

Pros: That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews....

Cons: Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad.

Pros: Ok boarding, plane was new, entertainment system was up to date

Cons: Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy.

Pros: Friendly service and not a super crowded plane.

Cons: In-seat entertainment was not working for me, and boarding process could be drastically improved.

Cons: I think the food in our flight was not that good..

Pros: Food, Entertainment.

Cons: Harder than usually landing

Cons: in-flight food and beverage choices needs lot of improvement

Pros: Wheelchair assistance..very dignified

Cons: There was a mixup for special meal that i ordered...wrong marking of seat number,even after having a prepaid confimed seat

Cons: Food and more profesional crew

Pros: Plane from Hong Kong to Chicago was full but the crew did their best to meet everyone's needs. The food was very good.

Cons: Tried to check in online but the system would not allow me to submit my data. So check-in was not as smooth as it could be.

Pros: Food was phenomenal. Unbelievably good.

Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.

Pros: Good

Cons: NA

Cons: My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai.

Cons: Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!