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Pros: Food and in-flight services

Cons: Entertainment package

Pros: Like Kigali it was clean and efficient.

Cons: Food is almost inedible

Pros: on schedule. staff at counters and flight crew were courteous and professional.

Pros: the snack was terrific!

Pros: Plane was fine

Cons: The bus took forever to reach the plane. Food quality was poor

Cons: I have loads of complaints about the entire crew and etihad airlines and I will file my official complaint against them. The space here isn’t enough to write my complain

Pros: This crew was better that last flight overall

Cons: Better seating arrangements

Pros: The flight was on time. Food was reasonable.

Cons: A bit more leg-room and there is some scope for improvement in the food. Also, the entertainement could have more south Indian content and also allow to access entertainement for more time.

Pros: Good

Cons: NA

Pros: Double seat on economy class upper deck

Pros: crew was good but seat was too narrow, and there are too many little kids near us.

Cons: do limit the number of passengers with little children and don't put senior citizens near them.

Pros: I am so glad to choose you guys thank you for everything

Cons: Nothing comment.

Cons: NA

Cons: The seat covers looked worn and dirty. Needs an upgrade.

Pros: Crew were really lovely and friendly. A bit of spacee on the plane which always helps

Cons: Nothing Better than average flight

Cons: It would have been better if the crew were bit courtesy towards the passengers They treat passengers annoyingly when we requested beverages

Cons: Delay more than 3 hours

Pros: Every member of the crew I encountered was five-star, and went above and beyond.

Cons: The shuttle between the terminal and the aircraft could be more frequent instead of cramming passengers in and waiting for more to board.

Pros: I am a big guy. The seat was one of the more comfortable ones in recent times. The five staff that I encountered were all super courteous and helpful. They were also very kind and considerate of the unrelated 6-yr old sitting on the next seat.

Cons: Pretty much everything was excellent.

Pros: The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight.

Cons: On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others.

Pros: Fine flight with good meals.

Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Pros: Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height

Cons: Better selection of videos

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Pros: no!

Cons: They need to smile and respect the passengers

Pros: Hardware was excellent. One of the most comfortable First Class seats for sure.

Cons: CX first class is designed more for individual travelers so for couples who want to sit beside one another there will be an aisle in between them. The Boston BA lounge is horrific and depressing so it should be avoided.

Pros: Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better.

Pros: Crew was courteous.

Cons: Seat needs to be much roomier. Entertainment and Food should be good and more options.

Pros: Like Kigali it was clean and efficient.

Cons: Food is almost inedible

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

Pros: Friendly service

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

Pros: New plane, fresh feel. Food is ok.

Cons: Airline feels basic and no frills.

Pros: Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

Pros: The crew members are very polite and professional

Cons: The food is not very nice, the drink is don’t taste so great either . The airline seats are too small

Pros: Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use.

Cons: Services of crew very poor specially onboard services in business class

Pros: Easy to check in, outstanding crew!

Cons: Old, old, old plane! :(

Pros: Helpful crew. Clean toilets.

Cons: Overhead racks, so very difficult to close, always you need help. May a design fault.

Pros: One of the best seating I have ever had. Compared to Emirates the seat was spacious.

Cons: Food was good but was not full compared to emirates.

Cons: The person next to me had a distinct body odor.

Pros: The crew was really nice. The plane was clean and comfortable.

Cons: Seats after 1st hr, will feel uncomfortable

Pros: Flight Crew were great

Cons: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Cons: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Cons: Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding.

Pros: Nothing

Cons: Everything starting from the check in to on board restrooms

Pros: The crew was very helpful and courteous.

Cons: The flight was delayed and I decreased my time in Singapore

Pros: Seats are spacious even for economy class.

Cons: None

Pros: Crew was attentive.

Cons: The entertainment was rather limited.

Pros: Crew was attentive and made extra effort to meet special requests from passengers.

Pros: Food was phenomenal. Unbelievably good.

Cons: Paid EXTRA for "Twin Seats". The bar in between seats didnt move. VERY uncomfortable for a 14 hour flight. People on that plane were like ANIMALS. Standing on the toilet seats, water all over the floor of the bathroom, out of toilet paper at 7 hours in. Disgusting. Never again.

Cons: Luggage claim in chennai

Pros: Friendly crew, extra legroom, great entertainment options.

Pros: Punctuality

Cons: The food, leg space, the drink, and more hospitality, specially towards the aged people like us.

Pros: SQ always the best service

Cons: Nothing comment.

Cons: Seats after 1st hr, will feel uncomfortable

Pros: Crew were great. Flight was not full.

Cons: Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser.

Pros: Excellent crew and very well dressed and always smiling

Cons: The lights were switched off for a very long time. That can be avoided

Cons: For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging.

Cons: The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!

Pros: Food, Entertainment.

Cons: Harder than usually landing

Cons: Luggage claim in chennai

Pros: The crew was efficient

Cons: Live news broadcast

Pros: Kind and very helpful.

Cons: A little more room for people with weak legs.

Pros: Helpful crew. Clean toilets.

Cons: Overhead racks, so very difficult to close, always you need help. May a design fault.

Pros: Crew were really lovely and friendly. A bit of spacee on the plane which always helps

Cons: Nothing Better than average flight

Cons: Nothing

Pros: Super friendly crew. Enough food and drink.

Pros: Great foods and services

Cons: The plane needs upgrade business class seats

Pros: They were very supportive. Thanks.

Pros: Attendants and aircraft comfort was excellent

Pros: Great crew, comfortable flight

Cons: the inflight food needs to be more accommodative

Pros: crew was good but seat was too narrow, and there are too many little kids near us.

Cons: do limit the number of passengers with little children and don't put senior citizens near them.