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Cons: Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!

Pros: I was happy to avail of Wifi in the sky.

Cons: No entertainment! For an major international flight, one expects some seatback entertainment

Pros: Timeliness, Service, Cleanliness Comfort

Pros: The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again.

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Pros: Kinda odd flying backwards....

Cons: Onboard entertaiment and food was just awful. UAE's version of Ryanair.

Pros: Airrbus A350 confort

Cons: Crew professionalism and food to be improved

Cons: Good crew

Pros: The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one.

Cons: The security in Cairo was really a joke.

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Pros: Very good entertainment system.

Cons: Food was horrible. No drink service. Old seat.

Pros: Good leg room and nice recline for economy. Good and service very nice.

Cons: Everything was well done and organized.

Pros: Crew amazing.

Cons: Food variety should be increased.

Pros: The crew professional and friendly

Cons: The food was rather bland and did not live up to my expectations

Cons: On time would be better.

Pros: What can I Say. It's Singapore Airlines

Pros: Crew , amenities and food

Cons: None

Cons: flight left very late. couldnt make up time on the way. had to struggle to make it to the connection.

Cons: This crew was much better. Smiling, happy and helping.

Pros: The crew were awesome

Cons: The film choice was poor

Pros: Not much

Cons: Costumer service

Cons: Entertaintmebt was poor, and quality of screen was bad

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Nothing

Cons: Everything!

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Cons: Old aircraft rickety seats

Pros: Seat was very comfortable and the air stewards were good

Cons: The entertainment system not working correctly and the food was poor

Pros: Amazing crew

Cons: They need to improve on thier inflight menu and the check-in and boarding experience

Cons: Poorly organised meal service

Pros: My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy.

Cons: Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!

Pros: Yes

Cons: Customer services

Pros: That there were not many people on the second leg and that the plane was clean

Cons: The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean... It's Rwanda so I didn't expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn't impressed

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Cons: Less fog in SFO

Pros: The food is always great!

Cons: They should bring out snack more often.

Pros: Yes & yes

Pros: The seat was very comfortable.

Cons: My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting.

Cons: Our request for vegetarian meals got lost after a glight was cancelled.

Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Cons: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Cons: Old aircraft, rickety seats

Pros: Yes

Cons: Nothing comes to mind

Pros: Yes

Cons: Nothing comes to mind

Pros: The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley.

Cons: The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order.

Cons: Better seat

Pros: Crew was very friendly and professional

Cons: 45 minutes late departure

Pros: Everything

Cons: Everything

Pros: Service and food.

Pros: Everything was on time and the food and service was good.

Pros: Crew were very hospitable and helpful.

Cons: More leg room on long international flights.

Pros: I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent.

Cons: Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm.

Pros: Great crew. Very polite.

Cons: Overcrowded plane. Uncomfortable seats. No room to move around.

Pros: Yes

Cons: No comment

Cons: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Pros: Entertainment programs

Cons: New variety of food

Cons: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Pros: Everything! The service was exceptional!

Pros: Flight was nice and on time

Cons: No toothbrush toothpaste and eyes shades provided

Pros: The crew was really good, even the food was nice

Cons: I think the economy class seating could be better & even the ticket prices could be reduced a bit

Cons: Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,

Cons: Food