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Pros: Seat reclining was good. Fleece blankets were warm

Cons: Blankets had a really bad smell Food options were very limited - even bread was eggless

Pros: They respect the timing

Cons: The luggage escalator is not working and you have to carry it from one point to another...

Pros: Everything was perfect. On time arrival.

Cons: Loud Nigerian co-passengers

Pros: What did you like? the attendants were very kind

Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Cons: Economy seating is extremely narrow!

Pros: This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before.

Cons: Vegetarian meals can be better, breakfast eggs get over cooked and rice also.

Cons: They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time.

Pros: Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.

Cons: Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.

Pros: They respect the timing

Cons: The luggage escalator is not working and you have to carry it from one point to another...

Pros: What did you like? the attendants were very kind

Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.

Cons: Entertainment was limited.

Pros: Comfortable abd lovely

Cons: Internet was not available in the next flight

Pros: I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly.

Pros: Nada

Cons: Charged me 30 for allegedly overweight suitcase. The they proceed to lose it.

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Cons: Better movie selection. Better organized boarding in Frankfurt

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Pros: The crew members were really nice and accommodating.

Cons: Need more entertainment selections.

Pros: the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable

Cons: at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,

Pros: Crew were helpful

Cons: Food was very poor with very limited choices and no entertainment system on this flight

Pros: Yes

Cons: Nothing comes to mind

Pros: Large space

Cons: Bording

Pros: Superior standard

Pros: Friendly staff. Both two meals were awesome.

Cons: Already done.

Pros: Food, service

Cons: The space

Pros: Entertainment

Cons: Crew miss my drink

Pros: on schedule. staff at counters and flight crew were courteous and professional.

Pros: Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism.

Cons: Entertainment was limited.

Pros: The plane was nice and the captain gave good info.

Cons: Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded.

Pros: Everything was on time and comfortable. Will take the same flight again in the future.

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: the crew is fine. The seat was OK standard.

Cons: Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce.

Pros: Flexible seating due to only very few passengers. On time departure and arrival

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Cons: Could have a better seat like 30A on Boieng 387-8 Quantity of food should be improved Quality of food should be improved

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: Food, service

Cons: The space

Cons: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!

Pros: Super good crew.

Pros: SQ always has the best looking flight attendants

Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Cons: Better movie selection. Better organized boarding in Frankfurt

Pros: The crew professional and friendly

Cons: The food was rather bland and did not live up to my expectations

Cons: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though

Pros: Just ok

Cons: The crew and the service

Cons: We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent.

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Cons: Poor customer service and lack of care for loyal passengers

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time