Find cheap flights from Shanghai Pudong Airport to South Africa

Find cheap flights from Shanghai Pudong Airport to South Africa

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Tue 5/18
Tue 5/25
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Good to know

Low season

MayBest time to beat the crowds (3% less expensive on average)

High season

JulyMost popular time to fly (13% more expensive on average)

Average price (return flight)

R11 727(avg. price over the last 2 weeks)

Good deal (return flight)

R11 335or less

Good deal one-way

R9 589or less

Top tips for finding cheap flights to South Africa

  • Looking for a cheap flight? 25% of our users found tickets from Shanghai Pudong Airport to South Africa for the following prices or less: to Johannesburg R9 589 one-way - R11 335 round-trip
  • High season is considered to be January, February and December. The cheapest month to fly to South Africa is January.

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Top 5 airlines serving Shanghai Pu Dong to South Africa

Scores according to KAYAK customer reviews

8,6
Singapore Airlines
Overall score based on 3 886 reviews
8,8
Boarding
8,5
Comfort
8,9
Crew
8,6
Entertainment
8,3
Food
Airline reviews

Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"

Pros: "Super good crew."

Pros: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Cons: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."

Cons: "flight on time. flight was delayed and gate changed"

Pros: "The crew was amazing"

Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."

Pros: "I like everything in Singapore airlines"
Cons: "Nothing"

Pros: "Perfect timing"

Pros: "Foods. Drinks. Entertainment."
Cons: "Nothing. Everything’s so perfect!"

Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."

Pros: "The crew werr very helpful and patient and so many languages they knew. Impressive they need a raise"
Cons: "The seats were uncomfortable I slept 30 min at a time on my 14hr flight. The food is nice but a bit bland the first time its amazing but after more than 2 planes mix it up plz"

Pros: "The comfort and caring staff"
Cons: "Food serve a bit slow with the no of pax and long queue for the washroom"

Pros: "Food, service"

Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"

Cons: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Pros: "The staff were so friendly and helpful."

Pros: "The serivce was amazing. Also it was clean and the food was great."

Pros: "The food is very good in economy. Large screen tv gor movies and games."
Cons: "all was good, nothing bad"

Pros: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Cons: "It was a 17 hour flight, but they made it bearable."

Pros: "Christmas decorations, service, attitude of staff"

Pros: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Cons: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."

Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."

Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"

Cons: "Particularly asked for aisle seat during checking in and I was told I was allocated aisle seat, but my seat was in the middle all the way to Brisbane. Person who checked me in did not seem like who wanted to be on the job beside being not too busy at all."

Pros: "Crew service"
Cons: "Very old entertainment system. Poor screen visibility. Cramped"

Pros: "Crew was nice"
Cons: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."

Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."

Pros: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "The crew is friendly and helpful"
Cons: "Equipment rather poor, screen isn't very clear, hard to read subtitles."

Pros: "Upgraded to biz class, which was fantastic"

Pros: "The wonderfully kind and friendly air hosts and hostesses"
Cons: "Nothing"

Pros: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Pros: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Cons: "I didn't care much for the meals, but my husband loved them."

Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."

Pros: "nothing"
Cons: "Singapore Airlines always boast themselves as first class service. That is just bs. At night when I was hungry, I asked the flight attendant for some snack, both a male and a female served at my cabin said, "we don't have that." I expected SQ staff to serve one step further, instead of stopping at a no. Can't you recommend something? Throughout the entire trip, whenever I asked something, the way they answered always made me feel that I was a trouble to them. Is it because I was in an economy class and that's how you treat me? SQ, you may want to change what you are proud of. It's no longer a first class service, at least not to us poor economy class passengers."

Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."

Pros: "Attention to customer service and needs"
Cons: "Couldn't use my own headphones to watch movies"

Pros: "Aircraft was OK."
Cons: "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Pros: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Cons: "Beware of babies on board."

Cons: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Pros: "Flight arrived earlier than expected and the flight attendants were good and polite."

Pros: "Food was exceptional"

Pros: "To be able to bring luggage up to 30 kilo's"
Cons: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"

Pros: "Crew and entertainment"
Cons: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"

Pros: "Movie selection, very helpful crew and good quality food."
Cons: "Nothing!"

Pros: "Perfect"
Cons: "Perfect"

Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Pros: "N/A"
Cons: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Pros: "Food and leg room"
Cons: "All was fine"

Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Cons: "Nothing."

Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Cons: "Qatar Airways are the best"

Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"

Pros: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Cons: "Providing better food and movie"

Pros: "The new Qsuites are very comfortable"

Pros: "Much better than average meals"
Cons: "more cell phone charging stations at the airport"

Pros: "Own entertainment device"
Cons: "No snacks"

Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."

Pros: "The cabin crew was fantastic and made the experience very positive."
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."

Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Cons: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."

Pros: "Staff was great"

Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Pros: "Best business class I have ever been on. Better than most First class."

Pros: "comfortable"
Cons: "nothing"

Pros: "Everything"

Cons: "Seat to LA was broken"

Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Pros: "Boarding"
Cons: "Comfort"

Pros: "Nothing"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Pros: "Doha to hyd was good. Crew was courteous."
Cons: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."

Pros: "Food, seat OK, crew excellent"
Cons: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."

Pros: "The crew aboard the flight were kind and thoughtful and definitely oriented toward service."
Cons: "The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled."

Cons: "Same as above"

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Cons: "Seat width is always an issue in economy, but nothing unexpected."

Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."

Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"

Pros: "Unfortunately..."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."

Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"

Pros: "Service of air stewards very friendly and polite"
Cons: "This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food - my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me - it was stressful trying to find it."

Pros: "Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service."
Cons: "I did not have wifi available from Doha-Johannesburg"

Pros: "Everything else"
Cons: "Too much air condition... cold!!"

Pros: "Really helpful i was the first one out from airport because i was assigned wheelchair."
Cons: "Everything was all set. Only shortcoming was No free wifi"

Pros: "Great crews, excellent airplanes, wonderful in transit experince."
Cons: "In flight coach meals were average."

Pros: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Cons: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."

Pros: "Again on time and effortless boarding made the overall experience a good one."
Cons: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Pros: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Cons: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."

Pros: "The service from the crew was amazing"
Cons: "The food was not bad compared to some air lines"

Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."

Cons: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"

Pros: "Nice crew short flight."
Cons: "Not much flight was too short to say"

Pros: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Cons: "Everything was pleasant....I wouldn’t change anything."

Cons: "Improve quality of on board announcements."

Cons: "I was charged $60.00 for luggage"

Pros: "Smooth and easy flight"
Cons: "Food and drinks served late"

Cons: "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"

Pros: "The help from the checking agent after we found out Lufthansa canceled my daughter and mine flys coming back home without any explanation and notification"

Pros: "fast boarding"

Cons: "Business Class Seating had 3 seats in middle Refurbished 747 had new seats, but still felt like an old plane with awkward layout"

Cons: "No complaints. Good vegan food."

Cons: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"

Pros: "Service leg room and service with a smile"
Cons: "N/a"

Pros: "Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class."
Cons: "Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight."

Pros: "service, on time,efficient boarding, no hassles"

Pros: "The crew was very good and we were right on time."

Pros: "The cheese sandwich was good."
Cons: "Flight left late. Airport employees weren't helpful. The plane was hot."

Cons: "Apparently the rude gate agent decided to randomly pull people out of the mass gaggle for boarding and check carryons she seemed to believe we’re too heavy or big, while letting other bigger ones and heavier ones stating safety concerns. The bin has a total weigh limit, not the individual bag. Lufthansa needs to educate its employees."

Pros: "The service was outstanding!"
Cons: "Someone stole my phone charger :("

Pros: "Great service, and plenty of refreshments."

Pros: "The crew was the most accommodating I’ve ever had and I was in the basic economy seating. The food was better, pls es more comfortable, and entertainment far more advanced."

Pros: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Cons: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."

Pros: "everything"

Pros: "Great crew, extensive options for entertainment, comfortable even in economy"
Cons: "Weather delay -- but Lufthansa made all the connection corrections prior to landing!"

Pros: "Right on time, smooth flight, crew at the gate and onboard were super. Food was fine and plane was clean."
Cons: "The only problem with comfort is when the person in Front of me reclined the seat. I could not see my screen well Or get in and out of my seat well and had to recline my own seat in order to do so."

Pros: "food was excellent"
Cons: "no 'breakfast' specifically, other snack items were available"

Pros: "Nothing"
Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Pros: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Cons: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"

Pros: "Every thing"
Cons: "Nothing"

Cons: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."

Pros: "Everything was great!!!"
Cons: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"

Pros: "The entire crew were very friendly and helpful to ensure a comfortable flying experience. This crew went above and beyond my expectations for this flight. The true meaning of hospitality of service for flight travel."

Pros: "Lufthansa is amazing!"
Cons: "Nothing"

Pros: "The check in staff and crew were very nice and helpful"
Cons: "The seat had plenty of room but not comfortable for a long flight Entertainment options were just okay"

Pros: "Pleasantly surprised by the leg room for economy class--albeit I'm of small stature"
Cons: "Being on-board at the gate for an hour, due to a technical issue not meeting flight captain expectation"

Cons: "The flight was late."

Pros: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Cons: "My return on Air Canada."

Pros: "Great food! Attentive staff, comfy seats."

Cons: "The on board entertainment sucks you need to upgrade"

Cons: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Pros: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Pros: "Everything"
Cons: "Not a thing"

Pros: "It was my daughter's 16th birthday and one of the spunky crew members helped us to create a little celebration. That was very memorable! Otherwise the flight was late (which was OK, the captain kindly kept us informed), but the plane was clean and quiet. The bathrooms on the lower level provided a space to stretch, but as always, they get pretty dirty on a long-haul flight. Price was quite good. I always feel the flights originating from Europe are nicer than those originating in the US."
Cons: "The food was stuck in the past, roll, white cheese, white cake with sugary fruit, somewhat wilted small salad and a pretty greasy chicken dish with polenta and by that point, stewed veggies. I am not accustomed to eating like that and was disappointed (though hungry!). Not a whole lot of room in my seat, I'm 5'6" and slim, but at least the seats recline and glide forward a bit and the head rest bends to catch your head IF you can nod off. I appreciate the civility that still exists under stressful circumstances."

Pros: "Everything! Excellent stewards too!"

Pros: "Lufthansa crew is generally efficient, polite, and professional."
Cons: "Wifi was slow."

Pros: "Cabin is not very private feeling, plus you have to climb over people. Maybe slightly better than Air France's offering on the A380. Service and food was good."

Cons: "It was delayed by 9.5 hours!!!!!"

Pros: "Munich airport is convenient and boarding went smoothly"
Cons: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Pros: "Premium economy seats, also premium economy is located very well in front of the plane."
Cons: "Food quality was aweful. Not sure why Lufthansa can't train the catering in Shanghai better. Worst vegetarian food ever."

Pros: "The flight was only about half full. Plenty of space, room to nap. Captain kept you advised and seemed to change altitude to avoid turbulence."
Cons: "Nothing."

Cons: "About five pieces of souvenir pottery were lost because somebody who checked the luggage forgot to wrap them back the way they were. It was a sloppy work maybe by customs or security but i hold you responsible since i had booked my flight with Lufthansa sincerely Ioannis Stratakis"

Cons: "Friendlier crews"

Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Pros: "Excellent crew, good food & movie selection."

Pros: "Great airline"

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."

Pros: "The friendliness of the crew"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Pros: "The crew are amazing! Attentive and friendly."
Cons: "The seats could have been bigger."

Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Pros: "I love the food"

Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Pros: "Good"
Cons: "Nothing"

Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "The service"
Cons: "The seats"

Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "kLM staff was great."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Cons: "We did not get two of baggage at the destination."

Pros: "Great service"

Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Pros: ".Very much on time with pleasant service."
Cons: "Can nit find much fault fir a short run!"

Cons: "Bag was lost"

Pros: "Everything"
Cons: "Nothing"

Pros: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Pros: "On time."
Cons: "No negative"

Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"

Pros: "Crew service"
Cons: "Flight delayed."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Pros: "Delays and no proper customer service."

Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"

Pros: "Great food and movies."
Cons: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Pros: "Services were appropriate for the time of departure and length of the flight."
Cons: "Nothing really"

Pros: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Cons: "Breakfast food wasn't very good."

Cons: "Supper was very average , one slice of pizza , that’s it"

Cons: "MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing."

Pros: "Crew were good. Good food."
Cons: "For some reason, the seat was very uncomfortable. Rather hard with little cushion."

Cons: "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."

Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"

Pros: "Wonderful Crew- friendly, professional, helpful."
Cons: "Been on time departing."

Pros: "Price were amongst the cheapest"
Cons: "Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted."

Cons: "Flight delay announcement could have been made much earlier"

Cons: "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"

Cons: "No seat back entertainment. Very old plane."

Pros: "Economy seats arent different from other airlines. Flight was good in general"
Cons: "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."

Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"

Pros: "Friendly staff, smooth ride, easy boarding"

Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."

Pros: "Nothing"
Cons: "Flight delayed, no head phones supplied and the food was burnt."

Pros: "I was surprised to board an A380 to fly from KUL to BKK"
Cons: "In Bangkok we had to get off on the field to board a bus"

Cons: "Old plane"

Pros: "Food"
Cons: "Toilet was not cleaned."

Pros: "Service is great..."
Cons: "Not sure why all Sabah/Sarawak gates are at the farthest..."

Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"

Pros: "Service, free drinks, decent entertainment selection, and the food was actually a little better than edible, the best airline food Ive ever had (I haven't flown many long haul flights)"
Cons: "People don't stop growing at 5'8. There are people taller than that, in fact quite a lot of people are taller than that. So much in this world is made without this consideration in mind. I'm 6'1, I shouldn't have to pay hundreds more just so I have enough legroom. And I don't mean enough to swing my legs about as much as I want, just enough to be comfortable. This isn't essential on short flights, but just seems cruel to taller people on long flights."

Cons: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."

Pros: "The service"
Cons: "The food"

Pros: "-"
Cons: "Incompetent handling of engine error by both ground and air crew"

Pros: "Leg room. Thanks Charles. Legend!!! 9c but prefer 10"
Cons: "My screen didn't stay up. Needs fixing"

Cons: "I request for extra water but I was just given the glass which was on my tray. The Stewart told me he would come back but never did... not very nice One Air Asia, sûre you have to pay for the drink but you don't stay thirsty, and finally ticket is much cheaper..."

Pros: "Malaysian airlines airport crew at least tried to get us back to Singapore."
Cons: "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."

Cons: "Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working"

Cons: "Had to change gates last minute in Kuala Lumpur. Since security is at the gate, that meant going through security twice. When we went to the new gate there was much confusion among security staff as they were not informed of the gate change."

Pros: "Newer B737-800 aircraft Improved entertainment system Drinks"
Cons: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"

Pros: "Cabin crew are attentive and helpful."
Cons: "The luggage was found opened, a belonging was tied outside of the luggage. When I tidy up the luggage, I found that my toiletry pouch went missing. MH609 was delayed from 2305 till 0030, all passengers board the flight and we were told to alight again due to technical faulty. Switch to another flight and delayed till 0230. By the time we arrived in Singapore, it is almost 0340. Collected the luggages, clear custom and arrived home is almost 0500. There was absolutely no refreshment provided in between, and have to switch between gates which are far apart."

Pros: "MH389 on 10-Jun'17, cabin crew member (王怡芳), has been very attentive, provide excellent service."
Cons: "Pudong airport ground stuff requested for Singapore identity card; soft copy was presented, both identity and re-entry permit issued by Singapore government. They were not clear, hesitate, call around. By the time they found out what is required, we already spent close to 90 minutes. If it is not due to flight delay, we left with very little time to clear the immigration, security screening and locate where the gate is."

Pros: "Good entertainment system."
Cons: "Food was only one choice - fish (not tasty)."

Pros: "Good food for airplane although I was in the back of the plane and they ran out of what I preferred to have. Lots of free drink options."
Cons: "Small seating area, hard to sleep on a 13 hour flight"

Pros: "Staff are courteous"
Cons: "Departure was delayed an hour"

Pros: "Nothing much"
Cons: "It was freezing on the first flight and although I gave requested for a drink twice this was never brought to me. The Flight attendants were rude and not helpful."

Pros: "Flight was efficient & comfortable. Crew was friendly & helpful."

Pros: "On time departure, nice aircraft and entertainment."

Pros: "Delicious food"
Cons: "No entertainment"

Pros: "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
Cons: "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."

Pros: "The plane was decent. The offering on the IFE was a good mix. Food was ok"
Cons: "The IFE froze. I alerted the crew but it took them nearly 1.5 hours to do a reset of the system. I barely managed to watch a movie and only managed that due to the fact that I had my own earphones. They collect their headsets way too early."

Pros: "Much better than Air Asia of course."
Cons: "I dont know about the weather condition but I did feel a rough landing. I do feel the standard of the cabin crew deteriorating. Unlike few years back."

Cons: "Had a transit flight through KL from Colombo to Bali. The luggage was not with me and my friend along with about 7-10 others post arrival in Bali. We received the luggage after losing almost one day eating into our holiday. Minor compensation was given but the inconvenience was far more! This is not the KL to colombo flight but thought i will write it in here as I got this through Kayak"

Pros: "Flight to KUL from BKK was a fairly new 737 and had a new entertainment system. It was clean and looked well maintained. Nice ride."
Cons: "Return to BKK from KUL was on a 737-800 that looked like it was ready for the scrap heap. Very dirty even on the outside of the plane. The backs of the seats were torn and spots from drinks and dirty hands on the backs of the head rest. All the magazines were WELL worn and one had gum between the pages. The table top had part of a meal left on it."

Pros: "All thing"
Cons: "nothing"

Cons: "I received an eticket confirmation by email, but when arriving at the airport for checkin, Malaysian airlines did not have the ticket in their system"

Pros: "Everything"
Cons: "Nothing"

Cons: "Flight purchase did not go through and found out too late to try and rebook it again. Tried calling booking company to sort it out and was on hold for 40 minutes which caused me to miss my flight."

Pros: "Great food, lots of space, awesome attendants"
Cons: "They lost our luggage but got it to us on a few hours"

Pros: "Not much"
Cons: "I expected more from a business class ticket. Service, rest, food experience"

Read more about Singapore Airlines
COVID-19 information

Safety measures for airlines flying from Shanghai Pudong Airport

Airlines flying from Shanghai Pudong Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Shanghai Pudong Airport

Mandatory masks

Masks required on board, masks provided on flights from Shanghai Pudong Airport

Social distancing seating

Middle seats unavailable to book on flights from Shanghai Pudong Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Shanghai Pudong Airport

Book cheap flights from Shanghai Pudong Airport to South Africa

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