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Cons: Handling and boarding at Schiphol was pathetic

Cons: Keep employees have to give excellent service & smiles to passengers

Pros: All good.

Cons: Actually, pretty all right, so no recommendations.

Pros: Seat was fixed for such a long flight it is hazardous to the spine .

Cons: Allow the seat to slightly recline like any other airline

Pros: Seat space was generous, food was very good and served multiple times, good beverages, friendly crew, no delays

Cons: Boarding could be a bit faster, the plane was a bit dirty with papers and old cups they didnt clean. Baggage drop slowwww as usual.

Pros: Good clean new plane, crew very helpful.

Cons: The flight departure time was retarded 2hours after having booked it. The food has a long way to go to be good.

Cons: Poor food swllection

Pros: Efficiency

Cons: no, they great

Cons: The plane delayed for more than 2h30min and explanation for it. I informed the crew I have diabetes and needed water/food. No answer, they attended me and heard my concerns when they were informed by a friend I was with "Hypoglycemia." I had vomit and a bad trip. I will think twice before doing it again!

Pros: Crew and staff excellent

Cons: food not good and no movie access

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: all except the food

Cons: the food

Cons: Your Customer Service

Pros: Flight staff, food, seating, Personnal space, restrooms were clean, landing was smooth

Cons: Checking in at the counter and boarding the aircraft can use some polishing. The boarding process is confusing due to lack of communication to customers and faulty speaker/PA systems at LATAM gates.

Pros: The crew was awful, they did not let me board my flight despite me getting there at a reasonable time.

Cons: They could have let me board my flight. I missed my international flight because of this and had to pay a heavy fee.

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Cons: no clothes for three weeks because my bags were not put on the plane with me. all could of been avoided if permitted to carry on bag as planned. i was able to carry on my bag on other carriers. most inconvenient

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: all except the food

Cons: the food

Pros: My three LATAM flights were all on-time, well-piloted and efficiently run. They are not responsible for airport-related issues in Lima. Taking off at over 11.00 feet and landing at sea level must be like having most of the air leak out of your tires while driving, but these guys take that in stride.

Cons: Gate assignments in Lima tend to change and be posted late, but this is not under LATAM control.

Pros: Nothing

Cons: Try to avoid LATAM. Actually low cost competition is offering a better service. Latam grew too much and the service is bad. They are making too many mistakes such as not delivering basic information such as where to pick up luggage claim. Honest advice: look for alternatives and avoid big headaches

Cons: more seat space and padding, no charge for soft drinks

Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.

Pros: Nothing

Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.

Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.

Cons: Not having to walk outside in Edinbur4gh to board the flight.

Pros: Crew was ok.

Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: The plane from Capetown to Luanda was a slightly older refurbished plane which meant more leg room which was really nice . The food was good and service friendly.

Cons: The entertainment system had very limited preloaded content.

Cons: Old plane with no entertainment. The flight was schedule for 7:10pm then changed to 8:20pm then changed again to 11:50pm.

Pros: SEATs and crew

Cons: Food was almost nothing, for a 3hr flight plus delay ... not good!

Pros: all except the food

Cons: the food

Pros: We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board.

Cons: It's a short flight, only water offered on board.

Pros: Pilot and copilot superb

Cons: Food and boarding! Using a ladder is outdated!!!

Pros: We got to our destination

Cons: Everything. Possibly the worst airline in Europe.

Pros: Friendly crew

Cons: Hectic boarding; airplane seemed very old

Pros: Arrived earlier than scheduled, crew were informative

Cons: Departure was delayed

Cons: Mostly good.

Pros: All service on time

Cons: Nothing

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Cons: The plane delayed for more than 2h30min and explanation for it. I informed the crew I have diabetes and needed water/food. No answer, they attended me and heard my concerns when they were informed by a friend I was with "Hypoglycemia." I had vomit and a bad trip. I will think twice before doing it again!

Cons: Planes need to be better maintained especially the in-flight entertainment.

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: Crew and staff excellent

Cons: food not good and no movie access

Pros: The foot rest under the seats was very nice

Cons: bags were lost, I had another flight 36 hours later. I was going to a conference and my suits were in the lost bag, because i was flying to brasil (not my home) on a brasilian passport I was not given any money to purchase clothes for my conference. the flight delayed 2 hours. poor entertainment selection. i will NEVER EVER fly TAAG again!!

Pros: All service on time

Cons: Nothing

Pros: flight was on time

Cons: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Pros: Crew was really great - helpful and kind.

Cons: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Cons: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Pros: Very conformable and quiet.

Cons: Nothing very nice flight.

Cons: Entertaining is very poor Devices are not working

Pros: The crew is always nice and friendly

Cons: Upgrade media units

Cons: Improve entertainment ease!

Pros: Cabin crew was matter-of-fact and efficient. Certainly cordial but did not do anything special. Cockpit crew, on the other hand, was exceptionally friendly an informative. Landing was phenomenally smooth.

Cons: Cabin crew just too still and smiles are just so artificial and robotic! Train for more of a customer-centred attitude.

Pros: The food and the fast and efficient customer service.

Cons: There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.

Cons: Crew could have been more pleasant

Cons: Aircondi

Cons: Thank you