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Pros: The crew between Joburg and Accra were friendly and fantastic. Less so the crew from Accra to DC

Cons: SAA’s food quality has declined over the past 20 years. And entertainment seems to be running a bit behind compared to other airlines.

Pros: The crew was good and the seats were comfortable and had enough space.

Cons: There was no wifi and on a long flight like that I sort of felt out of date with the world.

Pros: Crew was really awesome

Cons: More information regarding seating preferences

Pros: Crew was good, friendly and helpful

Cons: Was not able to watch any movies throughout the flight

Pros: The foot rest under the seats was very nice

Cons: bags were lost, I had another flight 36 hours later. I was going to a conference and my suits were in the lost bag, because i was flying to brasil (not my home) on a brasilian passport I was not given any money to purchase clothes for my conference. the flight delayed 2 hours. poor entertainment selection. i will NEVER EVER fly TAAG again!!

Cons: no clothes for three weeks because my bags were not put on the plane with me. all could of been avoided if permitted to carry on bag as planned. i was able to carry on my bag on other carriers. most inconvenient

Pros: Excellent meal, generous baggage allowance.

Pros: Comfortable seating. Was able to get some sleep.

Cons: No WiFi in Luanda lounge !

Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Pros: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Cons: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Pros: Amazing crew and on time flight

Cons: None

Pros: NA

Cons: Both flights through Detroit were re-routed, our luggage was lost for 4 days.

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Confort and kindness

Cons: It was too cold

Pros: The crew was informative

Cons: Inflight sandwiches

Cons: Time

Cons: Addis Ababa is chaos and not clean.

Cons: The chicken was undercooked.

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Cons: Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Pros: Great new airport. Friendly staff. Traveled with them before and will again. Great rate and 2 bags!

Cons: Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites.

Pros: They were helpful

Cons: The entertainment services on the plane

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Pros: Punctuality

Cons: Crew was so friendly

Pros: The foot rest under the seats was very nice

Cons: when i purchased the tickets excess baggage was 80 USD, when I got to the airport it was 250 USD even though the website said 200 USD. They checked my bags through before i presented a payment receipt, I was not able to pay because I could not afford it. The crew took 2 hours to find my bags and bring them back, I lost all time at the airport (I arrived 3 hours before the flight). was not able to eat, or drink anything before boarding. I made it to the gate 5 minutes before it closed. Food ran out by the time it got to me and the only option was sea food. movie options were old and limited. the plane delayed.

Pros: Nothing

Cons: Nothing- dirty, old craft, your seat - someone is seating on your seat, and you need to find another seat

Cons: El vuelo se atrasó 1 hora y media no comunicaron y cuando llame me indican mal tiempo pero conforme que no había mal tiempo.. no estoy satisfecha con LATAM

Cons: Bad

Pros: Comfortable, quiet Boeing 787-9 plane. Good food. Timely.

Cons: The crew were more concerned with having their lunch than taking care of customers

Pros: Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good.

Cons: Seats were a a bit cramped. The flight crew seemed overworked.

Pros: great seats, friendly staff, quick boarding

Cons: free snacks

Pros: All Crew from check in to departing plane was wonderful! Best customer service of all the airlines I’ve flown with.

Cons: The entertainment wasn’t working initially.

Pros: Flight left on time and arrived in Lyon early. Crew was attentive.

Cons: Seat wouldn't go back.

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Cons: Old plane with no entertainment. The flight was schedule for 7:10pm then changed to 8:20pm then changed again to 11:50pm.

Pros: All service on time

Cons: Nothing

Pros: Leg space was great and bathrooms were wider than usual.

Cons: The entertainment center was falling, the touch screen was not working well, and the movies were all very outdated. There was no USB charger.

Pros: Nothing

Cons: Never fly TAAG again

Pros: The foot rest under the seats was very nice

Cons: bags were lost, I had another flight 36 hours later. I was going to a conference and my suits were in the lost bag, because i was flying to brasil (not my home) on a brasilian passport I was not given any money to purchase clothes for my conference. the flight delayed 2 hours. poor entertainment selection. i will NEVER EVER fly TAAG again!!

Pros: The flight was really cheap. Although you get what you pay for. My seat didn’t have entertainment working. This is not the first time that it happens and the crew only look at your face and say sorry. Doesn’t do anything about it.

Cons: Entertainment working, better food, not allowing passengers with 3 big luggages as carry on.

Cons: Plane is old and had no entertainment

Pros: Crew good and seat OK but not exceptional for business class

Cons: Food was average - main course could have been better. Range of movies ok but not great

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Pros: Great airline

Cons: When its rain we shouldn’t walk to the air plain

Pros: 1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities

Cons: 1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me.

Pros: Professionalism of SA crew

Cons: Abidjan airport is a mess and mediocre.,..very unprofessional and frustrates commuters a lot.

Pros: just arriving home safe

Cons: No choice on Breakfast meal. No halaal meal

Pros: Amazing crew

Cons: Entertainment

Cons: Seat angle adjustment was not the most comfortable for sleeping.

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Pros: the crew was nice and friendly. the blanket was nice and big

Cons: the entertainment screen wasn't very responsive. it would be nice to have more snack options (like chocolate, ice cream, etc.) like other airlines do for such a long flight.

Pros: The food was good for airplane food.

Cons: We were moved to 8 different pairs of seats in search of video/audio systems that worked and were unable to find any that worked properly. That's pretty bad. I travel every year to RSA and used to use Delta. As a result of this trip I may revert back to Delta

Cons: We placed a bid to upgrade and it was accepted at the last minute - we were traveling from the USA and something went wrong with our credit card so SA was unable to charge the card. When we arrived at airport a couple hours later the bid was no longer valid and the ticketing people informed us it would be $220 more per person than the bid that was accepted. Felt like it was a scam. We declined to purchase the upgrade at the increased price

Cons: Super sad the regional flight stopped offering the nice box lunches