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Cons: Planes need to be better maintained especially the in-flight entertainment.

Cons: rep said the bag would tranfer on the plane i was on. i had to continue on without it. just hope its at the airport when i leave for lima on the 26 th

Pros: Punctuality

Cons: Crew was so friendly

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Cons: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Pros: The crew was terrific.

Cons: New variety of food

Pros: Amazing crew and on time flight

Cons: None

Pros: The foot rest under the seats was very nice

Cons: bags were lost, I had another flight 36 hours later. I was going to a conference and my suits were in the lost bag, because i was flying to brasil (not my home) on a brasilian passport I was not given any money to purchase clothes for my conference. the flight delayed 2 hours. poor entertainment selection. i will NEVER EVER fly TAAG again!!

Pros: Leg space was great and bathrooms were wider than usual.

Cons: The entertainment center was falling, the touch screen was not working well, and the movies were all very outdated. There was no USB charger.

Pros: I’m time

Cons: The check in failed as I request the exit seats. No headphones to listen the entertainment! Maputo Luanda plain is old and dirty.

Pros: Large seats , plenty legroom. Decent service.

Cons: No WiFi in Luanda lounge !

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Decent price for economy comfort seat, 4A.

Cons: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Pros: Food was great, enjoyed watching videos, staff very profession and friendly.

Cons: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Pros: 1. Friendly welcoming crew 2. Comfortable seats 3. Reasonable selection of entertainment 4. Clean amenities

Cons: 1. Although i requested Halal food in advance, when i booked my flight, non was provided. 2. I got to the boarding gate, 10 minutes before the plane was initially scheduled to take off. I was the second last person to board the aircraft because there was a long queue at Passport control with only one officer for a prolonged period. The man at the final boarding checkpoint, insisted that i was late because of shopping, and insisted on me catching a new flight the following day. He said that they had already filled up the plane with Stand By passengers, and my bags had already been off loaded. I had to beg him to allow me to board, and eventually he did. About 10 minutes after the scheduled departure time, the captain announced that they were waiting for one more guest, and the flight actually left about 20 minutes later then schedule anyway. This series of evens led me to believe that the man at the boarding gate was trying to elicit a bribe from me.

Pros: Entertainment system was great, leg room was comfy and I had an aisle seat plus an empty seat next to me so I could nap and move around okay. Our airhostess was awesome! Someone was sick on the flight so we left 35 mins late, so missed my connection to Newark but they promptly rebooked me for 3 hours later :) thanks for excellent service!

Cons: N/A

Pros: Everything

Cons: Nothing

Cons: 16 hour flight - but no WiFi. No power outlets to recharge laptop. Dreadful selection of movies / TV on the inflight entertainment system - and entertainment system’s audio function didn’t work properly so no audio for about half the duration of any movie.

Pros: Crew was very attentive,

Cons: Have all the food choice in the menu available. And add sudoku to the game

Pros: It was like flying in a Four Seasons but better.

Cons: Boring movie selections. 80% Marvel films.

Pros: Business class is the best

Pros: Crew was receptive

Cons: Food boarding

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: The crew was amazing and the seat comfortable

Cons: Nothing I can think of yet.

Pros: Fast gate work.

Cons: Lost luggage and the food and silent movie option (no headphones provided for overhead movie)

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Pros: TAAG - Conforto da aeronave, pontualidade e não estar muito cheia.

Cons: Taag - Pouca simpatia dos comissários de bordo e alimentação servida no voo terrivel.

Cons: no clothes for three weeks because my bags were not put on the plane with me. all could of been avoided if permitted to carry on bag as planned. i was able to carry on my bag on other carriers. most inconvenient

Pros: I’m time

Cons: The check in failed as I request the exit seats. No headphones to listen the entertainment! Maputo Luanda plain is old and dirty.

Pros: All service on time

Cons: Nothing

Pros: Short flight

Cons: Being on time

Cons: Great service, friendly team and most importantly great food

Cons: Outstanding airline either to IST or beyond!

Cons: Free WiFi

Pros: Excellent meal, generous baggage allowance.

Pros: TAAG - Conforto da aeronave, pontualidade e não estar muito cheia.

Cons: Taag - Pouca simpatia dos comissários de bordo e alimentação servida no voo terrivel.

Pros: Crew and staff excellent

Cons: food not good and no movie access

Pros: Nothing

Cons: Never fly TAAG again

Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Cons: I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines

Pros: The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!

Pros: Dc to Turkey flight. Great ++ Turkey to Delhi. Ok —

Cons: Flight from Istanbul to Delhi was nightmare. It was like a local flight. Nothing called as comfort was there. I had to pay my own $ for alcohol and some snacks and 1 extra burger.

Pros: After we missed our flight, we were provided with terrible customer service.

Cons: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Pros: Chem-in

Cons: Great service, friendly team and most importantly great food

Pros: On time and comfortable flight

Cons: No suggestions

Pros: TAAG - Conforto da aeronave, pontualidade e não estar muito cheia.

Cons: Taag - Pouca simpatia dos comissários de bordo e alimentação servida no voo terrivel.

Pros: Comissário, comida e espaço para as.pernas

Cons: Poltronas e entretenimento defeituosos. Embarque desastroso.

Pros: Excellent meal, generous baggage allowance.

Pros: Overall the planes were neat, spacious and well presented. The staff were decent and did a good job. The food was also good/fair. Overall I would fly with TAAG again except for -->

Cons: The inflight entertainment wasn't all that great with limited choices available. However...LUANDA Airport and staff were the WORST! On both occasions it was difficult to find a person who could even speak english, the airport is a rip off (the most expensive I've ever experienced), the ground and airport staff were mostly an array of disinterested, impolite, unhelpful, buffoons. I would not want to fly TAAG again in order to avoid any layover in Luanda longer than 2hrs.

Pros: The crew between Joburg and Accra were friendly and fantastic. Less so the crew from Accra to DC

Cons: SAA’s food quality has declined over the past 20 years. And entertainment seems to be running a bit behind compared to other airlines.

Cons: Great short flight

Pros: Was surprised with a meal and all beverages were free including alcohol.

Cons: Entertainment limited to predetermined programming on screens every 5th row or so.

Pros: The crew was friendly, helpful and hard working.

Cons: Departure was delayed 2 hrs due to a leaking waterline. We stood on the ramp for 40 min waiting for the initial repair and after taxing to the runway, we turned back due to the repair not holding, going back to the bay for another repair which closed all 4 centre toilets.

Cons: bad food and the people were not nice.

Pros: The staff at Cape Town and Lisbon were excellent and helpful

Cons: Luanda airport not traveler friendly...long queues, very hot and our passports and hand luggage were checked 4 times!!!! no access to the movies on route Cape Town to Luanda and back again...

Pros: I’m time

Cons: The check in failed as I request the exit seats. No headphones to listen the entertainment! Maputo Luanda plain is old and dirty.

Pros: Excellent meal, generous baggage allowance.