Traveller reviews
Overall rating
6,6
Good
Based on 323 reviews
Boarding
6,9
Comfort
6,7
Crew
7,5
Entertainment
6,4
Food
5,8
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Find cheap flights on LATAM Airlines
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LATAM Airlines information
| IATA code | LA |
|---|---|
| Routes | 77 |
| Top route | Sao Paulo Guarulhos Intl to Santiago Arturo Merino Benitez |
| Airports served | 34 |
| Top airport | Santiago Arturo Merino Benitez |
LATAM Airlines traveller reviews
Pros
"Food was good and healthy"
(in 73 reviews)
"Friendly staff clean cabin."
(in 54 reviews)
"The crew was great."
(in 189 reviews)
Cons
"They lost my luggage"
(in 10 reviews)
"The flight was four hours late!"
(in 17 reviews)
"The flight was delayed 7 hours"
(in 224 reviews)
Recent reviews
Traveller rating
730
353
263
301
3
Find reviews that mention:
flight attendants
flight was cancelled
long flight
smooth flight
connecting flight
crew was great
food was good
good entertainment
latam
great service
hour delay
customer service
leg room
el vuelo
lost my luggage
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10,0
Easy check in, boarding on and off was smooth, plane running to schedule - a great flight!
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6,0
Messy checkout, have water available during the flight
review from
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4,0
Communication could have been better during the delay. Formatting the plane was poor.
review from
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2,0
Kayak has not issued me a ticket for my second leg. And no one responds to me. Horrible service never again.
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2,0
Kayak has not issued me a ticket for my second leg. And no one responds to me. Horrible service never again.
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10,0
Very pleasant flight.
review from
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10,0
The food could be better
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10,0
Your online offering and purchase was accurate and all good,, thank you much
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10,0
The flight attendants were very helpful and friendly. The flights, boarding and take-off were all on time.
review from
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10,0
a brand new 787. large leg room. smooth boarding and good services.
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10,0
On time and nice service on board
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10,0
On time and nice service on board
review from
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2,0
The flight didn't exist. The Service customer sucks. They didn't solution the problem and hang up the call.
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2,0
no drink
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8,0
The efficient way to operate by the staff.
review from
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8,0
LATAM Good, kayak bad
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8,0
LATAM Good... Kayak bad
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8,0
Good
review from
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8,0
Good
review from
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6,0
The staff were nice & communicates very well. The food was not good.
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6,0
Purchasing tickets through BudgetAir was underwhelming...
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8,0
Fast check-in; nice employees. No food, no water or soft drinks in flight. Plane and trip ok.
review from
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6,0
No water available during the flight!!!
review from
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10,0
Crew was very attentive and flight was ontime
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10,0
Crew was amazing, flight was on time.
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10,0
Everything good
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10,0
Friendly crew and no delays,
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10,0
Friendly crew and no delays.
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2,0
Better forget this airline in the next 12 months
review from
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2,0
flight was canceled and there was no Latam staff to help us upon arrival in MCO, i had to pay $350 for hotel room in MCO, due to flt was changed to 11:00 nest morning.
review from
LATAM Airlines FAQs
What is LATAM Airlines' carry-on size allowance?
Where does LATAM Airlines fly to?
What is LATAM Airlines’ primary hub?
How does KAYAK find such low prices on LATAM Airlines flights?
Flight status
LATAM Airlines route map
Top airports served by LATAM Airlines
- Santiago Arturo Merino Benitez Airport (SCL)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Lima J Chavez Intl Airport (LIM)
- Miami Airport (MIA)
- Bogotá El Dorado Airport (BOG)
- Buenos Aires Ministro Pistarini Airport (EZE)
- Auckland Intl Airport (AKL)
- Antofagasta Cerro Moreno Airport (ANF)
- Buenos Aires Jorge Newbery Airport (AEP)
- New York John F Kennedy Intl Airport (JFK)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Montevideo Carrasco Airport (MVD)
- Punta Arenas Pres Ibanez Airport (PUQ)
- Madrid Barajas Airport (MAD)
- Easter Island Mataveri Intl Airport (IPC)
LATAM Airlines contact information
- LA IATA code
- +56 600 526 2000 Call
- latam.com Visit
Overview of LATAM Airlines
The Chilean carrier LATAM Airlines is one of the most prevalent throughout Latin America and manages its operations from a primary base in Santiago. A significant reason that it has such a strong presence in the region is due to the fact that it has secondary hubs in Colombia (Bogotá), Peru (Lima), Ecuador (Guayaquil and Quito) and Argentina (Buenos Aires). Flights are available to more than 20 countries across Latin America, North America, Europe, Oceania and the Caribbean.
You can choose between Economy, Premium Economy and Premium Business on your LATAM Airlines flight. The Premium Economy section provides greater legroom as well as increased privacy, with a maximum of 12 passengers in the separated section of the cabin. A full reclining seat that stretches in length to 6 ft 4 in is available in Premium Business, along with gourmet food designed by chefs and some of the finest varieties from Latin American wineries.
It is part of the greater LATAM Airlines Group, which manages a host of subsidiaries that include targeted airlines in Argentina, Brazil, Colombia, Ecuador, Paraguay and Peru. LATAM Airlines joined the oneworld alliance in 1999 and partners alongside global giants American Airlines, British Airways, Cathay Pacific, Iberia and Qatar Airways. Customers are able to purchase round-the-world tickets as a result of the alliance.
A mix of both Airbus and Boeing aircraft are chosen to fill out the fleet, with a preference for narrow-body jets that are designed to carry between 150 and 250 passengers. Airbus A320 models are most commonly flown for short-to-medium distance routes within Latin America, while the Boeing 787 Dreamliner is chosen for transcontinental flights.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.