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The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

The flight was delayed for 2 hrs. Because they didn’t have a crew to fly. And it is not a first time for klm to do that. Last time they cancelled my filght and rebooked me 3 days later. Not reliable airline

One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...

The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.

It was nice to be on a legacy airline, people try at least.

Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)

I travel frequently. The flight was late again... KLM should really try and be on time

The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .

The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.

Boarding did not have a clue what is an EU disability card

3 of us were in the business class. All good except the Flight out of Mumbai is too early. It is at 6:30 am. Reporting is at 4 am. We had to get up at 3 am. US connection has 4-5 hours of layover. It would be nicer to start the India flight late (give more time to sleep at home) and have less layover duration in IST.

for the very long way the flight has to be more confortable it was very dirty the wc was not clean

The flight was very dirty and the food was very bad

In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.

Great ground-check in crew. Pleasant flight attendant crew. Very short flight

Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers

Multiple errors by Turkish airlines and Istanbul Airport kept us from making flight. Stuck in Istanbul!

My mother got sick and dying and i have to change my flight and they charged me $2260 that is redisclose.

Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake

I always try to book flights that don’t charge for baggage. Yet I was charged $75 for this flight.

More room would have made things better as would a better gate waiting area and some complementary food (like a breakfast sandwich) and some complementary juice. It was 6:30 AM after all. Our connecting flight from FRA was delayed causing us to miss our connecting flight in Chicago, which was further delayed, thereby getting us home 5 hours late. Frankfurt airport is a bad airport in my view. They should study MSP.

I got an email from Lufthansa saying that because the flight was full, I could check my cabin bag for free. When I tried to do that, I got charged $75 because it was 'overweight'. Other people who did not check their bags didn't get their bags (that were much larger than mine) weighed. Nor were they denied boarding. This is a scam, right? Expect to see this review EVERYWHERE!

Unable to get Lufthanza code to obtain a boarding pass for my flight. Had to exit and re-register to get on the flight. Extremely frustrating.

Very poor. Lost my luggage. Luggage never came in New Delhi from Munich and I created a lost luggage report with Lufthansa. Still waiting for luggage. Overall poor experience.

Efficient boarding process. Staff are nice. Food should be better.

Great except my luggage was. Lost my entire. Trip and I had. To go buy things and waste. Time trying to find. My luggage

Staff was nice. Plane was new and clean. The food/sandwich was horrible. Absolutely disgusting for a four hour flight. I’d rather not get anything.

Very good service. One of my journey was by bus. But they advised by plane. Wrong information

My checked in bag was lost after being mis-tagged.