As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
KLM remains a quality flag carrier airline which maintains its standards whilst all their competitors are lowering theirs.
I flew premium economy and this was a good option. Although the seats didn’t recline much, I was able to get some sleep with my head propped against the window. The food was good and the entertainment was wonderful The staff were very attentive and professional
Overall very poor. Flight was disorganised, staff were rude and this is my second experience with KLM that I've had baggage go missing. It feels like, if you are an economy customer, KLM staff do not show you any care. I shall never fly with KLM again. Worst airline in Europe
Good food. Excellent crew service. Clean aircraft. Narrow seats and isle.
Flight was delayed. Can happen. But the info on the website and app said that flight was cancelled which was not the case.
The worst airline. Cancelled flight 30 min before boarding and rebooked on flight after 3 days.
Mostly fine. Minor delays departing and arriving. Quite a cramped plane, not so much as regards legroom but very narrow seats. Quiet nice food. Non-working USB charger. Flight attendants were helpful but not particularly proactive — one had to work to get their attention (but all was fine once they notice you), very Dutch style:)
The food quality is poor. The staff are very friendly and accommodating. The entertainment program was limited. I experienced a delay of 30 minutes due to two issues. Passenger luggage had to be removed and there was a technical issue with the stairs not detaching from the aircraft. The pilot managed to compensate and we arrived only 15 minutes later. The luggage at Dubai airport was very slow. I waited over an hour.
Food wasn’t good but not their fault as I should have pre selected
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
My experience was amazing. Very friendly hosts and impeccable service.
Everything was great except the meat served was tough and overcooked!
My experience with Turkish Airlines was extremely disappointing. I was denied boarding for my flight from Istanbul to Miami because they closed the gate 30 minutes before departure, even though I was present and ready to board. This arbitrary rule forced me to book an alternative flight, not even to Miami but to Atlanta, costing me $1,342.92. Upon arrival in Atlanta, there were no connecting flights to Miami available through Turkish Airlines, so I had to purchase an additional ticket with Southwest Airlines for $270.98. In total, I had to spend $1,613.90 on new flights. As a result, my total travel time extended to 35.5 hours. The flight was overbooked, and implementing such arbitrary rules allows Turkish Airlines to exclude passengers without compensating them, compelling them to purchase new tickets to reach their destination. This practice is unacceptable, and I plan to report it to the Better Business Bureau and the appropriate regulatory authorities.
Good experience with Turkish Airlines. We will be back with Turkish in the future and look forward to upgraded business class on the 777 beginning in 2025 and on the Airbus 350 now.
Friendly cabin crew and the flight was on time. Would recommend toanyone
Business class seats were not comfortable. I have traveled with Turkish Airlines several times and it’s always late. My suitcase was lost. I was in another country and I had to find my way to go back to airport and get my suitcase since it arrived next day after my flight. Really disappointed.
Our charging and WiFi were not working in our business class seats, even after they "refreshed" it.
It was a quick flight, and it was fine. The only thing was my seats wouldn’t recline because I was in the last row. It was a 1am flight so that made it hard to sleep. But otherwise it was fine.
Too tight connection. Lufthansa staff pulled 12 of us out of passport control that had tight connections and took us about 1/3 mile AWAY from our gates and put us in another slow, long line. Needless to say all of us missed our flights and the Customer “Service” staff was rude and not helpful at all. Was rebooked from a direct flight to one w a 6hr layover. Asked about an other option that was on my app and was told to book it myself online (which would be $300 extra pp!!). Got rebooked again w a tight connection which was also missed. Rebooked into middle seats that didn’t recline for 9 hr flight!! No compensation (and we paid for seats!) Ended up taking 26hrs to get home from Europe to North Carolina! No longer a fan of Lufthansa—2nd time having these kind of issues w them!
It was very good, good food good stuff, The toilets were a little stinky.
Excellent once on board. Security staff at Johannesburg rude and aggressive.
Flight ride was good, crew members were great however they need to hire some better food caterer.
The flight was cold, no enough blanket and the crew said that they can’t change it. I got very sick in the flight . Most of the kids were coughing.
Efficient boarding process. Staff are nice. Food should be better.
It was United. I used the United app ahead of time, and no problems other than Frankfurt Flughafen being what it is.
Poor food only 1 chose pasta ,old dry sandwiches before arrival.I’ve been flying a lot this one was the worst.I thought the Lufthansa have higher,better standards even this flight was a eurowings.
On time flights and all services were fine except two of our four bags were lost. We have medical equipment in one and hope they find them soon. Currently, we have received no update or information.
Our entertainment/movie and audio did not work during our flight. Two of our bags did not make it to our final home destination. No personal assistant. Everything is via email/web with no assistance.
