R17 366 Find cheap flights to Columbus

KLM is my favourite airline. Never ever let us down.Staff are first class.

The plane. Airbus A330-200. Comfortable for a 7-hour flight. Seats seemed to have more legroom. I was in row 17. Flight was operated by Delta but was better than expected.

It was operated by Delta. Boarding took a long time. How difficult can it be? Overall decent trip. Liked the Salt Lake City airport. Better option than Chicago for transfers.

Put some new and several options for entertainment. Do not be rude to customers and avoid serving them an extra coke or something. We paid 1200 GBP for a return flight.. A noisy, crowded, rude and uncomfortable flight.

Quick and efficient as always. Air France managed to loose and damage my luggage that never made it onto my KLM flight.

The food from Lagos to Amsterdam was was very poor compared to AMS-YYZ

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.

Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.

The food was ok. The crew seemed like they were cranky. I had one guy get mad at me for passing in between the storage area to get to the other toilet. I can understand if it's not allowed but reprimanding me like I'm a student saying "This is the last time!" was not appropriate. During my meal time, there was a French family around me. No problems there but when we usually have meals, they are supposed to put their chair in the upright position. These people did not do it and the steward did not tell them to raise their seat in the upright position. However, I was told to do so! So, me and another person next to me had to eat with the monitor almost touching our faces. Furthermore, a lady in front of me was putting her feet up and preventing another elder passenger from putting her seat back. To make it worse, she was continuously hitting her back into her seat, shaking my monitor while I was watching a movie. A crew member did speak to her about it but then she accused me of pushing her seat forward! The crew member gave me a death stare and told me to stop pushing the seat forward. I did not even touch her seat at all, if I did, she would know it. Her boyfriend also stood up and tried to push her seat even further past the maximum decline to no avail. None of these people were reprimanded but the steward, some bald guy, was extremely friendly with them and did not even try to instruct them to do anything until it was time to land. I resisted the urge to really argue with them because I would have obviously been seen as the aggressor (I have no idea why). I hardly said anything on this flight except "more wine please" and "sorry" if I bumped into someone accidentally. Overall, it was an annoying flight and I had to resist the urge to yell at the steward and the people he was overly friendly with. The happiest moment of this flight was leaving it.

Do I need to repeat my complaints about my lost carry on bag?

Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable

More facilities to transport to the gates......felt too much walking distance

Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.

It was good no problems made it on time for the next flight overseas!

It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.

Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar

The crew was fantastic and the over flight was perfect as well.

They shld provide food. Between food they are giving 10 hours gap which is toooo much

The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.

At least the delays were short. Business class, even in the new planes is very crowded now with crappy tray tables

Everything got delayed we were supposed to land at 1pm and landes at 8-9 pm … was horrible

There were issues with the first segment but what really bothered me overall is that you rebooked me and put me in a seat away from my wife and then put her in another booking or boarding group. I don't like having to monitor every little thing you guys do in order to get what I paid for in the first place.

Calgary desperately needs a star alliance lounge in the transborder area for United.

Your food is AWEFUL! For Premium Economy this was the WORST FOOD EVER - salad and tomatoes were all spoiled, "chicken" was awful and burnt. This is the WORST FOOD of ANY AIRLINE!!!!!!!!!!!!!!! horrible

loved the bulkhead seats with all the extra leg room! The initial dinner was excellent unfortunately the last meal was unsatisfactory. Our salad was partially frozen and the pizza roll was 90% dough. My only complaint

We left 3 hours late. Of 4 flights on my trip, 3 left at least 3 hours late and one flight was canceled

See my previous comments. I was probably booked in business but was moved to economy

Delays!!! Serious delays. I was told by a member of staff in LGA that I would miss my DEN to LAX flight connection, so I was put on a later flight. Due to delays I would have been able to have made my original flight, where I was sat in business class - seat 1A: I was put on my original flight but bumped from business - 1A to economy 33C. I want a refund for paying business class but only flying economy

This flight was 2.5 hours delayed due to crew issues. This meant that we arrived after 2 AM. Very very inconvenient and we were not really kept well informed.

Seats were great. Business class service has been cut entirely, not even a water handed out

Excellent crew. Three problems need to be taken care of: 1. Lack of wi-fi during the flight. This prevents busy traveller's from working while onboard. 2. Why there were two very-slow security check points was more punishment that necessary. Went through thorough security at transit area, the an even slower one at Gare 19!!!! Why passports needed to be checked st least 5 times by 5 different people makes no sense. Additionally, passengers were crammed like sardines in a boarding area with no charging ports that work!! This was a boarding nightmare. 3. During my flight (seat 27C) the headset socket did not work. Watched one movie, but very difficult because of that. Had to keep my fingers on the socket for it to work!

Food was awful and the seats were bad. No privacy in business class with the seat next to someone.

Staff and service on board is always exemplary. Food however could be better.

The cabin crew were very good, respectful, and nice. However, the flight was delayed more than an hour. They could have managed the problem easily but they couldn't and that affected our travel. Thanks

Great staff. Horribly uncomfortable seating. The seats have been replaced 10 years ago. It was like sitting on an ironing board for 15 hours. This was true for both legs of the round trip flights. Would not take Kenya Airways between New York and Nairobi ever again.

Seriously one of the most disappoint experiences I have ever had when flying. My flight got delayed FIVE hours. Nobody wanted to help at the airport (“this is Kenyan booking, we cannot do anything”). I got on the phone with someone from Kenyan for one hour until he finally moved my ticket to a Delta ticket. Then the painful journey restarted - the Delta crew in land kept saying there was no other flight and ai had to wait. An agent called Gerard Robert was being so sarcastic I felt humiliated. He would say things like “you say you understand what I am saying but you are not understanding what so am saying”. I asked him to please speak in a less sarcastic tone and he said “I am not going to speak with you anymore, go find someone else”. These were his words. Tired, after 14 hours in a plane, I just wanted to cry. I looked for another agent, who was an angel and rebooked me to another flights. Thanks to her, I made it to my meeting in Washington-DC. I am going to send a formal complaint to Delta about agent Gerard Robert. It is not fair to speak with customers in that cynical, sarcastic tone. If one works in customer service, it ia important to mind that tones can make people feel humiliated. And turning the back to a customer by saying “Go find someone else” can’t be part of his training.

I almost missed my flight because my previous flight (Mombasa- Nairobi, also Kenyan airways) landed in a different terminal. There was no signs whatsoever, no information shared. It felt messy. If the flights are purchased together, like mine, there has to be indications on how to board to the following one.

The cabin is due for a refresh - the seats are very thin and not very comfortable. The AVOD system also did not work on one of the seats and the touch screen were very glitchy. The overall cleanliness of the aircraft could be improved

Food was great. They never to add more current entertainment like movies and shows

Entertainment was good. Food was OK. Cab crew was great.

Overall flight experience was good. Unfortunately our process getting to our flight was a hit or miss. Our flight was delayed perhaps for the best as getting from terminal to terminal is very long and security had problems with the machines that delayed us getting to our flight. Heathrow security could care-less that you have a flight you are about to miss!

Access to movies was nice, food not bad, and landing was smooth. Cramming us in like sardines is not fun. A little more space to bend down to get a bag or not touch my neighbors arm because we’re so close would be better for a 9 hour flight. Whomever designed the seating and you, who bought these planes, clearly are NOT interested in customers’ comfort. So stop pretending you do. Also, if you want traveler’s to check their bags so there is space to store carry one, don’t charge so much to check baggage. Seriously?!

Horrible. Crew is not helpful. Lounge is sub standard and overcrowded. Getting to your plane is underwhelming “via a bus”. Worst experience I have had.

I had to wait for 10 hours at the airport and no hotel accommodation was provided. That sucks big time.

They can't seem to deliver a delayed bag in less than a week. Is this the 19th century?

We're waiting an BA flight being operated from London to Raleigh

Could be better in all aspects. Poor communication. Rude staff

The seats are comfortable enough, but the layout in business is wacky. The boarding process is disorganized. The flight attendants are friendly enough, but the food and snacks are sub par.

Crew was great. Food definitely top 10% for airline food. Seat was comfortable and legroom was good, BUT the seats were too close together and I was touching arms with the guy next to me the entire flight. Also, I had an aisle seat, and although my arm was pulled right up to my side, I was bumped by passengers and crew at least 6x. I'm looking into business class next time. One last note: the whole British-AA airlines partnership thing was confusing. In 2024 this should be seamless, and passengers shouldn't need this # for BA and that # for AA. There should be a single unified way of messaging from the airlines and checking things for the passengers.