Columbus car hire

Columbus car hire

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Columbus, OH, United States
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Columbus, OH, United States

Columbus car hire information

Pick-up location Columbus
Hire locations 39
Airport locations 11

Columbus car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8,2 Excellent (175 reviews)
10 locations in Columbus
Enterprise
Locations in Columbus
1026 Goodale Blvd
+1 614 297 7353
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
1733 W 5th Ave
+1 614 488 7996
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2160 W Case Rd
+1 614 798 9696
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
3161 W Broad St
+1 614 279 2577
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
3245 Morse Rd
+1 614 476 1111
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 14:00
Sunday09:00 - 12:00
4600 International Gateway
+1 614 239 3200
Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday09:00 - 19:30
Sunday09:00 - 23:00
475 East Livingston
+1 614 621 8899
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
5466 North High Street
+1 614 781 5400
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
68 Dillmont Dr
+1 614 880 1198
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
6841 Flags Center Dr
+1 614 895 0000
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 8.1
  • 8.3
  • 8.3
  • 8.1
  • 8.1
Recent reviews
2,4 Mediocre
Sep 21 2016
All cars are damaged
Pros: The manager Aaron was tryingoing his best to serve the customers.
Cons: Give the staff help, many cars were damaged and not able to be used. Severe customers had to wait for. Vars to be returned. I had the choice between a Ford Fiesta with no access, or a Mitsubishi with a cracked windshield, or another car with no registration sticker. Ridiculous that I paid for a safe, clean damage free vehicle, but get this choice, with no discount. I travel a lot but my days of using enterprise are likely over.
9,6 Excellent
Sep 26 2016
Overall good
Pros: Mostly good.
Cons: the car did not have oil change done and it was due very early in our trip.
10,0 Excellent
Oct 16 2016
Pros: Fast checkout. Free upgrade.
7,6 Good
Oct 18 2016
Pros: Friendly staff
Cons: A previous costumer had smoked in the car
2,0 Mediocre
Mar 9 2017
Awful Customer Service Rep at Enterprise
Pros: NOTHING
Cons: I recently traveled from Orlando, Florida to Columbus, OH. I approached the Enterprise airport location rental counter only to experience a cold, uncaring customer service rep. The gentleman was less than welcoming. Initially he was unable to find my reservation. When I showed him the printed confirmation sheet he looked at the paper and commented "well duh! I see your problem, your at the wrong location" I asked him him then if there was anyway I could get a rental from the Columbus Airport location. He glanced at his screen and said "No". Knowing that I had just arrived at the airport and that the other Enterprise locations were already closed, he showed no concern, no care and exhibited rude and unprofessional customer service. He exhibited no effort to help me. I told him thank your for his help, which was little to nothing in reality and said I would check with Hertz. He said ok and picked up his cell phone and began scrolling through what I could only imagine was Facebook or Tinder. The Hertz customer service rep welcomed me warmly, obtained an upgraded vehicle from what my Enterprise rental would have been all at a lower price. Hertz was fast, efficient and exhibited professional customer service. Based on my experience with your customer service rep at the Columbus, OH airport location I will never use Enterprise Rental again for any services. The clerk was rude and showed no concern for my issue nor did he try to rectify and correct the problem. I certainly hope he found a date on Tinder as he seemed more concern with his cell phone than keeping a customer.
5,6 Okay
Mar 17 2017
Pros: Price, new car in good condition
Cons: I declined insurance at office because I had purchased it online, but was charged for it anyway. I brought this up immediately and was told it would be taken care of. It took 2 weeks and 3 phone calls before it was
10,0 Excellent
Nov 6 2018
Pros: They opened up a little earlier than they had to in order to accommodate our pick up.
8,0 Excellent
Jan 6 2019
Enterprise Morse Road
Pros: I think this location caters to debit card customers. The staff seemed friendly, by observation, while I was waiting. I got a somewhat rude person with very bad breathe.
Cons: The rental experience was not typical of what I usually receive from Enterprise. This was an odd experience, not bad...just odd. Hard to explain.
4,0 Okay
May 15 2019
Pros: I waited forever for a car. When I got the car it smelled like weed as soon as I turned on the ac. The speakers were also blown. I turned the car in several days ago and have not received my deposit back
9,6 Excellent
Oct 9 2016
Pros: The Nissan drove fine and had enough power.
Cons: The ride was just OK not what I would expect from a mid size vehicle. I did not like the visibility hard to check the right rear for vehicles when changing lanes.
Rated no. 2
Hertz
6,8 Good (100 reviews)
8 locations in Columbus
Hertz
Locations in Columbus
1090-a South Hamilton Rd
+1 614 238 1623
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
1355 W Mound St
+1 614 221 3000
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday
Sunday
1380 Auto Mall Drive
+1 614 465 4533
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
2455 Billingsley Rd
+1 614 793 3100
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
2496 Scarborough Blvd
+1 614 759 7285
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
4430 Westerville Rd
+1 614 476 6847
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
4600 International Gateway
+1 614 239 3254
Monday00:00 - 02:00
05:00 - 23:59
Tuesday00:00 - 02:00
05:00 - 23:59
Wednesday00:00 - 02:00
05:00 - 23:59
Thursday00:00 - 02:00
05:00 - 23:59
Friday00:00 - 02:00
05:00 - 23:59
Saturday00:00 - 02:00
05:00 - 23:00
Sunday05:00 - 23:59
8832 Commerce Loop Drive
+1 614 840 1758
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 13:00
Sunday
  • 6.7
  • 7.1
  • 7.1
  • 6.5
  • 6.7
Recent reviews
3,6 Mediocre
Feb 2 2016
Fast service but mistakes
Pros: In and out
Cons: The original invoice the customer service woman gave me was over twice my quote from Kayak. Then her boss came out to fix it and said "This happens when you book through third party sites" and acted like it was a big hassle to fix my issue. They did not provide clear instructions about the rental return process.
7,2 Good
Oct 9 2017
Cons: Waited over 30 minutes just to drop off vehicle.
10,0 Excellent
Mar 14 2019
Pros: The staff and reservation were great
8,4 Excellent
Jan 21 2016
Pros: Rental price was very low for a one-way reservation.
Cons: Pickup took over 30 minutes. Car wasn't ready / available, even though I came at the time stated in reservation.
10,0 Excellent
Feb 3 2016
Great staff, great car...location dicey
Pros: Brand-new car in excellent condition; friendly, helpful staff.
Cons: The location is dicey. My cab driver who dropped me off asked me twice if I was sure I had the right location and didn't want to let me out of the car! There is no sign and it looked like I was being dropped off at an abandoned garage.
2,0 Mediocre
Jun 13 2016
Cons: Off site counter closed 5 minutes before flight landed. Hertz charges $300 more for airport counter pickup.
8,0 Excellent
Aug 18 2016
Pros: It went smoothly
Cons: I couldn't keep my personal car there on site because they close the gates.
4,0 Okay
Oct 27 2016
Cons: There were a LOT of fees added on after the fact. I was quoted $173 on Kayak but the rental ended up being over $270.
8,4 Excellent
Nov 30 2016
Okay
Pros: Reasonable prices.
Cons: The location is very unusual and somewhat difficult to find.
8,0 Excellent
Jan 5 2017
I WAS CHARGED FOR AN ADDITIONAL DAY
Pros: The customer service reps at both locations, South Windham, CT and Sullivant Ave in Columbus, OH, were extremely helpful and courteous. The car was clean and got me to where I needed to go.
Cons: I do not appreciate the fact that I was charged an additional day of rental. This is an error. I will be calling your corporate hq to have the erroneous charges removed from my account.
Rated no. 3
Dollar
6,5 Good (117 reviews)
1 location in Columbus
Dollar
Locations in Columbus
4600 International Gateway
+1 866 434 2226
Monday00:00 - 02:00
05:00 - 23:59
Tuesday00:00 - 02:00
05:00 - 23:59
Wednesday00:00 - 02:00
05:00 - 23:59
Thursday00:00 - 02:00
05:00 - 23:59
Friday00:00 - 02:00
05:00 - 23:59
Saturday00:00 - 02:00
05:00 - 23:59
Sunday00:00 - 02:00
05:00 - 23:59
  • 6.3
  • 7.0
  • 6.8
  • 6.3
  • 6.1
Recent reviews
3,2 Mediocre
Apr 7 2016
Thoroughly displeased
Pros: I liked the vehicle I rented.
Cons: The rep was rude, apparently their prices have increased, and you no longer have the choice of selecting your own vehicle. If you want to switch to another vehicle in the same category, that will change the price of the rental agreement.
5,2 Okay
Jul 22 2016
Good, Bad and Ugly
Pros: Desk agent at check-in was courteous and remembered me from previous visits. He had a lot of customers and handled them well, but wait time could have been streamlined if the people sitting in the staff room directly behind him had offered to help.
Cons: At return, there was just one man working. I asked for a receipt (as I have to turn in printed receipts for expenses and was hoping to drop in the MAIL before my international flight. He said he couldn't do it and walked off mumbling something. As i was unloading the car (I carry a lot of equipment with me when I travel) he returned, asked for my contract and wrote FULL on it (I had left the gas receipt on the dashboard). I told him the contract had "estimated cost" and was not acceptable to my employer, he instructed me to go to desk to get a printed copy. Keep in mind, I have A LOT of stuff, and I'm scurrying to make a 7:00 AM international flight. I am also the only one in the parking garage besides him at 5:00 AM. He made no offer to help me retrieve a carrier, to call the desk to have the receipt prepared, and was not carrying the typical handheld ticket printer every car rental company uses for return ease. The woman at the desk asked me why I needed a receipt and had an unfriendly disposition about being bothered, as typing the information into the computer there seemed to be a deliberate method of slowly and angrily tapping the keys, then reading the screen with a pinched-up facial expression. She demanded a receipt (despite the gate agent's scribble that the tank was full) and then typed in a whole lot more information. Returning a car has never been so complicated, and as the lasting impression of Dollar, an unfortunate portrayal for the company.
8,0 Excellent
Nov 14 2016
There was spilled coffee on the console and some o
Pros: It was very good on gas
8,4 Excellent
Apr 12 2017
Airport counter needs HELP!
Pros: The vehicle met our needs nicely!
Cons: The airport counter had no idea where their vehicles were. Or if they had enough. On this day they were severely lacking inventory.
9,6 Excellent
Jul 28 2017
Pros: Good customer service. Good price. Reliable vehicle....enjoyed driving the car. Once I found where the counter was and waiting in line a bit I was on my way.
Cons: Would have been helpful to have someone go over the vehicle with me. Just to check that there are a few scratches here or not. Would have been good to have someone make sure I know how to use the car, since options are located different places in different vehicles.
7,2 Good
Oct 20 2015
Beware fees, taxes, and other misc charges that ma
Cons: I didn't like learning of all the hidden fees that doubled the end cost of renting a car.
4,0 Okay
Nov 4 2015
Bait-and-Switch
Pros: In the end, I got the car I reserved, but not without a fight.
Cons: COMPLETELY unfriendly counter service. Trying to rent me an Economy car when I paid for a Compact, and saying there was no difference
9,6 Excellent
Nov 10 2015
efficient and reasonable
Pros: pickup and return were quick and easy
Cons: N/A
8,0 Excellent
Nov 30 2015
Pros: There was great customer service at the counter and the pick-up/drop-off was fast and hassle free.
Cons: I had a long trip and the car wasn't great on the highway. It was a bit too small and had terrible pick-up. I also paid twice as much as was listed on kayak.
6,0 Good
Dec 15 2015
Lousy customer service
Pros: Reps need training. Daily rate was off.
Rated no. 4
Alamo
8,2 Excellent (90 reviews)
1 location in Columbus
Alamo
Locations in Columbus
4600 International Gateway
+1 614 239 3245
Monday00:00 - 01:30
05:00 - 23:59
Tuesday00:00 - 01:30
05:00 - 23:59
Wednesday00:00 - 01:30
05:00 - 23:59
Thursday00:00 - 01:30
05:00 - 23:59
Friday00:00 - 01:30
05:00 - 23:59
Saturday00:00 - 01:30
05:00 - 23:30
Sunday05:00 - 23:59
  • 8.0
  • 8.5
  • 8.4
  • 8.2
  • 8.0
Recent reviews
9,6 Excellent
Jun 1 2016
Good Car - Good Price
Pros: Smooth sailing from reservation to turn in. A lady (actually acting in the role of receptionist) met me as I approached Alamo and made everything so simple. I was out of the lot and on the road in ten minutes.
Cons: Nothing. There was nothing not to like.
10,0 Excellent
Jun 9 2017
Smooth Process!
Pros: The Alamo staff!
10,0 Excellent
Dec 29 2017
Pros: Great car choice. Great friendly pickup and not much wait. Clean. Great price.
Cons: People checking me in when I returned were not friendly
10,0 Excellent
Mar 19 2019
Pros: I got a flat tire and they were very kind and helpful upon return. They even offered to do a car exchange, but I did not need it as I was departing. Highly recommend.
8,0 Excellent
May 23 2019
Pros: The staff were friendly and the drop off was done in seconds!
Cons: Honest details on insurance cover, which I had already paid for online
10,0 Excellent
Sep 30 2019
Pros: Easy pick up/drop off. Car was VERY clean and VERY nice!! Brand new with all the gadgets and gizmos. Was only an economy car. Was so roomy and had great MPG!
Cons: I don’t have any complaints this trip!
10,0 Excellent
Oct 18 2015
Great car, great price
Pros: Easy to pick up, ready when I arrived, courteous staff, nice car, great value!
10,0 Excellent
Oct 24 2015
Pros: person at counter very friendly and efficient
Cons: nothing
10,0 Excellent
Nov 16 2015
Pros: Everything went well. No wait.
10,0 Excellent
Nov 17 2015
Excellent staff at Alamo CMH
Pros: The staff at this location, both behind the desk and in the garage where I picked up the car, were bizarrely nice for a car-rental place -- not just polite, but they joked with me and were truly friendly. It was confusing. I think maybe they didn't know car-rental places are supposed to be rude and deliberately unhelpful. Made my whole day.
Rated no. 5
Budget
6,8 Good (90 reviews)
7 locations in Columbus
Budget
Locations in Columbus
1030 West 3rd Avenue
+1 614 737 5400
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday13:00 - 17:00
104 East Long Street
+1 614 228 1058
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
Sunday11:00 - 14:00
1400 Bethel Road
+1 614 451 7699
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday10:00 - 14:00
240 South Hamilton Road
+1 614 863 7500
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
Sunday12:00 - 16:00
4600 International Gateway
+1 380 867 0247
Monday00:00 - 02:00
05:00 - 23:59
Tuesday00:00 - 02:00
05:00 - 23:59
Wednesday00:00 - 02:00
05:00 - 23:59
Thursday00:00 - 02:00
05:00 - 23:59
Friday00:00 - 02:00
05:00 - 23:59
Saturday00:00 - 02:00
05:00 - 23:59
Sunday00:00 - 02:00
05:00 - 23:59
4621 West Broad Street
+1 614 870 2200
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday09:00 - 14:00
6060 Busch Boulevard
+1 614 431 2025
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 14:00
  • 6.5
  • 7.1
  • 7.6
  • 6.0
  • 6.6
Recent reviews
2,0 Mediocre
Jun 12 2016
A series of errors from beginning to end
Pros: Decent car
Cons: Cancelled my reservation since I didn't pick up within 1hr. window. Reservation made using West Coast time which they claimed was East Coast. Had to re-enter whole reservation. Busy so took nearly an hour. On return tried to overcharge me $190 for gas claiming empty tank. I had filled up <2miles from drop off. Attendant didn't know how to issue receipt. Had to wait till they found supervisor in office to find out how much they overcharged. One word of advice -DON'T
5,6 Okay
Apr 29 2017
Pros: Did not agree to an "upgraded" SUV. I had been traveling for 24hrs, only looked at the bottom line of the total cost of my agreement and went on my way. When I returned the car almost 60 days later they pointed out I got an upgraded SUV and was charged almost $900 more. I have sent and email and waiting to see what they have to say.
2,0 Mediocre
Oct 17 2015
Cons: Dirty vehicle
2,0 Mediocre
Nov 1 2015
Cons: Over 1 hrs to get car out of garage....
2,0 Mediocre
Nov 6 2015
Cons: A car rear-ended me. I had to wait two hours for a tow truck to come from Budget. When the tow truck came it broke down and I then had to wait another two hours. Budget refused to send me a new car. Never renting with them again.
6,4 Good
Dec 5 2015
Great ride, horrible service.
Pros: The ride in the car as great! Gas mileage a plus.
Cons: We run into problems at pick up and check out each time we use budget. The line is always long because the rep. seems to not know what they are doing or having side bar conversations. On top of that when we check out we always want to use another form of payment. Well, this time we wanted to split the payment between 2 cards. It took 10-15 min just for the rep to figure it out, after asking another rep. Then he swiped both cards and turns out they weren't even charged, the original credit card was charged, plus 2 other very higher pending charges that have not dropped yet as of today, he assured it was going to process correctly. It would be nice if budget was a lot smoother like Enterprise.
9,2 Excellent
Dec 20 2015
Pretty cheap and pretty fast
Pros: Got what I was expecting. Car return was quick and efficient at 5:30 am.
Cons: Rental agent accidentally charged me much higher price than in the reservation. He corrected his mistake when I pointed it out to him. Bringing a printout of the reservation was helpful.
8,4 Excellent
Jan 2 2016
Needed gas
Pros: Loved the Kia Rio! Mansfield return agent very helpful! Kudos to her!
Cons: Agent tried to talk me into bigger car, extras. Didn't tell me contract in brochure. Couldn't get out of garage not only held me up, but also the unfortunate cars behind me. The car only had 3/4 tank of gas, but I did return it full. Thought tacked on charges were a little high. Might want to inquire into those when making reservation.
7,2 Good
Jan 18 2016
Pros: I like how simple and easy it was to pick up and drop off the car.
Cons: I had an additional $120 charges I was unaware of and a simple road trip from a Thursday to a Sunday turned into something that I will probably ask for the final number first... Otherwise easy but not worth the $$
3,6 Mediocre
Jan 27 2016
Pros: The staff seemed great and were very friendly. They even offered to upgrade me at no cost.
Cons: Turns out it wasn't at no cost. When I returned the car, they charged me an extra $100 for a vehicle I didn't even want to begin with. I was told the car I wanted was buried in the back, so it would easier if I just took the nicer one. Also, they have an 800% mark up on fuel. I get that it's always more if you don't fill up yourself, but when fuel is $1.50/gal and you're charging $9.80... maybe a little excessive I'll never rent from Budget again
Rated no. 6
Thrifty
6,7 Good (60 reviews)
1 location in Columbus
Thrifty
Locations in Columbus
4600 International Gateway
+1 877 283 0898
Monday00:00 - 02:00
05:00 - 23:59
Tuesday00:00 - 02:00
05:00 - 23:59
Wednesday00:00 - 02:00
05:00 - 23:59
Thursday00:00 - 02:00
05:00 - 23:59
Friday00:00 - 02:00
05:00 - 23:59
Saturday00:00 - 02:00
05:00 - 23:59
Sunday00:00 - 02:00
05:00 - 23:59
  • 6.5
  • 6.8
  • 6.9
  • 6.8
  • 6.7
Recent reviews
4,4 Okay
May 26 2016
Cons: A 1/2 full soda bottle, empty bag from taco bell, gummy worms, and miscellaneous trash was in this vehicle. Windshield wiper blades needed replaced. Upholstery was filthy.
8,4 Excellent
Jun 8 2017
Unexpected Charges
Pros: The car itself was perfect for our needs
Cons: The Kayak price did not match the price we ended up paying. There was mandatory insurance that cost about $70 that we weren't expecting to pay. I wish these charges had been made clear.
9,6 Excellent
Apr 22 2018
Accommodating
Pros: Upon arriving I purchased a full tank of gas from them (thinking I would need it), but upon returning the car I had only traveled about 50 miles. Upon returning the car I asked if I could be reimbursed the full tank gas fee and they removed it right away, and I only had to pay for one gallon of gas.
8,0 Excellent
Jun 10 2016
Pros: The Hyundai Elantra handled well and I received great gas mileage. We were also able to store all of our luggage in the spacious trunk.
Cons: There was some obvious cleaning needed of the steering wheel and the bottom center of the windshield was a haze where the cleaners never quite reach when cleaning. What irked me the most was I prepaid $9 per day for insurance only to find out that it didn't cover everything. I would have to pay another $7 per day for loss of use of vehicle coverage if it were in an accident. The $7 is a ripoff charge.
5,2 Okay
Jun 21 2016
Won't Use Thrifty Again
Pros: Unlimited miles is about the only thing positive I have to say about this rental.
Cons: 1. The guy at the counter seemed more interested in flirting with the girl ahead of me than extending any real customer service. 2. There was a dent in the front fender which we did not see until we stopped 30 minutes down the road. I immediately took pictures with my phone and called Thrifty's 800 number to report this damage. The gentleman was nice and thanked me for reporting it. I wanted him to know I would not be held responsible for this damage and that no one at the pick up site ever inspected the car before we drove away. 3. When we returned the car I mentioned the damage to the guy at the drop off site and he said, "Yes, I saw that." I explained that it was there when we first got the car, that I took pictures and that I called Thrifty's headquarters to register the complaint. He said it was MY responsibility to inspect the car before taking it off the lot not the agent's! Seriously? I told him I would not be held responsible and he just looked at me with a stupid smile and said the company would be contacting me about the damage. 4. The car reeked of cigarette smoke so their "No smoking" policy obviously is a joke.
4,0 Okay
Jun 28 2016
Never again!!!!
Pros: Excellent vehicle...jeep Cherokee
Cons: The interior of the vehicle which includes the passenger seat & rear seat were absolutely filthy and the rear seat cup holder had some type of sticky substance inside of it...ill will never rent from thrifty!!!
6,8 Good
Sep 20 2016
Cons: returned car early and found out there was a fee for that.
7,2 Good
Oct 16 2016
Car was fine, customer service was abysmal
Pros: Car was clean, functioned well
Cons: Wait to pick up car was nearly an hour, one customer service rep was distracted catching up with a friend
2,0 Mediocre
Nov 21 2016
Awful and rediculous
Pros: Nothing horrid service
Cons: Well lets see...the fact that i had a reservation for the car and srove all the way to the airport early to pick it up and the counter was closed so hax to go up to the carport which is fine..then saw a line out the door walked up and was approached by a rude worker telling me to leave bc they were out of cars. The whole airport was out of cars on a tuesday. Then i asked what abt the people with reservations and told that they only had 6 cars left and it was firat come first serve. Why do i bother reserving then? Why wouldnt you take care of the people with reservations first?! Then give the other cars to the people who wwre walk ins. I asked this and the guy told me he just works there and they are told to give them out as people walk in reservation or not. So bc of this my girlfriend had no way of getting to Michigan the next day for her grandfathers funeral and was devestated. Thanks for nothing!
8,8 Excellent
Nov 28 2016
Good value rental
Pros: Through kayak I was able to get a good rate on a SUV. The counter experience was smooth and quick. The car worked fine.
Rated no. 7
National
8,3 Excellent (7 reviews)
1 location in Columbus
National
Locations in Columbus
4600 International Gateway
+1 614 239 3270
Monday00:00 - 01:30
05:00 - 23:59
Tuesday00:00 - 01:30
05:00 - 23:59
Wednesday00:00 - 01:30
05:00 - 23:59
Thursday00:00 - 01:30
05:00 - 23:59
Friday00:00 - 01:30
05:00 - 23:59
Saturday00:00 - 01:30
05:00 - 23:30
Sunday05:00 - 23:59
  • 8.3
  • 7.7
  • 8.0
  • 9.1
  • 8.6
Recent reviews
8,0 Excellent
Jan 26 2016
A lot of this could have been done ahead of time.
Pros: Super easy drop off!
Cons: Picking up the car was an ordeal. Flight got in late at night and I stood at the counter for 20 minutes while someone typed in all my info by hand... then I had to go to another counter on another floor to actually get the car. Took way too long, especially when I easily could have completed all this online earlier.
8,8 Excellent
Jun 26 2016
Very quick pick up and drop off
Pros: I liked the efficiency of the customer service. Great experience. I would definitely use this company again.
Cons: The car did have an odor on the inside that was not enjoyable. I understand they check them quickly and probably would not notice it at that time.
10,0 Excellent
Aug 4 2016
Great deal, no troubles
Pros: I got a great deal through Kayak for a bigger size then I'd ever normally rent (standard) and was able to go from CMH to drop off at CLE which was really convenient and didn't get hit with exorbitant fees. I had a very early AM flight and the after hours drop off worked perfectly.
Cons: Really all went smoothly-nothing to complain about.
10,0 Excellent
Nov 27 2016
Pros: No wait, clean car, easy access coming and going.
5,6 Okay
Apr 1 2019
Pros: Friendly staff, easy pickup/ drop off
Cons: Smoky car! Gross.
6,0 Good
Jul 21 2019
Pros: Staff was definitely friendly and welcoming and made the entire process effortless
Cons: The car absolutely reeked of cigarette smoke. When choosing the SUV, I had only a few options, and I entered two different ones, both reeking. I just had to choose one and go with it, clearly keeping the windows down during all three days (despite the heatwave). The smell did not go away!
10,0 Excellent
Dec 2 2019
Pros: Staff was very friendly and the drop off super easy
Rated no. 8
Avis
6,2 Good (21 reviews)
7 locations in Columbus
Avis
Locations in Columbus
1030 West 3rd Avenue
+1 614 299 0964
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
Sunday13:00 - 17:00
104 East Long Street
+1 614 224 4259
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
Sunday11:00 - 14:00
1400 Bethel Road
+1 614 538 0488
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday10:00 - 14:00
240 South Hamilton Road (Highway 317)
+1 614 577 0657
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:00
Sunday12:00 - 16:00
4600 International Gateway
+1 380 867 0002
Monday00:00 - 02:00
05:00 - 23:59
Tuesday00:00 - 02:00
05:00 - 23:59
Wednesday00:00 - 02:00
05:00 - 23:59
Thursday00:00 - 02:00
05:00 - 23:59
Friday00:00 - 02:00
05:00 - 23:59
Saturday00:00 - 02:00
05:00 - 23:59
Sunday00:00 - 02:00
05:00 - 23:59
4621 West Broad Street
+1 614 851 0508
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
Sunday09:00 - 14:00
6060 Busch Boulevard
+1 614 436 3218
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
Sunday09:00 - 14:00
  • 6.3
  • 6.1
  • 6.5
  • 6.1
  • 6.3
Recent reviews
10,0 Excellent
Jun 25 2016
Love Avis
Pros: Rented an SUV for a family vacation. Excellent car, very clean, staff was excellent as always!
8,8 Excellent
Jul 17 2016
Pros: Drop off was very expeditious.
Cons: Long line at pickup. Agents seemed distracted.
4,8 Okay
Nov 7 2016
Cons: The car was given to me very dirty. When I called to submit a dispute, I never received a follow up. When I returned the car, the person was not even aware of what happened ans didnt even do anything to hear my complain. He just sent me to an office so I can complain. It was not about complaining but the perception that is given to customers about not cleaning their main products
2,0 Mediocre
Nov 8 2016
Pros: They are open until 2am
Cons: My car had a terrible odor. Would. It go away.
10,0 Excellent
Jan 10 2017
Pros: It was too cold to really have the best service but they did a great job.
2,0 Mediocre
May 23 2017
Terrible customer service
Cons: People at the counter were very rude and disrespectful. Originally told me I could use a debit card on file. Then that was denied once I arrived and tried to. Then swipe my credit card over and over saying it wouldn't read. Which locked the card out. I never got my rental. The attendants at the counter told me my brother could come out his credit card on file and use my reservation and I pay an additional 13.99 a day. Which I was fine with. Once my brother got there they said that they never said he could use my reservation and tried to charge double. I will never use Avis again
10,0 Excellent
May 30 2017
Great service and price!
Pros: Friendly service and nice car. Price was very reasonable.
6,8 Good
Sep 5 2017
Pros: The pick up and return process is pretty simple.
Cons: The price was $391 at the rental counter. The price on Kayak was $152. The rep corrected it. Still waiting for the charge to post to my credit card so I can verify the correct price was charged.
4,4 Okay
Oct 16 2017
Bad car
Pros: The car was old, high mileage, bad electronics--crappy.
2,0 Mediocre
Dec 28 2017
Cons: Terrible! Avis sales person at the counter kept trying to sell me things and get me to upgrade for big $ when I was checking in. Wouldn't honor my Preferred status. The car was cheap, dirty, and wouldn't start on occasion. Customer service at Avis was terrible. Never did assist when I tried to fix the problems while enroute to my destination. Maybe that's their new sales technique if you just go with a standard car rather than allowing them to "up" your rental agreement at check-in.
Easirent
easirent
1 location in Columbus
Easirent
Locations in Columbus
John Glenn Columbus International Airport
Monday00:01 - 23:59
Tuesday00:01 - 23:59
Wednesday00:01 - 23:59
Thursday00:01 - 23:59
Friday00:01 - 23:59
Saturday00:01 - 23:59
Sunday
Payless
payless
1 location in Columbus
Payless
Locations in Columbus
4600 International Gateway
+1 380 867 0978
Monday00:00 - 02:00
05:00 - 23:59
Tuesday00:00 - 02:00
05:00 - 23:59
Wednesday00:00 - 02:00
05:00 - 23:59
Thursday00:00 - 02:00
05:00 - 23:59
Friday00:00 - 02:00
05:00 - 23:59
Saturday00:00 - 02:00
05:00 - 23:59
Sunday00:00 - 02:00
05:00 - 23:59
Sunnycars
sunnycars
1 location in Columbus
Sunnycars
Locations in Columbus
4600 International Gateway
660 travellers who hired a car in Columbus gave the car agency they used an average rating of 7,3

Car hire locations in or near Columbus

When to book a car hire in Columbus

Average daily price per month
Car hire prices as pick-up date approaches
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Top tips for renting a car in Columbus

  • Book your car hire in Columbus at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in Columbus

What is the best car hire agency in Columbus?

Based on ratings and reviews from real users on KAYAK, the best car hire companies in Columbus are Alamo (8,7, 6662 reviews), Enterprise (8,5, 13247 reviews), and Avis (7,6, 2282 reviews).

How can I find a car hire near me in Columbus?

Take a look at our extensive car hire location map to find the best car hire deals near you.

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