Pros:Friendly and professional, Genuine people service. Car was clean and very fuel efficient. rental car price was super fair, and much better than the airport. Thank You all.
Pros:Super easy friendly
Cons:The fact that my bill was 241 and I had 255 on my card but yet it still took 320 to rent the care and I only got 150 back on my deposit when I paid 200 for it
Cons:Price. I rented from CVG airport. I was told my rental was for CVG, in Cincinnati. 25 milrs away. Bull
Pros:Nothing! They closed before they said they closed and we weren't able to get our car! I can't think of a worse experience.
Cons:They should have stayed open until the listed time and they should have picked their phone up at literally ANY TIME on the Sunday we were supposed to get our car.
Cons:The booking went through, but I got a call in the morning that the rental place did not have the car I had selected. They offered to get a comparable vehicle 3.5 hours after the pre-arranged pick up time. I was looking at a 10 hour drive, which would have put me at my destination around midnight on the following day. This is a case I needed to avoid, traveling with children. The manager could not help me. I chose to make a different reservation and use a different rental company. A ton of time wasted. A horrible experience. Will always check on Budget before I call you guys next time.
8,4 Very Good
Pros:The ease and time it took to get into our rental vehicle.
Cons:We had a 2018 Rav4. It was not very comfortable for a 16 hour trip.
Pros:Great customer service!
Pros:Pick up was easy and the transaction was smooth. I like that you can drop the car off at the airport.
Cons:I wish I was told that the drop off location would open at 4AM. I was there at 330AM and was confused that all the gates were locked. Luckily there was a guard who informed me about the opening time.
Pros:nice van. very clean
Cons:Made a reservation. Choose this location since I had rented from them before. When I got there I was told I didn't qualify
Pros:Quick service and ease of pickup and dropoff. Good rate for a one way weekend rental.
Cons:Had very little or no windshield fluid which makes me wonder if other fluids were checked. Also, not cleaned in back seat...no vacuum job back there.
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