Car Hire at Cincinnati airport

I felt tricked. I thought I was booking to pick up the car from the Cincinnatti airport, but instead it was in downtown Cincinnatti. Very tricky and deceiptful on your end.

2,0 Poor

Anonymous, Dec 2021

office was closed and had to take cab to another office to rent

10,0 Wonderful

Frank, Dec 2021

All the folks in Cincinnati were helpful and friendly which made this rental experience great!! Cars are cars, it's the people that make the difference.

2,0 Poor

Anonymous, Nov 2021

It was the worst rental we have ever experienced. The vehicle was filthy (human and animal hair and it does not appear to have been washed on the outside either). The guy said there was not another car and they had a new person 'cleaning'. The key battery was dead and he told me they had replaced it and it would take a bit to re-set. Then I drove away and the oil change light came on. We went to another nearby Hertz location and did get the service we should have from the beginning. The downtown Cincinnati location should not even be in business.

2,0 Poor

Anonymous, Nov 2021

Hertz in Cincinnati was great! Hertz in Chattanooga where I returned the vehicle was terrible. The lock box to return the key after hours was just completely open and anyone could have taken the keys. The gate to the parking lot was locked, and they were closed earlier than their posted hours online. I found a worker and was able to return my key to them, but they failed to document that it was returned and over a week later I still have the hold and additional charges being charged to my account and Hertz Corporate is having to contact them to confirm since they failed to close out the transaction properly.

Enterprise Rent-A-Car

7,3

Good

Read 6 reviews

Cleanliness

7.2

Comfort

7.3

Pick-up/Drop-off

7.3

Value for money

7.3

5 locations in Cincinnati Airport

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Locations in Cincinnati Airport

150 W 5th St

+1 513 651 0555

Monday	00:00 - 00:00
Tuesday	00:00 - 00:00
Wednesday	00:00 - 00:00
Thursday	00:00 - 00:00
Friday	00:00 - 00:00
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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1746 Monmouth St

+1 859 431 2828

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

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2530 Reading Road

+1 513 751 0200

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

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5550 Ridge Ave

+1 513 731 3131

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

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8401 Beechmont Ave

+1 513 388 5600

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 13:00
Sunday	00:00 - 00:00

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Reviews

2,0 Poor

Douglas, Jun 2024

Convertible

Was called and told car was not available and the systems do not update to demonstrate what actually is available. While the call was nice, the option was a different car or for me to drive 30 mins out of my way to another location to pick up the car I wanted - they were too short staffed to have a car brought to the location I needed, 2 days in advance. The car was not ready when I got to the other location, given it was new, there were still stickers on the windows which the representative took off after me asking and the gas was on empty. So the first thing I had to do was go fill the tank up. I feel this approach is intentional to benefit the car rental company because it's harder for the customer to gauge the fuel return vs just filling it back on full.

2,0 Poor

BRADLEY J, Apr 2024

Passenger van

Never got the car that was reserved. Called a few days before to make sure the van was available and they said it wasn’t and that the district manager would call to make accommodations. Never received a call. Very disappointed.

10,0 Wonderful

Anonymous, Oct 2020

Pros:

Friendly and professional, Genuine people service. Car was clean and very fuel efficient. rental car price was super fair, and much better than the airport. Thank You all.

Cons:

Perfect...

6,8 Okay

Anonymous, Sept 2020

Pros:

Super easy friendly

Cons:

The fact that my bill was 241 and I had 255 on my card but yet it still took 320 to rent the care and I only got 150 back on my deposit when I paid 200 for it

3,6 Poor

Stephen, Aug 2020

Cons:

Price. I rented from CVG airport. I was told my rental was for CVG, in Cincinnati. 25 milrs away. Bull

2,0 Poor

Anonymous, Apr 2022

I ended up leaving a bad Google review. Their apparently new policies are not conducive to the way I do business.

Avis

5,2

Fair

Read 1 review

Cleanliness

5.6

Comfort

5.3

Pick-up/Drop-off

5.3

Value for money

5.6

One location in Cincinnati Airport

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Locations in Cincinnati Airport

212 West Fourth Street

+1 513 621 1479

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	09:00 - 13:00

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4,8 Mediocre

Dean, Oct 2020

Pros:

Drop off was easy

Cons:

Car was not cleaned

Budget

4,9

Mediocre

Read 3 reviews

Cleanliness

5.4

Comfort

5.5

Pick-up/Drop-off

5.1

Value for money

5.0

One location in Cincinnati Airport

Show locations

Locations in Cincinnati Airport

212 West Fourth Street

+1 513 241 0220

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	09:00 - 13:00

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Reviews

10,0 Wonderful

Anonymous, Jul 2020

Pros:

Great customer service!

4,0 Mediocre

Ryan, Jul 2023

Compact

Disliked added charges in person after online checkout.

10,0 Wonderful

Jim, Mar 2022

VW Jetta was just what I needed for a FL trip!

Easirent

4,6

Mediocre

One location in Cincinnati Airport

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Locations in Cincinnati Airport

Cincinnati Municipal Lunken Airport

Opening times not available

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56 travellers who hired a car in Cincinnati Airport gave the car agency they used an average rating of 4.8

Most popular car type	Full-size

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Car hire at Cincinnati Airport

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Cheap car hire at Cincinnati airport

Cincinnati Airport car rental reviews and directory All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.

Car rental locations at Cincinnati Airport

Good to know

Most popular car type

Everything you need to know for your car hire at Cincinnati Airport

Car rental at airports serving Cincinnati Airport

Cincinnati Airport car rental reviews and directory
All ratings and reviews are collected from KAYAK users with a verified car hire booking. Learn how KAYAK collects reviews.