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Pros: Good trip

Cons: Paid for extra leg room seats and didnt get them

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Cons: Train staff to be more responsive to customersn need

Pros: is nice flay

Cons: they are ok

Cons: Paid for extra leg room seats and didnt get them

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: everything from security check, boarding, crew, food was excellent, I have no complaints about my trip from Dubai to NewYork, I wish it was the same between Mumbai to Dubai..again Emirates need to train their staff @ Mumbai airport, It was one of my bad experience ever on any airlines or airport.

Cons: everything is great, no reason to complain.

Cons: Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks

Cons: They charged us for the second bag checked in ??????

Cons: The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question.

Cons: It was all good

Pros: Breakfast was good; the first meal was average

Cons: Earphones never connects at my seat either other seat it’s was little hard to watch movies

Cons: If they had gate number on bording pass from Doha to ahmedabad.

Pros: The take off and landing was peaceful and on time

Cons: I didn’t like changing boarding gate three times. The crew member was poor overall including the one providing service I must say.

Cons: I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Pros: Overall, I can’t complain. The take off and landing was peaceful

Cons: The food could’ve been better. The wait time at Abuja needs lots of improvement. It was the worst part of the trip

Pros: I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Cons: You expect more from business class

Cons: - The plane was set to a freezing temperature all the time made it really uncomfortable flight for most of the passengers. - Etihad mostly runs short of veggie food and passengers are asked to go for non veg option. Not cool.

Cons: Off boarding in Abu Dhabi

Pros: Nothing

Cons: Be more professional

Pros: Great food, great seats, everything was smooth overall

Pros: Sevaral bathrooms available. Flight attendant wotj good attitude

Cons: Boarding process

Pros: Everything normal as expected on an economy class nothing special.

Cons: Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them.

Pros: Absolutely nothing. Bathrooms were dirty upon boarding, crew did not even come around with water more than once, the airline couldn’t resolve even the most simple issues. Terrible experience

Cons: Any form of customer service, maintenance of bathrooms, ability to resolve travel agent dispute. Change of seats. They were able to do nothing except sorry.

Cons: The flight was late! Nightmare at boarding! I arrived an hour and a half late They lost my luggage I have not heard back yet

Cons: The flight was cancelled and the gate information was never updated to reflect the new time. My luggage was also lost.

Cons: Fix the damn problem that always occur with this company from loading luggage to boarding

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: 787 no one cannot love it

Cons: Maybe bigger seats with better privacy

Pros: Business Class Seats were comfortable

Pros: Boarding was easy

Cons: Expensive flight

Cons: Crew missed our rows a couple of times with drinks. Seat on flight from Dubai to Sydney not vey comfortable,

Pros: Yes comfortable flight

Cons: Toilets to be checked for cleanliness more frequently.

Pros: Crew was very good and helped whenever it was needed

Pros: Crew is professional, caring. Excellent experience