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Pros: Friendly crew

Cons: It was okay

Pros: The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water

Cons: Less confusing controls on the equipmentl

Cons: Gate change confusion unnecessary

Pros: Crew we're friendly and helpful. Seats were good.

Cons: Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied.

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: Very unprofessional crew, particularly Katarina who had quite an attitude and twice left out the last four rows for drinks and coffee. Simply out of laziness.

Cons: Online check-in had website issues and did not allow seat selection. Web check-in and on board service need significant improvements. Would not fly Etihad again; much higher standards and better service with Emirates or Qatar Air.

Pros: comfortable

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Wifi !!!!

Cons: Bigger seats

Pros: Crew was receptive

Cons: Food boarding

Cons: As such everything was fine.

Pros: Perfect

Cons: Perfect

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: Business Class Seats were comfortable

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: The timing of the flight and available entertainment

Cons: For economy class, maybe more variety to meals?

Pros: There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised.

Pros: ?

Cons: No

Pros: Seats were comfortable

Pros: Perfect

Cons: Perfect

Pros: All okey except earphones issue .. doesn’t works to be connected

Pros: Good service from the crew and food was good

Cons: Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)

Pros: Breakfast was good; the first meal was average

Pros: Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional.

Cons: Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours.

Pros: Great flight.

Pros: On time departure

Cons: Check-in at the gate was opened only 40 mins before the flight

Cons: This crew was much better. Smiling, happy and helping.

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: Boarding was easy

Cons: Expensive flight

Pros: All great experience!!!

Pros: Crew was amazing

Cons: Plane was too warm and movie selection was the same for all flights. Too many marvel kid movies.

Pros: Crew was receptive

Cons: Food boarding

Pros: I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly.

Pros: Food is amazing, planes are good.

Cons: The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told.

Pros: Entertainment system is good. Wide space than other flights

Cons: Food is not very good. Flight attendants is a little better than United.

Pros: Inflight entertainment was superb, catering in main cabin was also excellent. The crew was friendly and professional.

Cons: Main cabin seats were definitely better than other airlines, but still not the most comfortable for 8+ hours.

Pros: the staff was very helpful

Cons: the touchscreen didn’t always work

Cons: Sure

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!

Pros: I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great.

Cons: Boarding was delayed but the crew did keep us updated and was systematic in boarding

Pros: Same thing they serve pork and no other substitute. The crew members are not so nice especially the one serving the food, some are rude to answer when I asked for something.

Cons: Serve chicken or beef and not only pork for not all will eat pork.3 of us was not able to eat. Thats was not acceptable.

Pros: Yes & yes

Cons: Less fog in SFO

Pros: Yes

Pros: Crew was terrific. Great service. New aircraft are comfortable too.

Cons: Food. Meals are of poor quality. Bland in taste and rubbery texture.

Cons: Food

Cons: I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window.

Cons: Seat spacing

Pros: Seat was very comfortable. Crew was great.

Pros: The crew

Cons: Boarding

Pros: Super friendly and efficient crew. Tasty food, excellent, first rate service (business class).

Cons: Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle.

Pros: The crew was amazing.

Cons: Free first class upgrades!

Pros: The crew is always great.

Cons: They can’t really do anything about this, but babies screaming all around me made the flight pretty terrible. Infants shouldn’t be flying. My god

Pros: Friendly crew

Cons: It was okay

Pros: Entertainment system is good. Wide space than other flights

Cons: Food is not very good. Flight attendants is a little better than United.