Everything was great. The only issue is unfixable. Seats are too small. 😁🤪
Totally worth the miles to upgrade to Delta Comfort. Plenty of legroom.
They double booked seats, the gate staff changed my ticket as I was boarding she went over to the computer and changed it without telling me. She messed up an entire three row section for me and others. Other travelers were outraged but the gate staff were so rude, so condescending saying it wasn't their problem to solve. I would rate this a zero if I could. Will not fly Delta again I'll stick with United and American.
The flight was delayed and oversold. I volunteered to give up my seat for compensation. Thinking I could get a good night's sleep instead of arriving home at 2 am. It took over an hour to get the new reservation confirmed, three different gate attendants, and two red coats. It took even longer to confirm the overnight hotel, and when I arrived, the line was 45 minutes long, with two people checking in, and at least 15 people slowly, very slowly—no food except frozen convenience food, no coupon for food from airlines. Slept, headed back to the airport, and that flight had an equipment change and a gate change just as they were about to board. It took an additional hour to board as they cleaned the plane from storage.
Cramped seating for me. Luckily it wasn’t a long flight
The food was terrible especially for a 15 hour international flight. The crew was unpleasant as well.
They made us board and then deboard due to mechanical issue which delayed the departure by almost 2 hours and we barely made our connecting flight. These quality checks should've been done before boarding not after.
It was reported to the passengers that Delta failed to schedule the crew properly. This error caused the pilot to show up about 30 minutes late. All in all Delta's inability to take care of this basic function resulted in about an hour delay.
The pilot was excellent - he flew us around a storm and even though predicted it would be a bumpy ride - was able to avoid all turbulence and land us safely with only a 15 min delay. Kudos!
Lost luggage! No representative of the airline present at the airport. Air France contracted the service out to a 3rd party service. The service has no ability to track the missing bag or provide a time frame on its arrival.
Delayed - leaving, delayed getting to the gate at destination. What should have been a very easy flight and experience was not.
Nothing, it was a fraudulent transaction. You probably should have caught that.
Staff on the plane was incredible. Check-in was very complicated with no staff to help at the airport. I was charged for a second bag even though my ticket says 2 bags are free
Comfortable seating POS to IAH. Food options were satisfactory. Good seat from IAH to ANC. Food options could be better.
Staff could’ve been a little more cordial. The men were much more friendlier than the women. My daughter and I also missed the 2nd to last meal as we were sleeping but that is on us.
Premium Plus is a really good idea for longer flights
We Left Calgary 1/2 hour late and that made for a tight connection in Denver. After arriving everything was done to help us make our connection. That was a great effort. Thank You United
They opened my checked bag and even though my lock was tsa approved, they loose my lock and left my bag just like that. Incompetent people, very upset about it. I’ll try to avoid traveling with united
Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse
The food needs to be improved, up to the standard of the people and the accommodation.
