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Pros: excellent service

Cons: nothing

Cons: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.

Pros: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.

Cons: I couldn't get miles on my American Airlines program, even though they're a partner airline.

Cons: Proper communication and oversight of the boarding process. Tell us to stand in 2 queues a third one develops and we need to sort out unhappiness. Almost like the taxis! And as usual departed late

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Timely service is their main priority. Excellent

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Punctuality, comfort

Cons: Check in made us queue for 15minutes before actually checking people in.

Pros: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.

Cons: Delay after delay with a lack of timeous communication. Pathetic.

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Very pleasant and helpful crew

Cons: Improved seating comfort, leg barrier or something

Pros: Food was extremely good for economy & professional & experienced cabin crew.

Cons: 747 showing its age!

Pros: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.

Cons: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.

Cons: Delayed with no communication from the airline

Pros: nothing

Cons: nothing

Pros: Crew was very nice. Boarding/unloading was efficient with both front and rear doors being used, though had to use stairs.

Cons: I couldn't get miles on my American Airlines program, even though they're a partner airline.

Pros: The frenlynes

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Cons: service and punctuality all good

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Cons: Flight delayed almost 2 hours

Pros: Nothing

Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.

Pros: Nothing

Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.

Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards

Cons: Plane is old and systems worn out. Seats uncomfortable, little leg room, no premium economy and entertainment system didn't work. I have flown nearly 2 million miles and this has to be one of the worst planes I have been on.

Cons: Super sad the regional flight stopped offering the nice box lunches

Pros: it's nice to be on the same plane all the way to the US va flying through Europe or the Middle East and switching

Cons: old airplane had no power point at the seat

Pros: For one reason or another, my vegetarian meal wasn’t reserved ahead of time. The ground staff and then the crew on board were very helpful to ensure that I had a proper vegetarian meal nonetheless.

Pros: Quick boarding

Cons: Crying babies

Cons: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.

Cons: Delayed as usual. 1 week. 3 flights. 3 delayed!

Pros: Attendants are professional in their approach. Flight is typically not on time at arrival (origin) but the Kulula teams are usually able to turn the plane around and be flying back in time to meet their take off times.

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Professional staff from airport right through to the aircraft staff. Great service with a smile!

Cons: None

Cons: service and punctuality all good

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHING

Pros: The plane was newer

Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady

Pros: Flight was good.

Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..

Cons: Excellent service

Pros: Timely service is their main priority. Excellent

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Cons: service and punctuality all good

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Cons: Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight.

Pros: Food was extremely good for economy & professional & experienced cabin crew.

Cons: 747 showing its age!

Cons: Rude staff

Pros: Nothing. I was offloaded minutes before boarding by BA without any explanations. The staff was not helpful in any way. BA is suggesting either non recept of payment or credit card fraud. Both reasons are totally bogus.

Cons: Proper communication by both BA and local handlers at the airport in Iceland.

Pros: Almost only flight of the day on time.

Cons: Very sticky, hot inside. Why are SAA passengers flying on Kulula? Baggage collection at carousel was for a SAA flight and a Kulula flight.

Cons: Always delayed. Again 2 hours. No communication from Kulula

Pros: Boarded on time and for a very full flight without a hitch

Cons: No complaints

Pros: It's alright, safe flight and pilot good landing skills. I particularly liked their crew's sense of humour.

Cons: If only we were served drinks, but that's asking too much.

Pros: The planes seem fresh and new. The staff were efficient and professional. Although a budget airline, we thought they offered value for money.

Cons: Can't think of anything. Although expectations weren't high, they surpassed them.

Pros: Take off and landing was smooth

Pros: Great staff

Cons: No entertainment, but then you are a budget airline

Pros: Great Service Modern planes Good food extremely punctual that wonderful Namibian hospitality

Cons: Nothing was bad. Keep up the good work Air Namibia

Pros: that i finally arrive, alive

Cons: The rest I will never ever reocmend this airline to anyone ever

Pros: Great Service Modern planes Good food extremely punctual that wonderful Namibian hospitality

Cons: Nothing was bad. Keep up the good work Air Namibia

Pros: I was placed in a very nice hotel for the night. Emirates staff very helpful in helping me get on another flight.

Cons: When I arrived at the airport the next morning on January 1st 2017 to get on another flight, the lady at the OR Tambo Air Namibia ticketing office (her name is Happy) gave me a very hard time. She told me that the staff from the night before should not have put me in a hotel, and that she could not give me another flight. Her reason was that I had booked the flight through a travel agency website and so it was not Air Namibia's responsibility to get me on another flight. When I tried to explain to her why it was she started to yell at me. "Don't tell me how to do my job", she said. As I started to explain again that I paid for the flight and that Air Namibia surely received compensation and would not be out any money by placing me on another flight she told me to "stop arguing" with her. I took my claim to the Emirates counter, very upset from a fight I did not need to have and lack of sleep the past two days of traveling. The Emirates staff called Happy over to explain to her why she should get me on a flight. Happy finally agreed, but by this time the flight was about to leave and I almost missed it. Because of her delay, I had to run through the airport, and my bag did not make it on. When I finally received my luggage a week later, it was broken and torn with the contents spilling out. If Happy had better customer service skills and had helped me instead of giving me a hard time, I would not have had the horrible day that I did and resultant destroyed luggage. In my opinion, she should be fired, and I strongly advise Emirates not to connect flights with this airline (who apparently makes these types of cancellations every year). If a customer service representative from Air Namibia would like more details on this matter please contact me at callahcl@gmail.com

Pros: The Crew were great

Cons: Boarding could have been more efficient

Pros: Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing.

Cons: More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair.

Pros: The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight.

Pros: Great

Cons: Everything was fine

Pros: Crew were all helpful but flight left late

Cons: Late departure

Cons: Flight delayed almost 2 hours

Cons: Flight was delayed by 2 and a half hours which is very inconvenient

Pros: Very comfortable seat, great crew

Cons: Offering card payment for food and drinks

Pros: They can actually be on time. The best way of winning me over. Do as you say.

Cons: Late as usual albeit due to weather conditions!

Cons: Flight was extremely late. Food was pretty mediocre.

Pros: nothing

Cons: nothing

Cons: The flight was delayed by an hour.

Cons: Late and clearly Air Botswana knew it would be late. No information to passengers other than "wait and it will be here..."

Cons: The flight attendant continuously communicated to me in her native language despite the fact that I did not understand. They should be informed that not all Africans speak the native language.

Pros: Check in laddy was disinterested, arrogant and rude. Horrible experience...she was a smart a**. I complained to her supervisor