Bathrooms were amazing and first class seat was very comfortable. Food was edible but not up to the standards of other first class meals on other airlines. But Caviar was amazing! So much caviar. Dom Perignon 2015 was room temperature. It would have been amazing if it was chilled down a bit more. Slippers were amazing and amenity kit requested was beautiful. Requested Pajamas never came so can’t tell you how nice they were. Loved the design of the seat and personal storage. Suite was much smaller than other airline’s first class and tv screen was tiny and remote difficult to use. I probably wouldn’t pay for this flight again.
It was delayed for 2 hrs. Flight attendants were not attentive.
We boarded but due to a technical issue we spent 4.5hrs on the ground waiting for the issue to be resolved
I take emirates because of direct flights Otherwise no Cabin crew niot friendly and never friendly across the airlines Planes old inside not renewd .. this is not an issue The issue is the poor service
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
The flight from Beijing to Dubai was good. The flight from Dubai to Barcelona was excellent because of the staff on board.
Bad confort, bad seat take advantage of the political conflict to double the price
They can my date of travel and let me standard in Istanbul for three days stop over and only pay for one day in a hotel with only one breakfast for three days.
the flight was cancelled and I was rebooked twice, once 26 hours later, then another 24 hours later. In total the flight was delayed for 40 hours. Never again will I use kayak or Turkish Airlines for my travel.
Turkish Airlines will be my first choice to fly in the future.
On the Boeing 777-300 aircraft there is no personalized climate control for passengers. Every time I've ever flown on this type of airplane I've been uncomfortably warm. For shorter flights (less than 5 hours) this isn't a big deal, but on longer flights where a nap is required to stay comfortable it turns into a nightmare. I love turkish airlines, but I really fo hope they upgrade their fleet. I've flown turkish air once on a newer model and had a fantastic time, so I think its the plane more than the airline.
The only hiccup was a change of plane and the resulting delayed departure, otherwise everything was more than OK.
It was pleasant except for the boarding at Istanbul and long wait for the wheel chair almost missed the flight Itambul to Dubai
The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment
The entertainment center of my seat wasn’t working. I asked the crew many times to restart it and they that will be done by the next crew that take control of the flight in São Paulo. Bad attitude during the whole flight
Bough tickets with luggage, but made me pay at Airport as well
There might be more food options for people who can't eat so much starch/sugar/bread/rice. Meat, cheese, walnuts/pecans for snack, maybe jerky or other kinds of meat-based snacks would be better than bread and rice and sweets. I had an extra chardonnay, which was fine. The entertainment was great.
Both flights Heathrow and to SFO were delayed significantly. Walking up outside steps to aircraft with suitcase was a challenge and I am a healthy 63 year old!
horrible! after going through hell and back to get a flight home after my flights got cancelled I also had a delay of 2hrs stuck inside the plane because of some technological problem.
The plane was known to be late in advance of takeoff. My guess is that it was known to be late at 11am or 5 hours before scheduled takeoff time. We were late to leave and with a wheelchair and the a cart, we only made it to gate. We raced! Inside plane, all was great
The staff were fantastic and couldn't have been more accomodating; however, the air-conditioning was broken in our section of the aircraft, leaving us feeling extremely cold and unwell on arrival in Johannesbury. The head sets were also faulty, causing difficulty when listening to announcements and entertainment.
Everything about the flight check-in was smooth no line the plane is clean and bathroom
For some reason they didn’t give me a seat and said I was on standby and to stay by the gate till I was assigned a seat then right before boarding I got a seat I got to my destination and no luggage
Terrible, We experienced massive delays and then couldn’t book a hotel through the link provided, nothing was available. We then went to the airport the next day and experienced further delays, almost no communication was given. We had dinner at lunchtime and breakfast at midnight. We then landed in Jhb at 1am and had to book another hotel as our flight to durban was at 8am. The experience was painful and very expensive.
This was the second time on BA, food terrible, bathrooms gross,( granted, that was mostly due to the disgusting children urinating all over it)boarding was late and disorganized. No gate issued until last minute st Heathrow, bad system, caused undue stress. Seats were painful, that's what you get for traveling like a poor in economy, right BA? Should have been able to afford business or first class if you want to actually be able to walk upright without back pain after a trip.
Too much long line at the TSA and Security. Prepare for long walk for baggage claim.
