Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Pros: "Crew was very polite and helpful."
Cons: "Quality of food could be better Hindu meal was not as good as expected"
Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Nothing as such"
Cons: "Was in 9D both USB power and touch screen not working ."
Pros: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Pros: "Boarding was very smooth."
Cons: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"
Cons: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Cons: "Be aware! "When customers purchase tickets they are paying for transportation for the specific class designated on their ticket and not for specific seat assignments. Seat assignments can never guarantee." This is what they emailed me when they did that to me on my pre-selected & confirmed seats!!"
Cons: "Only one person in the three row and that was really great flight"
Pros: "Excellent crew, who make each person important."
Cons: "Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time."
Pros: "The entertainment was great and the crew was very friendly and helpful"
Cons: "The ability to access bathrooms after turbulence has ended"
Cons: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Cons: "The crew wasn’t that friendly! Neither when boarding as in the plane"
Cons: "Services of crew very poor specially onboard services in business class"
Pros: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Cons: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Cons: "Needs to be a bigger plane for such a long trip. Crew seemed like they weren't happy to be on the flight. One bathroom was out of commission for our 14 hour flight and limited our section of the plane to one bathroom. The remaining bathroom was very dirty and lacked supplies. When I asked for some help to have it cleaned, the attendant told me she would have to lock it down but there was already a big line of people waiting to use it. Disappointed in this flight because it was so long with limited facilities. Enjoyed other times I had used Emirates but not this time."
Pros: "The crews"
Cons: "The wifi is bad the food is bad im in business class"
Pros: "Love the great service, food, cleanliness, movies and extra leg room."
Cons: "Don't like when you have a problem with a refund. You have to fill out a form, web site doesn't work, staff also can't get it to work, you finally get a call back and they send another form to fill out. Staff write the complaint and haven't heard from anyone. I had to start over. Bad at rectifying problems and caring about customers after a trip. I booked 17 tickets for this trip for my clients. I have used you in the past for my clients ..one group 50 tickets. Carol James Travel Agrnt"
They were hand searching carry on luggage at the gate and I got hand patted down and wanded. We had been through security screenings twice already.. What was up with that? I had to remove iPad and Kindle from the cases too. Otherwise everything else was excellent. Would fly Turkish airlines again.
Cons: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."
Pros: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."
Pros: "Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient."
Cons: "Istanbul airport leaves much to be desired."
Pros: "Good food great service friendly staff also flight was 30 minutes delay we landed our destination on time they make time on the air. I always flight with Turkish airlines I recommend to any one I"
Pros: "Not much"
Cons: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Pros: "I always enjoy Turkish airline flights but lately the quality of food is not as it used to be. Flight entertainment is excellent and boarding was smooth. Getting luggage at the airport was quick"
Cons: "I wish food would be better"
Pros: "The seats have more room. The food is good. The in-flight entertainment is great. The cabin crew is wonderful."
Cons: "Nothing. Everything was great."
Pros: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Cons: "Delayed and boarding"
Pros: "The crew are very friendly and in general and the flight was very nice"
Cons: "Need to have a bigger seats"
Pros: "Flight was fine"
Cons: "Check in (i could not do it online) and the 82 chf cost to check a suitcase"
Cons: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Cons: "Charged me for checking a bag.. was not told of that. No coffee or any beverages provided. Seats uncomfortable. Will fly Iberia next time."
Cons: "Flight from heathrow to Manchester stopped it being excellent alll round as flight delayed over an hour"
Pros: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Cons: "The beverages thing above."
Pros: "The safety video."
Cons: "Cleanless, dont charge people to change seats when the flight is not super busy...."
Pros: "Short flight, uncrowded Embraer plane, easy check in at City airport and easy arrival at Prague."
Cons: "Late departure due to “late arrival of inbound aircraft” - which seems to be the norm."
Pros: "the crew was accommodating"
Cons: "i was asked to pay to check in my luggage :("
Pros: "Despite having a delay in Denver, we were able to arrive on time. The crew was very friendly in greeting us as we boarded the plane"
Cons: "The boarding process was hampered by too many people putting too much carry on luggage in the overhead bins. Many put things in the overhead bins that could have been put under the seat. It didn’t seem like the crew was paying too much attention to this. In general the crew was pleasant, but there didn’t appear to be much sincerity in the pleasantries."
Cons: "I am a student and my first time to aberdeen. Lost my bagage .. in otherwords did not receive it!!"
Customer service not the greatest my bags were left behind at JFK
Pros: "Crew was attentive, punctual, and third meal on a 14 hour flight is right."
Cons: "Movies are badly dated, and a bit limited in choice. System was a bit difficult to navigate, and slow to respond."
Pros: "I didn't fly throw the Kenyan airlines because they kept delaying my flight time and they want to spend 24 hours at the airport because of my wife is passports is not american passport, so I had to change the flight , the worst experience ever in my flight life"
Cons: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."
Pros: "Staff was friendly and professional."
Cons: "The quality of the food. You pay a lot for a ticket, for that pricem, I just don't expect a croissant (no butter or jam included) and a dry cake. Flight would normally leave at 7.30 AM. A normal time for an airline to serve some kind of decent breakfast for the price you pay. Not at KQ. They are not making friends this way. Am not even talking about emails going unanswered for days with very specific questions: how to book extra luggage allowance. Anyway…"
Pros: "By far the best food I have ever had in a flight. And I am still trying to figure out how we landed without and no one noticed. Every one on the flight were amazed that we didn’t feel a thing upon landing. The crew were so friendly and accommodating, it was unreal."
Cons: "Perhaps advertise more to Europeans as this airline is up there with the best of them."
Cons: "Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight."
Cons: "KQ is always late! And never provide information to passengers about the delay"
Cons: "I enjoyed the flight and the host were so friendly and kind."
Pros: "The crew on the final leg was really nice and helpful"
Cons: "From Entebbe to Nairobi I was cold during the flight. I wish I had been offered a blanket."