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Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: the headrests in the AUH-MAD leg

Cons: the touchscreen inflight system didn’t work very well in the MNL-AUH leg of the trip

Pros: Business Class Seats were comfortable

Cons: Time

Pros: Planes were on time and connections made.

Cons: One bag delayed as not put on flight and food could be better.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: Yes, crews and comfort were amazing.

Pros: Crew amazing. Seats had enough legroom. Good was second to none

Pros: Not much

Cons: Costumer service

Pros: crew was super attentive, seat was very comfortable, but a few of the buttons did not work properly.

Cons: Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means

Cons: Better comfort and services

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

Pros: Nothing

Cons: Everything!

Pros: Food varieties are not that good

Cons: Make the food quality, quantity and varieties to be improved

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

Pros: Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage.

Cons: Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random.