Book Thrifty hire cars in San José del Cabo

Reviews for Thrifty in San José del Cabo

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2.0

Pros:There is a reason this shows up as the cheapest rate when you search via the internet. What they don't mention is the required mexican tax liabilty insurance that for us was DOUBLE the car rental rate. Everyone at Thrifty rental was furious in line at this hidden fee. Staff was rude, lines were long. Myself, husband and four kids had to wait over an hour for a DIRTY car that was way smaller than what I reserved. Never again.Cons:Honest upfront pricing!Reviewed Apr 12 2021

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2.4

Pros:NOCons:Didn’t have SUV I reserved and then way over charged me for a small Honda. Then when I turned the car in they tacked on additional fees. Service personnel were rude and intractable. I had plane to catch and had to pay the additional feesReviewed Dec 22 2019

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7.2

Pros:great car Nissan VersaCons:Expensive Slow in returning vehicle Only 2 clerks at the desk with a long line upReviewed Feb 13 2018

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8.8

Pros:Price was excellentCons:When picking up the rental salesman was very pushy on wanting us to purchase additional insurance. Since I am already covered by other means, I usually declined additional insurance but it was very tough to do so this time.Reviewed Jan 7 2018

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2.8

Thrifty used the opportunity of a flat tire (on their car) to gouge meCons:I rented a car from Thrifty recently in San Jose del Cabo. When I received the car, I was told that it was a brand new car and they quickly hustled me through the inspection process. While I was there, they tried extraordinarily hard to sell me on full coverage insurance. While I was driving the car on the highway (going more than 100 kph), the car experienced a flat tire (right passenger side front tire). It was extremely dangerous and I was able to cross the median and move to the frontage road to change the tire. When I returned the car, I was told that there were minor “scrapes” on the underside of the car and that the tire was damaged (although, there was no apparent visual evidence of damage to the tire). I was charged $US 85 for the scrapes and WAS ASKED TO PAY FOR THE FLAT TIRE ($US 50) !!! To say that I am surprised that I was asked to pay for a wear and tear item and then asked to pay for “scrapes” that may or may not have been there when I rented the vehicle (way up UNDER the front of the bumper) or could have happened when the tire went flat and I had to exit the highway in an umarked spot may be an understatement. I believe that Thrifty is not actually in the rental car business – but rather the insurance scam business. It is clear that the business model is to get people in with low rates, try and upgrade their insurance, and then charge them for faulty equipment all the while claiming ignorance.Reviewed Jan 3 2018

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2.0

Total trick to upsell you insurance.Pros:Not muchCons:The good deal turned into an opportunity to upsell over priced insurance and screw you.Reviewed Apr 20 2017

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2.0

They said we damaged the carCons:We didn't damage the car, we missed a scratch on the orignals damage inspection. Then they charged us for it.Reviewed Apr 19 2017

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6.0

Cons:Car was tiny. It was clean and economical on gas but very small. The Agency tried to charge $2500 on my credit card and when I refused they lowered it to $500 but raised the rate by $30. I expected to pay $20/day insurance over the $3/date rental but they charged over $30/day. I know it is the Mexican rip-off.Reviewed Apr 2 2017

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2.0

ScamPros:Nothing.Cons:We showed up with a reservation costing us $141. They told us we'd have to purchase insurance there(we expected this due to Mexico law) with full insurance it was going to be $650. Too much. We asked about just liability, and they told us we could but it would be a $2000 hold on our card. After arguing with them, one guy leaned over and told us he'd be willing to work it out to be $371 if we gave him $60 in cash, which was obviously for him. Totally a scam, so we took our business somewhere else. We ended up with Budget and they were totally legit!Reviewed Mar 29 2017

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4.8

Over priced old carPros:The car was clean and the staff extremely friendly, however someone took our luggage either intentional or by accident at their store and they had no camerasCons:They lost our luggage. They gave us an old Nissan Tiida and charged us around $65/dayReviewed Mar 17 2017

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2.0

Pros:My pick up was great , clean car great serviceCons:Drop off: agent horrible behavior we had to call the manager to assist us. I would highly recommend to fire him .Reviewed Feb 19 2017

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2.0

Very rude staffPros:Very little to like.Cons:They spoke poor English, which is understandable since it is not an a predominately English-speaking area. They took an extreme amount of time to get our paperwork filled out, and we got our keys almost 45 minutes after waiting in their hot lobby (not air conditioned well). When we returned our car, they pointed out damage on the car which we are certain was not our fault. We should taken pictures of the car at a full 360 degrees. We pointed out the damage when we picked up the car, but their employee did not mark it properly on their form. When we complained about this, their employees started becoming aggressive and very confrontational. We may have slightly raised the tone of our voices to indicate our disappointment/frustration, but they took it to another level and tried to make us feel like fools. If you are smart, please make the right decision and do not rent your car from this Thirfty location. The staff displayed terrible customer service. This may look like a deal, but it is just not worth the money or the headaches.Reviewed Jan 5 2017

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• What is the most popular car hire from Thrifty in San José del Cabo?

  Compact (Class Compact Car or similar) is the most frequently booked car hire type from Thrifty in San José del Cabo.

• How many car hire locations does Thrifty have in San José del Cabo?

  Thrifty has 8 hire locations in San José del Cabo. Take a look at our Thrifty hire location map to find the best car hire near you.

• Does Thrifty have a car hire location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes