Book Firefly hire cars in San José del Cabo

San José del Cabo, BS, Mexico
Sep 29 — Oct 6
San José del Cabo, BS, Mexico
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" was very friendly."(in 11 reviews)
"Good for money."(in 25 reviews)
"customer was very friendly."(in 49 reviews)

Cons

"Poor pick up "(in 17 reviews)
"Poor n bait n switch."(in 33 reviews)
"Don't ever book a through them!"(in 136 reviews)

Reviews for Firefly in San José del Cabo

Overall rating2.9 MediocreBased on 26 reviews
Cleanliness
3.4
Comfort
3.3
Overall
2.8
Pick-up/Drop-off
3.0
Value for money
2.4

Recent reviews

Traveller rating
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Find reviews that mention:
2.0
Pros:The overall experience was horrible. I booked the car for $284 when we arrived to pick up the car they tried to charge us $1,200. They said we had to have full coverage on the car and could not take it unless we paid full coverage. Everyone that was trying to pick up their cars was experiencing the same thing. They were trying to raise the price on everyone, then saying there was a $600 cancellation fee, and saying you could not opt out of insurance and that the lowest daily price was $88 per DAY! We finally talked them down to $545 for full coverage and the car. Once we returned the car we signed off on a contract for $545 when I checked my credit card they charged me almost $700. DO NOT RENT FROM THEM THEY ARE SCAMMERS!!!!Reviewed Jan 9 2021
review fromkayak
4.0
Pros:The staff was super awesome and friendly, wait time was insanely ridiculous- we waited over three hours from the time we got dropped off by the shuttle until we we drove out. I’ve rented cars in other countries and this one by far one of the slowest processes ever. And remember the price kayak quotes is just for the car-not for everything else they throw in at the counter. My price on kayak was $188 and I ended up paying $572 all said and done. In the end it was kinda worth it all.Reviewed Apr 24 2021
review fromkayak
4.0
Pros:The staff was friendly and drop off was quick and easy.Cons:There needs to be more information for future customers on additional fees NOT mentioned in the advertising when booking a rental car in Mexico. Although my credit card covers collision, it did not cover liability in Mexico. It was not known to me and to other customers to my left and my right at the counter, while I was working on getting the contract worked out. The daily advertised prices are steep and will cut into peoples budget. I understand that I have to play the game, but it is very disappointing that I find this out at the counter and not before.Reviewed Apr 28 2021
review fromkayak
2.0
Pros:Nothing - the car reservation wasn’t honored - please contact me as very unhappy as had to spend an additional 200 dollars to find a car last minute. Relied on kayak to deliver but instead got the opposite - a major penalty and lots over an hour looking for a car.Reviewed May 20 2021
review fromkayak
2.0
Will never use Firefly again!Cons:I booked a 7 person SUV 8 months before trip. Showed up and was told no car available other than TINY clown car. There 4 of us stood with a 4 checked bags & 4 golf club bags!!! After trying to figure out what we could do or how they could help us it was clear that they were a poorly run agency and it was time to move on. BEWARE of Firefly, rent from Payless!!Reviewed Nov 11 2018
review fromkayak
10.0
Excellent RentalPros:It was easy, just a lot of paperworkCons:Lot of paperworkReviewed Dec 29 2016
review fromkayak
2.0
Cons:They had no cars and left us stranded at the airpoirt.Reviewed Dec 30 2019
review fromkayak
2.0
TERRIBLE - will never use againPros:Check-in person was friendlyCons:SO MANY HIDDEN FEES. Told me I would be charged $40 a day for insurance but with fees it was more like $80. Company refused to budge on the fees, which isn’t a surprise because I’m sure that’s how this horrible, cheap company makes its money.Reviewed Sep 4 2018
review fromkayak
2.0
Horrible ExperiencePros:Absolutely Nothing!Cons:I would not recommend this company to anyone! They will either make you get the insurance or put a $15,000+ hold on your card which was NOT disclosed prior to booking or arrival! I will NEVER do business with this company EVER!Reviewed Jul 10 2017
review fromkayak
2.0
They gave my car awayPros:NothingCons:I made a reservation for $10 per day. Upon arrival, they told me they gave my car away to someone else and had no more cars available. I ended up going to another vendor and paying $65 per day. I felt like the reservation was a scam all along and they never intended on giving me a car in the first place. It seems like these Mexican vendors are just trying to take advantage of vulnerable American tourists. Buyer bewareReviewed Jan 7 2018
review fromkayak
5.6
Beware the hidden extrasCons:Lots of "required" extras not reflected in price on kayak Much more expensive than other vendors.Reviewed Nov 27 2018
review fromkayak
2.0
Avoid Firefly.Cons:They will give away your reservation, and then offer to rent the same car to you for $60/day instead of honoring your in-hand reservation. Go somewhere else.Reviewed Jan 7 2018
review fromkayak

Where can I find Firefly hire cars in San José del Cabo?

Carr. Transpeninsular Km 43.5, Firefly car hires

Address

Carr. Transpeninsular Km 43.5

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday08:00 - 20:00
Sunday08:00 - 20:00

Phone

0180 0709 5000

Good to know

Most popular location

Carr. Transpeninsular Km 43.5

Most popular car type

Economy

Top tips for hiring a car from Firefly in San José del Cabo

  • Economy car hires from Firefly in San José del Cabo are around 57% cheaper than other car types, on average

FAQs about hiring a car from Firefly in San José del Cabo

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Firefly in San José del Cabo.

  • Firefly has 1 car hire location in San José del Cabo. Take a look at our Firefly hire location map to find the best car hires near you.

  • Yes

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