Book Europcar hire cars in San José del Cabo

Reviews for Europcar in San José del Cabo

Recent reviews

Traveller rating

Wonderful

0

Very Good

0

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

12

2.0

Renting a car in Mexico is a rip off. Once you think you have secured a rental fee you get hit with not only one type of insurance coverage BUT 3. So your rental ends up being very expensive. If you have a credit card that can cover your basic needs, IT IS NOT ENOUGH to satisfy the do call coverage. In addition, they send you a letter telling you that because of high demand your vehicle is not available, BUT they a wonderful upgrade for 3 or 4 times as expensive. We ended up renting from a different vendor, and ended up being less expensive and my credit card satisfied the basic coverage. However, we had to sign o declination on all other additional BS.Reviewed Dec 28 2023

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3.6

Pros:drop off was easy and when shuttle was going late, the guy offered to drive me to terminal, but then the shuttle showed up.Cons:1. They forced me to buy the more expensive insurance. They wouldn't rent the car unless I did. Another lady refused and they let her go, so my rental ended up costing 3x. 2. It took forever to get the car because they kept forcing the up-sell, while the family was waiting. It felt like a mafia run rental agency. 3. The car didn't have a front license plate and instead had this big piece of paper pasted to front windshield that obstructed passenger view.Reviewed Jan 2 2020

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6.8

Pros:OK priceCons:Slow check in and out, forced to buy insuranceReviewed Dec 9 2019

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3.6

Cons:Terrible service! They said it was mandatory to buy their insurance and that my card wasn’t enough. I asked Juan (supervisor) to show me where in their policy it stated this and he went to reach for it but then he said that the paperwork was moved by someone and he couldn’t show me. The folder with all their company policies was right in front of us but he refused to open it and show me. A total scam by these workers there!! I rented with Ace and they didn’t force anything on me 3 days before. Terrible customer service! Never rent here again!Reviewed Nov 12 2019

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2.0

Cons:I never got the car, they tried to get me for more money when I arrived. I have rented several times and used third party insurance to cover the car. They insisted that the purchased insurance would not cover anything, they really tried to scam me. They started quoting insurance in the excess of $1300 until I was fed up with their approach and they tried to offer me coverage for$100 walking out the door. Internationally I will rent from My resorts from this point forward!!!! Word to the wise! Had I not rented before I probably would have believed them like I seen many others do!Reviewed Oct 31 2019

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6.8

Pros:They didn't communicate price very well. We were originally told $25-30 per day when we called them. When we got there it was almost twice that, plus they wanted a $500 deposit they didn't tell us about. They ended up giving us the car for close to what they originally said plus a $300 depositCons:Communicate pricing more clearly from the start next time and mention the deposit. I also blame kayak for not posting pricing through the app. It originally said our trip would cost $4, which obviously isn't accurate. Have baseline pricing quoted at the very least including insurance.Reviewed Jun 5 2019

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2.0

Cons:We went with another company because they were wanting to charge us a lot of money.Reviewed May 3 2019

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7.2

Pros:The personnel were friendly and helpful.Cons:In booking the rental car, there was not an understanding that you had to purchase insurance.Reviewed Jul 9 2018

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9.6

Pros:Christian was awesome!Reviewed Jun 30 2018

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4.0

Don’t rent with Europcar in CaboPros:Finally got the right car that I booked a day lateCons:Forced to take insurance even after I provided proof thru credit card. Given wrong SUV and charged more because it was larger. It broke down after 2 starts. Left in random part of Cabo for 2.5 hours while we waited for them to deliver another SUV. Dishonest employees. Avoid this location.Reviewed Nov 26 2017

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2.0

Complete Failure!Pros:There was nothing to like!Cons:I reserved a minivan and they didn't have anything but small cars available and their proposed solution, which obviously wasn't acceptable, was to rent me 2 small cars for the same price. Ridiculous! Cost me $100's more to rent from National/Enterprise!Reviewed Apr 2 2017

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4.0

Wrong carCons:Saidbthey cancelled our reservation on accident, gave away last van, got stuck renting a second car to handle our 7 people.Reviewed Apr 1 2017

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More

• What is the most popular car hire from Europcar in San José del Cabo?

  Standard (Class Standard SUV or similar) is the most frequently booked car hire type from Europcar in San José del Cabo.

• How many car hire locations does Europcar have in San José del Cabo?

  Europcar has 3 hire locations in San José del Cabo. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Los Cabos airport (SJD)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Los Cabos airport (SJD)?

  Yes