Book Thrifty hire cars in Norfolk

Norfolk, VA, United States
Oct 5 — Oct 12
Norfolk, VA, United States
Tue 5/10
Noon
Tue 12/10
Noon
Driver's age:

Pros

" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)

Cons

"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Norfolk

Overall rating5.8 OkayBased on 39 reviews
Cleanliness
6.5
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.4
Value for money
5.6

Recent reviews

Traveller rating
5
4
3
7
0
Find reviews that mention:
8.0
Return was easyPros:Return process was easy. Despite hundreds of travelers returning rental cars due to airport closures, there were friendly, helpful employees on hand who made returning the rental a breeze. Good work in the middle of a weather-related travel mess.Reviewed Jan 7 2018
review fromkayak
10.0
Cons:Nothing really.Reviewed Jul 12 2020
review fromkayak
8.0
Pros:Overall experience was professional and quick.Reviewed Jul 8 2020
review fromkayak
6.8
Pros:Car was very nice , comfortable, easy checkout considering this covid situation. Clerk at Hertz was awesome.Cons:The van had tire pressure light onReviewed Aug 25 2020
review fromkayak
4.4
Pros:The staff was ok at pick up & drop off.Cons:1) Customer service availability should be a lot better than what it is. I needed instruction from customer service at 5:30am eastern time involving misgiven info from a reservations specialist regarding my drop off location open time so i dropped the car off at another location that just opened for the day since i couldn't wait for my location to open. Because i kept getting a recording saying customer service closed it costed me an extra $100.00 for drop the car off at another Thrifty location rather than leave it abandoned & be liable for it.Reviewed Oct 22 2020
review fromkayak
2.0
Pros:NothingCons:Absolutely worst car rental experience ever. my mag strip on my credit card was damaged. No chip reader, cant enter information manually. So i couldn't get a car, luckily avis saved the dayReviewed Jul 27 2020
review fromkayak
7.6
Pros:The staff was helpful at pick up.Cons:The car wasn't very clean. Sticky stuff on the gear shifter, seatbelts. The windows were dirty inside and out. Visibility was difficult.Reviewed Jul 28 2020
review fromkayak
2.0
Cons:When we arrived there were NO cars available and we were told it would be a 4 hour wait!!! To this day I STILL have not received my refund!!!! I was supposed to pickup the car on Aug 15th, today is Aug 25th and STILL no credit on my credit card!!!!Reviewed Aug 25 2020
review fromkayak
2.0
Pros:Nothing. They overbooked and left me stranded and did nothing to offer to help.Cons:They overbooked and ran out of cars, leaving me in an unfamiliar city. They offered no options for help and customer service was extremely rude.Reviewed Mar 30 2020
review fromkayak
2.0
Cons:I arrived at 9am to find out that I couldn't rent car til 3pm...then I was told I had to have a $200 deposit aside from the price of the car and I didn't have enough to cover it.... Thrifty/Hertz wouldn't let my sister pay for my rental over the phone.... so I sat there stranded with my luggage all day trying to figure out how I was going to come up with the money so I can get home....it was very upsetting so I never got the rentalReviewed Aug 23 2020
review fromkayak
10.0
Cons:Great choice for the trip!Reviewed May 26 2021
review fromcheapflights
7.6
Weak linkPros:Despite having made a reservation in advance, the car pick up process did not go smoothly. The Thrifty counter was unstaffed, forcing employees of other companies to do double duty, causing a buildup of lines wait time for customers.. this made for a cumbersome pick-up process. Nor was there anyone in garage to explain car features. As a consequence, I was never able to open the door at back for my luggage and forces to put it on upholstered seats.Cons:The car return process was wonderfully efficient, the employees helpful and extremely courteous.Reviewed Jan 21 2018
review fromkayak

Where can I find Thrifty hire cars in Norfolk?

2200 Norview Avenue, Thrifty car hires

Address

2200 Norview Avenue

Hours

Monday06:30 - 23:59
Tuesday06:30 - 23:59
Wednesday06:30 - 23:59
Thursday06:30 - 23:59
Friday06:30 - 23:59
Saturday06:30 - 23:59
Sunday06:30 - 23:59

Phone

+1 877 283 0898

Good to know

Most popular location

2200 Norview Avenue

Most popular car type

Intermediate

Top tips for hiring a car from Thrifty in Norfolk

  • Intermediate car hires from Thrifty in Norfolk are around 15% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Norfolk

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Thrifty in Norfolk.

  • Thrifty has 1 car hire location in Norfolk. Take a look at our Thrifty hire location map to find the best car hires near you.

  • Yes

  • Yes