Book Hertz hire cars in Norfolk

Driver's age: 26-65
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Hertz car hire prices in Norfolk

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Economy car
Economy
M
Compact car
Compact
M
Intermediate car
Intermediate
M
Standard car
Standard
M
Full-size car
Full-size
M
Luxury car
Luxury
M
People carrier car
People carrier
M
Passenger van car
Passenger van
M
Commercial car
Commercial
M
Pick-up truck car
Pick-up truck
M

Reviews for Hertz in Norfolk

Pros

"Incredibly helpful ."(in 2332 reviews)
"Friendly , and easy pickup and returns."(in 2332 reviews)

Cons

"Was told to empty."(in 6133 reviews)
"Worst of my life."(in 678 reviews)
" was due maintenance and not the type of vehicle ordered."(in 5756 reviews)
Overall rating5.8 FairBased on 101 reviews
Cleanliness
6.3
Comfort
6.4
Overall
5.7
Pick-up/Drop-off
5.9
Value for money
6.0

Recent reviews

Traveller rating
18
5
1
2
2
0
40
Find reviews that mention:
2.0
Honestly the car itself was okay. It was decent on gas which I appreciate. Unfortunately the actual car pick-up at the airport was terrible. When I got to the counter after a long wait on line, I was told I would need to bring the car back early because the drop off location was not open on Sundays. I only reserved the car for appr 48 hours. After I told the representative I couldn't do that, I had to get out of line, call the Hertz 1-800 number and speak to someone about my situation. Russell, the representative, couldn't change my rental without charging me three times what I had already paid. I was not going to do that. I booked the car thinking I would have it for the entire time I rented it for. He then told me to take the car and call to change the drop off location. This took over 30 minutes on the phone! Finally I went back to the counter and was given the car after getting a refund of my original payment and was charged $25 more. The entire process was unnecessary, ridiculous, and cost me time with my family in NC. I will never rent from Hertz and possibly Kayak again. If you're going to rent someone a car make sure the locations are open for pick up and delivery!!!!Reviewed Oct 21 2024
review fromkayak
2.0
worst experience of my life. After traveling all day we arrived to a 2 hr wait to pick up car. Droo off was very efficientReviewed Aug 18 2024
review fromkayak
2.0
Terrible experience. If you don’t have any vehicles available it should say that on the website. My family and I were stranded with no vehicle and too big to Uber.Reviewed Aug 4 2024
review fromkayak
2.0
Wasn’t able to cancel. Kayak sucksReviewed Jun 10 2024
review fromkayak
2.0
I was able to reserve a car on Kayak but when I went to Hertz desk, I was told they did not have any available vehicles. It was a bit frustrating.Reviewed May 7 2024
review fromkayak
4.0
The car was at another site from the airport. I paid $15.00 for a cab to get to the Hertz site. I was informed to return the car on Sunday morning to the same location. In order to cancel my reservation a return trip to the airport would be needed. I had several meetings to attend that day. October 23, 2022, Sunday morning the plane departure at 6:44 am. I contacted via phone Hertz and was informed it was a prepaid account, I made an attempt to get a cab at the airport at 4:00 am, and no cabs available. I returned the car at the airport with Hertz. It was very frustrating, and uneasiness. How can I return a car at another site with no cab available, and the possibility of no one to pick me up, and to return to the airport. It would have been better for me to return the car to the airport. Eventually, I returned the rental to the airport due to no transportation to the airport at 4:00 am.Reviewed Oct 24 2022
review fromkayak
4.0
Car wasn't clean. Had leftover food and trash in it.Reviewed Dec 18 2021
review fromkayak
2.0
Hertz had left for the day when I went to pick my rental I had to go with another rental companyReviewed Nov 15 2021
review fromkayak
2.0
I picked up the vehicle and was less than 2 miles from the location I picked it up at when a large roach crawled out of somewhere in the driver's side door and across the arm rest, scared me and shocked me! Also the windows had not been cleaned and were very hazy which isn't safe when driving. We also found a dread lock on the floor board in the back seat. Obviously not cleaning vehicles like they claim.Reviewed Nov 8 2021
review fromkayak
10.0
Pros:The staff was friendly and accommodating. The pick up and drop off was easy.Cons:The price for a compact car was very high.Reviewed Jun 1 2021
review fromkayak
8.0
Pros:The agent at Norfolk was so personable. She brought sunshine to an anxiety-riddled experience of going to the airport and trying to find things. I left the counter smiling.Cons:The car smelled like smoke especially when I removed the “sanitized” sticker. I didn’t have time to get a different vehicle.Reviewed May 26 2021
review fromkayak
2.0
Pros:NothingCons:EverythingReviewed May 22 2021
review fromkayak

Where can I find Hertz hire cars in Norfolk?

Address

2200 Norview Avenue

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 757 857 1261

Address

3323 N. Military Hwy

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Phone

+1 757 855 1961

Address

3323 N Military Hwy

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

Phone

+1 757 855 1961

Address

1002 Rollins Hall

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 757 855 1961

Address

700 Monticello Avenue

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00

Phone

+1 757 622 0742

Good to know

Most popular location

2200 Norview Avenue

Most popular car type

Full-size

Top tips for hiring a car from Hertz in Norfolk

  • Economy car hire from Hertz in Norfolk are around 29% cheaper than other car types, on average.

FAQs about hiring a car from Hertz in Norfolk

  • What is the most popular car hire from Hertz in Norfolk?

    Full-size (Nissan Pathfinder or similar) is the most frequently booked car hire type from Hertz in Norfolk.

  • How many car hire locations does Hertz have in Norfolk?

    Hertz has 5 hire locations in Norfolk. Take a look at our Hertz hire location map to find the best car hire near you.

  • Does Hertz have a car hire location at the airport: Norfolk airport (ORF)?

    Yes

  • Does Hertz offer shuttle or airport pick-up services from Norfolk airport (ORF)?

    No (according to our data)

See more FAQs

Search for cheap car hire from Hertz in Norfolk with KAYAK and hire a car from Hertz that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best Hertz car hire deal in Norfolk.