Traveller reviews
Overall rating
6,6
Good
Based on 194 reviews
Boarding
7,0
Comfort
6,2
Crew
7,5
Entertainment
4,8
Food
5,5
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Cabin bag
0 cabin bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Thai AirAsia information
| IATA code | FD |
|---|---|
| Routes | 184 |
| Top route | Bangkok Don Mueang Intl to Chiang Mai |
| Airports served | 70 |
| Top airport | Bangkok Don Mueang Intl |
Thai AirAsia traveller reviews
Pros
"Smooth flight and timely arrival"
(in 54 reviews)
""Comfortable seats, clean plane.""
(in 7 reviews)
Cons
"charge for checked bags"
(in 5 reviews)
"It is a budget airlines."
(in 10 reviews)
""Clean plane, air conditioning.""
(in 3 reviews)
Recent reviews
Traveller rating
21
1
3
6
0
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10,0
Give water
Reviewed Jul 2023review from
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10,0
Air Asia will be my choice of airline when I fly to Asia every 6 to 8 weeks. Thank you for your good service.
Reviewed Jul 2023review from
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8,0
Nice experience
Reviewed Jul 2023review from
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10,0
I really like air Asia. The flights are running very professionally and both of my flights this last time got in early. Planes were clean. The staff was very professional and helpful. I understand they were supposed to be a budget airline but they don’t act like they’re a budget airline.
Reviewed Apr 2023review from
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10,0
cheap and on time
Reviewed Mar 2023review from
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10,0
Quick boarding, on time . No hassle glight
Reviewed Sep 2022review from
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6,0
Landing to Hanoi in time Seat not reclining -Cabin design very dull
Reviewed Jul 2022review from
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10,0
Pros: Early arrival and on time departure
Reviewed Mar 2021review from
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5,2
Cons: They do not necessarily seat minor children with their parents. Much bigger fight to get them to seat families together, which should be standard practice in the age of COVID. Below average legroom. Much less than in America and elsewhere.
Reviewed Oct 2020review from
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9,0
Pros: crew followed covid-19 protocol very well
Reviewed Aug 2020review from
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5,0
Pros: Nothing
Cons: Staff must friendlyReviewed Jul 2020review from
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2,0
Pros: Didn’t even get to go!
Cons: Them giving me a refundReviewed Mar 2020review from
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9,5
Pros: Everything was very fast and efficient.
Reviewed Mar 2020review from
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6,0
Pros: Comfortable seats, clean plane. On time.
Cons: The crew just sat in the back. They practically did nothing. Recommend you offer pillows and blankets on night flights.Reviewed Feb 2020review from
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7,5
Pros: The professionalism of the airline crew.
Cons: Taking off on time. It was a bumpy lift off and a bumpy landing. Other than that the flight was good.Reviewed Feb 2020review from
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4,0
Pros: The flight was on time and efficient
Cons: The place was old and very dirty. There was no drink service.Reviewed Feb 2020review from
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6,0
Pros: Crew did not do much
Cons: More service. Free waterReviewed Feb 2020review from
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6,0
Cons: Boarding should improve. Other airports board Hot Seats first.
Reviewed Feb 2020review from
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2,0
Cons: It costs more to check a bag than it does to book a ticket, this airline is a rip off
Reviewed Feb 2020review from
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9,6
Pros: Fast and efficient.
Reviewed Feb 2020review from
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7,5
Pros: afforadable fares
Cons: cleaner cabin. There was visible stains on the floor in front of my seats and I'm supposed to put my bag there.Reviewed Feb 2020review from
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9,0
Cons: Always the same problem - not enough leg room.
Reviewed Feb 2020review from
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2,3
Cons: Nothing is free. You must pay for everything INCLUDING a glass of water.
Reviewed Feb 2020review from
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4,3
Pros: Relatively inexpensive and on time.
Cons: Absolutely no customer support. No one to call or contact. In theory, they have a contact through Facebook but no one picks up. If you book through a major third party agency, you cannot log onto their system to make changes like add baggage. At the airport, they told me the only way to ask them is to come to the airport. How environmentally unfriendly and generally inconvenient. Especially in these days where such online services should be easy.Reviewed Feb 2020review from
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3,6
Pros: Smiling srewardess
Cons: IF MY BAGGAGE WASNT LOSTReviewed Dec 2019review from
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7,5
Cons: On time
Reviewed Dec 2019review from
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2,0
Pros: Not much
Cons: The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline againReviewed Dec 2019review from
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2,0
Cons: Better customer service, very rude ground and in flight staff
Reviewed Dec 2019review from
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5,5
Pros: It's a cheap flight and wasn't really suppose to nice and comfortable.
Cons: The delay was scary as I had a connecting flight. And they don't really communicate and let you know what's going on.Reviewed Dec 2019review from
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7,0
Pros: The crew was eventually accommodating. I am pregnant and asked if I could stretch out on the empty row behind us. However, it was an emergency row and no, we weren't allowed. Eventually, they offered me a seat with an empty seat next to it. The other passenger in the row wasn't very happy with me sitting there. One of the stewards offered me the back row to stretch out. There was no one sitting there. I don't know why that wasn't one the first options. But I'm thankful that I was able to lay down and sleep.
Cons: The cabin is very crowded. No food or drinks are provided so be prepared to pay or bring your own.Reviewed Dec 2019review from
Thai AirAsia FAQs
What is Thai AirAsia's carry-on size allowance?
On board Thai AirAsia flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Thai AirAsia assistance team will most likely ask you to pay extra for checked luggage.
Where does Thai AirAsia fly to?
Thai AirAsia offers direct flights to 69 cities in 18 different countries. Chiang Mai, Bangkok, and Phuket City are the most popular cities covered by Thai AirAsia.
What is Thai AirAsia’s primary hub?
Thai AirAsia concentrates most of its flight operations in Bangkok.
How does KAYAK find such low prices on Thai AirAsia flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Thai AirAsia.
Flight status
Thai AirAsia route map
Top airports served by Thai AirAsia
- Bangkok Don Mueang Intl Airport (DMK)
- Chiang Mai Airport (CNX)
- Phuket City Airport (HKT)
- Hat Yai Airport (HDY)
- Krabi Airport (KBV)
- Khon Kaen Airport (KKC)
- Surat Thani Airport (URT)
- Singapore Changi Airport (SIN)
- Udon Thani Airport (UTH)
- Hong Kong Intl Airport (HKG)
- Bangkok Suvarnabhumi Airport (BKK)
- Chiang Rai Airport (CEI)
- Nakhon Si Thammarat Airport (NST)
- Da Nang Airport (DAD)
- Roi Et Airport (ROI)
Thai AirAsia contact information
- FD IATA code
- +66 2 515 9999 Call
- airasia.com Visit
Overview of Thai AirAsia
As Thai AirAsia is a joint venture from two companies that are located in Malaysia and Thailand, the airline primarily services flights within these countries. However, the company has expanded its list of international destinations, with choices now including locations such as Australia, Japan, Oman, China, and South Korea.
This company is not a part of an airline organization and does not have codeshare agreements with other companies, but it is connected to several other airlines. For example, the airline was founded in 2003 by AirAsia and Thailand's Asia Aviation and these two organizations have retained their ownership of the company.
Thai AirAsia has a fleet that contains over 60 planes and is composed entirely of Airbus. Out of the several different types of aircraft that are used, the Airbus A320-200 is the most common, as it fits up to 180 passengers and is best for medium-range voyages. For longer voyages, the company will commonly use the Airbus A320neo, a choice that fits 186 passengers and has an impressive fuel capacity.
With Thai AirAsia, passengers are able to choose from four travel classes, which are Low Fare, Value Pack, Premium Flex, and Premium Flatbed. While Low Fare will provide you with a complimentary carry-on, Value Pack comes with a free checked bag, a complimentary meal, and access to the airline’s exclusive lounge while you are waiting for your flight. If you select Premium Flex, you will be given priority boarding and check-in, while Premium Flatbed comes with a seat that turns into a bed, a duvet, and pillows.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.