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Santa Cruz hotels near Santa Cruz Wharf
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Best Santa Cruz hotels near Santa Cruz Wharf
Offering direct access to the beach, this Westside Santa Cruz motel is steps away from Santa Cruz Wharf and Santa Cruz Beach Boardwalk. Monterey Bay is 0.6 mi (1 km) away.
Overall 9,0 Excellent
Based on 1 053 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
9,7
Good
6,5
Pros: Right across the street from the beach? Boardwalk and peir.
Cons: Super small rooms. Might be fine for 2 people but beyond 2 there is not enough room to mive around or even sit down. I usually stay at the dream inn which has much larger rooms. They cost more too though. To me its worth the added cost.
Excellent
9,4
Pros: Great beach front view, awesome deck, massive custom shower and close proximity to wharf
Cons: No issues, properly was as advertised
Good
7,3
Pros: The rooms were adorable. Location ideal.
Cons: POOL FREEZING. The staff assured me and showed me the boiler room where it said the pool was heated to 80 degrees. However the pool was COLD. The 5 year old who will swim for hours only lasted 20 minutes and then took a 20 minute shower to warm up. She has never done this before. The adults did not want to swim. We stayed at the pool side because the pool is a huge deal to us.
Excellent
8,2
Pros: The people working in the office were supper friendly
Cons: To many stairs to the beach, maybe not the best location for seniors or disabled.
Located in Westside Santa Cruz, this beachfront resort is in the city centre and within a 5-minute walk of Santa Cruz Main Beach and Santa Cruz Beach Boardwalk. Monterey Bay is 0.4 mi (0.7 km) away.
Overall 8,8 Excellent
Based on 910 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Oceanview
Excellent
8,8
Excellent
9,4
Pros: What breakfast? And bed was good
Cons: The price is way to high. But I guess
Excellent
10,0
Excellent
8,8
Pros: OceAn and beach. Newly remodeled.
Cons: Noise from hallway and rooms next door.
Excellent
10,0
Pros: Everyone was Gerry nice from the front desk person to the bell hop and the waitress at the restaraunt that is in the hotel...Gerry closeto the board walk and the pier which has lots of Resurant for u to enjoy lunch and so forth...the hotel had everything u wanted from beach access to pool area tha had a spa, pool, sitting area with heaters and a fire pit, also a out door pool bar and lots of chairs around the pool...the returant also has a bar and the food is soo good too...and not to expensive...our room was soo nice the view alone was great but we had a great room with a ratting area and sitting area with a tv and the king size bed perfectly placeds so u could see the ocean and the tv at night....it was great so do your self a favor and just save your self sometime and book here when u are staying in Santa Cruz...
Cons: Everything was great
Excellent
10,0
Pros: great view, awesome pool and restaurant, perfect location
Excellent
10,0
Pros: Great ocean view!
Cons: Nothing. Perfect experience!
Excellent
9,4
Pros: The staff was really helpful and kind. The view is gorgeous and it's close to everything. The room was clean and upgraded.
Cons: There was still some renovations going on an it was very confusing when trying to find our way around the facility.
Excellent
10,0
Pros: Great place, really well done room decor. I'd stay here again in a heartbeat. Very professional and personable staff all around. Outstanding location.
Cons: Lamps were a little on the bright side. I think California is mandating the compact florescent bulbs for these businesses. They are efficient but the quality of the light is a bit harsh. Hopefully another alternative will come soon. I miss the warmth of full spectrum incandescent light bulbs. Not the fault of the Dream Inn at all.
Okay
4,6
Pros: Loved being on the water. Loved that it was a JDV which I am normally extremely happy with.
Cons: 90% of the staff was extremely unprofessional. Was nothing like a JDV experience. Walls were extremely thin. I had no problem being woken up by children at 6 am on a Saturday morning however neighbors complained when I had 2 girlfriends over after 10pm on a Friday night. Overall a terrible experiance. Thank god for Hotel Paradox. I will definitely be making reservations there next visit. A view of the ocean should not discount my service. The Dream Inn became much more like a nightmare. Not to mention no phone calls were returned when I explained my situation. Only phone call I got was to inform me they lost the card number on file for room charges and incidentals and required me to give them another card number. Next time I will save the drive and walk across the street to stay at The Hotel of Los Gatos.
Good
6,0
Pros: The room was comfortable, I liked the robe a nice touch. The view was beautiful made u feel relaxed
Cons: From check in it was bad. There was two but the girl said Julio would handle it, and she left. Julio couldn't find our reservation and really didn't care to look. We were checking in at 5 and needed to be at our engagement at 5:30. We found it he pointed down the hall for our room and the was our introduction to the dream in. Very poor since I work in the restaurant industry.
Excellent
9,1
Pros: Over looked the beach and ocean.
Cons: On our Room Service to the pool. The food was cold. That's the only thing I didn't like.
Okay
4,5
Pros: beachfront room. that's it.
Cons: $300 and didn't even get a bottle of water in the room. they told me they "don't do that anymore" poor condition of bathroom overall run down feeling
Excellent
10,0
Pros: What beautiful views from our balcony and from the restaurant! We loved our stay and will be back for another little get away just over the hill.
Excellent
10,0
Pros: Great hotel for the entire family! Walking distance to the wharf and boardwalk. The views of the ocean from each hotel room are fantastic. We will do it again!
Excellent
10,0
Pros: We have not been to Santa Cruz in years, and have never stayed at The Dream Inn. We will definitely be back. What a beautiful venue and location. Our room was lovely, and the front desk service polite, service oriented and professional.
Excellent
8,8
Pros: All rooms oceanfront with balconies. Clean, vibrant and great location. Nice restaurant on property, Aquarius. Fire pits, pool, spa.
Cons: Rooms do not black out No bell hop
Excellent
9,4
Pros: Excellent staff, great view, sound of waves, comfortable room, and good wireless.
Cons: NA
Good
6,5
Pros: I like the location and the service.
Cons: This hotel at $600/night is wildly overpriced. It should be $250-300 at most. I didn't even get free parking (had to pay $25/day) even though I was completely ripped off. Unfortunately I had no other viable options.
Okay
5,4
Pros: The room was good size, nice design, beautiful view and nice pool
Cons: Hair in the bathroom, very dated, hallway carpet smells, iron baby crib. Could have spent the money in a better place elsewhere, I was expecting something better for this price.
Okay
5,7
Pros: Loved the location. The rooms were small but nice and clean. The restaurant is really nice with great views.
Cons: The pools and hot-tub are filthy and 90% kids under 5. The hotel carpets common bathrooms and stuff are just Dirty. Staff RARELY pick up the phone when you need something. They automatically charge you a $25/night Parking fee whether you park there or not.
Excellent
8,0
Pros: The amazing view and comfy king size bed!
Cons: Better communication between staff. Went down to the pool and had a bunch of people from the balconies yelling at me to get out because a kid had pooped in it earlier. There wasn’t anything saying the pool was closed. I called the front desk and the woman didn’t say a thing. Pretty embarrassing to get in the pool and get right out.
Excellent
8,2
Pros: You can't beat the location, but the price is steep.
Cons: Lots of families and kids around the pool. I was staying with a friend and we could hear a lot of noise from the rooms on either side of us, which was difficult to sleep through. It wasn't late night noise. It was early morning families rising before 6am on Sunday morning.
Excellent
8,2
Pros: The customer service is superior, the location is ideal. The room looked nice just a couple minor areas things needed to be addressed. TV did not work and the cleaning crew needed to revisit our room. They addressed my concerns immediately!!
Excellent
10,0
Pros: the kind people at the front desk called 2x to ask if we needed anything and how our room was, which was lovely. turns out they REALLY wanted to know if we were still there so that they could sneak candy banana slugs up to our room with the sweetest note you ever did read. we were in santa cruz so our oldest could visit the college and they wanted to be sure we LOVED everything. they were so kind and generous and ridiculously phenomenal. big thanks!
Cons: i liked everything.
Located in Westside Santa Cruz, this motel is within 1 mi (2 km) of Swift Street Courtyard and Monterey Bay. Santa Cruz Beach Boardwalk is 1.6 mi (2.6 km) away.
Overall 8,4 Excellent
Based on 843 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Pros: Clean, big rooms, quiet and comfortable.
Excellent
8,8
Excellent
8,0
Excellent
9,7
Excellent
10,0
Pros: The room, furnishings, and overall site are well kept and very clean. The bed was comfortable. Everything was in order for our 1 night visit. The young man at the front desk was very helpful and polite. I accidentally booked the wrong evening and did not realize it until I called to confirm a late arrival. He was able to get us a room that night and resolve the change via the booking site I used. Breakfast had a good select of cereals, fruit, breads, yogurts and more (that was all I was interested in) - there was plenty of seating available. Coffee and a limited selection were available outside in the courtyard - a nice touch. This facility is a great find for the price vs. national brands in the area. I would return here without hesitation on future visits to Santa Cruz.
Cons: Absolutely no complaints!
Excellent
8,5
Pros: Very spacious room and comfortable beds. Convinient room location. Close to freway. Great staff.
Cons: The continental breakfast can be a little fresh.
Excellent
10,0
Pros: Very clean and a very good complimentary breakfast.
Excellent
9,1
Pros: Overall very nice hotel in a good location. The breakfast room was great with a decent selection of items.
Cons: When my wife and I first walked into our room it smelled like stale cleaning products, we assumed the room had been cleaned the day before but since the window was closed it did not air the room out. Once we turned the A/C on it was significantly better. Also our mattress had a rather large dip in the middle of it which caused a little difficult sleeping And the pillows where very small and flat.
Poor
1,9
A wedding reception was taken place when we arrived at 10:00 pm. We asked how long the music and noise would continue, they said 10:00. We had to call twice to complain before the noise died down at around 11. The room is furnished like a Motel 6, very cheaply done. I am over 6 feet and the non adjustable shower head hit me on top of my head. No place to put tolitries. The to go breakfast was sausage and eggs that they bought from a supermarket. We are vegetarians so only cold sweet cereal for us. Bad experience.
Excellent
8,0
Pros: The hotel is clean, quiet, and the beds were pretty comfortable. Best selections for a continental breakfast that we have seen.
Excellent
10,0
Cons: Softer towels
Located in Westside Santa Cruz, this hotel is within 1 mi (2 km) of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Monterey Bay and Mystery Spot are also within 6 mi (10 km).
Overall 8,4 Excellent
Based on 536 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Pros: We liked everything and everyone was extremely nice.
Excellent
9,4
Pros: No complaints. Accommodated all of our requests. Would stay here again.
Excellent
9,4
Excellent
8,5
Excellent
9,4
Cons: No snacks to purchase (candy, chips, etc. )
Excellent
9,1
Good
7,7
Excellent
8,0
Excellent
9,1
Excellent
8,0
Excellent
10,0
Excellent
10,0
Pros: They treated up like royalty on our wedding weekend! As soon as we got home we booked them for valentine's day.
Excellent
8,8
Excellent
8,5
Excellent
8,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
10,0
Okay
4,8
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
8,6
Okay
5,0
Cons: Overpriced, tiny room, old hotel with new furniture
Excellent
10,0
Pros: The forresty theme was comforting, staff was very friendly, and we enjoyed our stay very much
Cons: TV amenities were minimal.
Excellent
10,0
Pros: Great facility, good location. Sweet shower! Nice towels. Coffee maker and fridge in room. Comfortable beds.
Cons: nothing off hand
Excellent
8,6
Pros: Very nice rooms and extremely friendly and helpful staff. Everything in the room seemed very clean and loved the creative decorating. Made it an enjoyable stay.
Cons: A surprising amount of kids.. My boyfriend and I expected a few of course but there were quite a bit! We could hear them running around at night and in the morning which got quite old
Excellent
10,0
Pros: We travelled all the way from Halifax, NS to visit California and were happy to walk in to this beautiful hotel. From the outside it didn't look like much but once you come into the front doors you are surrounded by beautiful modern eco-decor! and a warm relaxing environment. Rooms were very comfortable. Free wifi worked great! Loved the outdoor pool area- great atmosphere and they have a bar right beside the pool. We went to the restaurant for breakfast and it was amazing!!! Staff were also super friendly and helpful, right from the moment we walked in! Would definitely stay here again if we ever return to Santa Cruz. Thanks for the great stay!
Excellent
9,1
Pros: Our room had a little patio in front and the pool was very beautiful.
Cons: The bed was a little harder than I'm use to but not terrible. Restaurant staff both days were a little inattentive but once they were aware you needed something (after you found them) they were very helpful and prompt
Good
7,4
Pros: I enjoyed the decor, the hotel was very contemporary and clean. The pool, bar and food were also pretty impressive!!
Cons: The only things I did not like were the size of the rooms and the lack of vending machines/accessible snacks and drinks. My first impression of the hotel was great. It was clean and decorated well. I was a little disappointed when I walked into our room. The room didn't match the big clean open feel of the rest of the hotel. After being out and about all day, we were hungry and thirsty when we got back to our room. It was around 11:00 pm.. But everything in the hotel was closed. So we had to walk the the nearest gas station. (Which was really irritating)!!
Mediocre
2,0
Pros: Getting through the lobby (maze) to find the elevators was very frustrating. The staff was completely not helpful. The wall and floor are paper thin: I could hear every bathroom door slide open and every toilet flush. The price was ridiculous. Very cheaply designed. I would never stay there again.
Okay
5,1
Pros: Friendly staff, clean, nice pool , big shower
Cons: Eco designer's bad dream. Tree stump coffee table in room to match wood grain tile, cast iron squiireels hanging from dining room hall. Besides having a radio tower directly opposite the rear rooms of the hotel, the bathroom noise was incredible. Jet flush toilet, bathroom fan to wake the dead and bathroom barn door on metal track . What were they thinking? Fire alarm at 4:12 am, no robes in room, chipped water glass, clock radio alarm went off at 5:30 we did not set. Waited for 20 minutes at breakfast to be told that they could not soft boil an egg, so we cancelled breakfast and left.
Good
6,2
Pros: Location
Cons: Restaurant service was terrible!!
Excellent
10,0
Pros: I love staying here. It's so close to downtown. The resturant is great. The pool is nice and the staff is very friendly.
Excellent
8,8
Pros: Friendly staff, great pool area
Cons: Not a prime location (far from Beach and not in downtown)
Good
7,4
Cons: Parking situation was odd. Lot was under construction and hard to understand how to enter the hotel. Don't think that there should have been a charge for self parking.
Excellent
9,7
Pros: The hotel staff gave our party of 150 people 5 star service, the food created for the buffet was excellent, valet service for our guests was a wonderful touch, the ballroom was spacious with tasteful decor, and our private room was clean and well designed. Above all our event planner was knowledgeable and accommodating!
Cons: I can't come up with a negative comment.
Excellent
8,5
Pros: Great location, convenient to downtown, it's been relatively recently refurbished and is easy on the eye.
Cons: Little noisy, could clearly hear the people in adjacent rooms. They weren't noisy people, weren't partying or a nuisance, but you could clearly hear them talk, cough.
Good
6,8
Pros: Great staff
Cons: Small rooms
Good
6,8
Pros: the shower,
Cons: the rooms were small
Excellent
9,7
Pros: Front desk staff are great. I don't know if they were all on their 12th cup of coffee or if they're just all walking Prozacs, but everyone was delightful. Helpful as well. Rooms are well laid out and designed. Clean. Comfortable beds and good sheets.
Cons: There was this rather loud machine-like noise coming from upstairs. It didn't sound like the neighbors. More like the ventilation or something. I checked the third floor and it's just more rooms. A family of ice machines above us? An obnoxious ghost from a murder involving an ice machine some years ago before this hotel? Knowing how people can be on the internet, let me follow up with the following-- I'm kidding.
Excellent
9,1
Pros: The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch.
Cons: The jets in the spa were weak to non-existent. I am a "spa snob" though, so my judgment may be overstated. I have a bad back, so I always look for places with a spa. I am, nevertheless, glad that the Paradox had a spa: the water was hot and the water was clean. For that, I am grateful. However, without working jets, I have to give the Paradox less than a perfect rating. Please excuse my snobbery.
Good
6,0
Cons: Carpet in room was stained, mattress was not supportive/ sagged. It’s a motel, not a hotel.
Excellent
8,0
Pros: Upscale hotel very close to the beach. The interiors are very well appointed and well thought off. The heated pool and hot tub are quite awesome and the pool side bar is a blessing. They have got cabanas on pool side, which can either be reserved or on first come first serve basis (did not use, so not so sure). The Solaire in house restaurant is quite upscale and offers quite a variety of sumptuous eating options. Overall an excellent hotel with courteous staff.
Cons: The rooms are a bit small, which probably is due to the expensive real estate and demand for rooms in the area. The room service is quite slow, if at all they turn up to service you, which was slightly disappointing. Parking could be a problem if you get in late in night, and the parking spots are quite close together. I was quite worried That someone is going to bang into my car while opening the door.
Excellent
9,1
Pros: Very clean room. Very curious staff. Great time on our visit.
Cons: N/A
Excellent
8,0
Pros: Overall I really liked the concept of the hotel. My room was comfortable and well designed. The lobby, pool area, and touches like the mats by the elevator were nice. Staff was very helpful and kind when I complained about the pool issues, the manager of the restaurant let me know that they're going to hire a pool attendant.
Cons: This hotel is a distance from the beach and on a very busy road so I feel like the people including myself book it because of the pool area which has a great design and an area to eat outside and enjoy the sun. There were clear rules around the pool, no kids under 14 in the hot tub, no children not potty trained in the pool, no jumping or diving from the sides of the pool. No employee of the hotel or restaurant was enforcing these rules when I was there for a 2 day getaway from my home in San Francisco. I witnessed a baby in a diaper in the heated pool, there were children under 14, under 5 years old and babies, with their parents in the hot tub, and adults and children dive bombing the pool so I was getting splashed with water when I was trying to relax. This hotel is in the Marriott chain, Marriott knows what's safe and posted all of the rules, the hotel needs to enforce them so everyone, people with kids and without, can enjoy their stay.
Excellent
10,0
Pros: The staff were amazingly friendly and the front desk receptionist was probably the nicest I've come across (Yolanda). Our room was wonderful and we took several pictures for ideas to do some remodeling to our own home. Everything was very clean and well maintained. We highly recommend Hotel Paradox and will be likely to stay there again next time we are in Santa Cruz
Situated near the airport, this romantic hotel is within 6 mi (10 km) of Pacific Avenue, Roaring Camp Railroads and Henry Cowell Redwoods State Park. Santa Cruz Beach Boardwalk and Santa Cruz Wharf are also within 6 mi (10 km).
Overall 8,1 Excellent
Based on 623 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Good
7,7
Excellent
10,0
Pros: The rooms are quiet, good-sized, and have light blocking curtains.
Excellent
10,0
Excellent
8,5
Excellent
8,2
Excellent
10,0
Pros: Beds
Cons: Kind of hard to get around the work being done-need maps!
Good
7,7
Excellent
10,0
Excellent
8,5
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Okay
4,0
Pros: Conveniently located to the highway. Daily complimentary bottled water for Hilton Honors guests.
Cons: Staff was curt; housekeeping changed bath mat and towels, but did not clean the bathroom (toilet, sweep floor) or refresh toiletries during my 3-night stay. Noisy panel in ceiling near door. Also, bed was not made after night 2. I reported to front desk that speaker on phone was not operating and it was not addressed. Suggest stairs from tiered parking lots so that pedestrians do not have to walk on driveway where vehicles drive.
Excellent
9,4
Pros: Overall friendly and helpful staff, checking in and out was easy. Room was spacious, clean and very comfortable. HBO included. There is a pool, hot tub, gym and laundry rooms.
Cons: Unfortunately, my room did not have a bath tub. I was really looking forward to taking a relaxing bath the night I stayed there. Crevice at bottom of front door didn’t make the room entirely dark. Staff were a bit too noisy in the hallways in the morning.
Okay
4,8
Cons: Didn't clean our room. Downgraded us from a king to two queens.
Good
6,2
Pros: Conveniently located so you can drive to almost anywhere to hike, go to the beach or shop. Lots to eat around within a short drive. Priced much lower than Santa Cruz hotels.
Cons: Beware of all of the doors not letting you in. The exterior doors will not work 9/10 with your key card. Swapped key cards multiple times at the front desk and that didn't solve anything. Only 1 key card would work and if I went out to take my dogs out (btw no poop bags at all even though they say they do, bring your own) I wouldn't be able to get back in. I had to call my husband to come and open the door for me multiple times and then our room key took several times to work. This hotel needs to fix it's exterior door key card locks! It made what would have been a good stay a really annoying one, especially when you are carrying things in and have to spend 10 or more minutes hoping the door will open. Also the AC does not work well. The thermostat says it's lower than it actually is and there is no way to override it. The fridge is terrible. It doesn't keep things cool. We used it for a few waters and Gatorades and you have to push the button every few hours for it to cool. Luckily we didn't bring anything perishable or it would have went bad. Also the vending machines were empty on every floor for drinks. No signs were up. I went to every floor to see and none of them had anything in there. It would have been nice to see a sign and not waste time trying. Overall the staff was very friendly and accommodating but the things listed were just too much to make it a good stay. Hilton needs to fix the key cards, recalibrate their AC thermostats, fix their fridges, and at least post signs that vending machines are not being filled.
Good
7,7
Pros: The hotel itself is very pretty. Love that the windows in the rooms open all the way!
Cons: Service, especially in the bar and rrestaurant were very slow and not attentive. We had one meal that was good with great service but the other two, especially breakfast were extremely slow. We weren't asked if we would like a drink even!
Mediocre
2,2
Pros: The hot breakfast was decent.
Cons: First room had a extremely noisy refrigerator and a screaming baby next door. Front desk said I could unplug the fridge, but I couldn't. I needed the fridge for medicine. I was then offered ear plugs. Really earplugs? I have never heard of such a thing. Bed was too soft elevator setup was ridiculous. One elevator will take you part way up and then you have to walk down two corridors to get to the second elevator to get to the higher floors.
Excellent
10,0
Pros: Nice and clean..pool was open in warm at the end of October.
Cons: Breakfast didn't start until 7am, may have been because it was a Sat? Also, the coffee in the lobby wasn't out until 7. Needed it after flying in from NY. Very minor complaints.
Excellent
9,4
Pros: I liked the channels on the tv. There were a lot. Not like other hotels. I also liked the arrangement of the room with the little sitting area
Cons: softer towels
Okay
4,2
Pros: Good location between Boulder Creek and Santa Cruz. Used to be a fine Hotle but has declined seriously.
Cons: An overall pattern of careless indifference to our comfort made this the opposite of a typical Hilton experience. While one or two glitches are understandable, service was skimpy, or downright bad, most of the time. Worst we our two unasked for wale up calls at 5 A:M both days, even after we called and asked them not to. Then there was the Series of Nos : No water glasses. A $3 charge to deliver our “free” water bottle as Gold members. No room service menus in the room, no replacement of coffee we drank or shower caps used. By the time the poor dogs in the next door room started their lonely howling, we were more than glad to be checking out and sure we would not return. We’ve come here for years but will have to look for a different hotel next time.
Good
6,8
Pros: I arrived for a 3 night 4 day stay over 4th of July The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd elevator to the 6th walk across to the other end to reach my room. The room was clean and nice just like the pictures. The view after you got over the parking lot was beautiful of the mountains. For those who need it this hotel is "super dog friendly" and "family / little children" friendly as well. As a single older adult I did not appreciate that the pool and hot tub was filled with kids no matter what time of the day you went. Two pools on the property would have been great. Room service was exceptional, prompt reasonable and delicious I ordered a BLTA and it was well prepared they even added a fruit cup you could tell a chef prepared my meal. However, on my last morning I again ordered from room service. Same order but this time someone slapped a sandwich together used shredded lettuce on a BLTA ?? Who does that? I did also go to the cafe for morning breakfast $15 buffet it had a pretty good selection. The welcoming staff lacked enthusiasm to welcoming you in. The bar area was great and Christy, Kim and Alex were attentive and personable. I did manage to lock myself out of my room as I put the room service tray out into the hall. I approached the hotel maid who was cleaning the room next door. She was a petrified deer in the head lights gal as I explained my situation. She proceeded to tell me: 1) she didn't have a phone to call the front desk for me 2) she wouldn't use the room phone to call the front desk nor would lil suzanna allow me to use that phone. 3) sorry no can help was her response 4) I found the house phone at the other end of the floor and called the front desk they stated tell the maid that so n so said it was ok to open the door I returned to the maid she replied ok and kept vacuuming clueless to our conversation I had with her 5) I gave her a few minutes to finish the task at hand & walked back to the maid to say helllooo can you open the door? She then LIED that her key doesn't open any of the rooms. REALLY? Then how did you open every room on the floor? 6) I walked back to the house phone reexplained my situation they said they would send someone with a master key. 7) 25 min later still no one so I took the long walk and 2 elevators later to the front desk barefoot to top it off the hallway connecting the elevators had just been shampoo'd so now my feet are wet yuck!!! So I got two new keys and got back in my room lesson learned!!! 15 min later an additional room key was shoved under my door purpose???? For the price this place isn't as luxurious as the pics suggests Needless to say, I won't be back!
Excellent
8,8
Pros: Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat.
Cons: Light and exhaust in bathroom were not working the first night of stay. It took two visits to front desk the next day to have it fixed.
Excellent
9,7
Pros: Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.
Cons: Housekeeping staff was noisy in the hallway speaking to each other. They started knocking on doors at 9am to clean the room when checkout is at noon. Also the AC unit in the room made a loud clunking noise when turning on and off.
Excellent
9,1
Pros: The location. Quiet and tastefully decorated. Loved the blackout curtains We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating
Excellent
10,0
Pros: Nice clean place, friendly faces, comfortable bed and quiet night!
Excellent
8,0
Pros: Pool and spa Gym Security Room Grounds all fantastic
Cons: Then there was one employee that called himself the manager on duty. Now Ive been in management for 30 years and I would have to say that even at a fast ood establishment would have at the least suspended this individual with a written warning if they were worth keeping as an employee. His name is Kenny and he wad rude and condescending and wasn't willing to do anything to make it easier or more convenient for me. Not very Hilton like in my opinion.
Located in Westside Santa Cruz, this hotel is 0.1 mi (0.1 km) from Ocean Street and within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.
Overall 8,1 Excellent
Based on 188 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
8,0
Located in Westside Santa Cruz, this bed & breakfast is within 1 mi (2 km) of Pacific Avenue and Santa Cruz Beach Boardwalk. Monterey Bay and University of California Santa Cruz are also within 3 miles (5 km).
Overall 9,2 Excellent
Based on 8 reviews
All
- All
- Families with older children
- Mature couples
- Young couples
- Solo travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Pros: Great stay! Very quaint and relaxing. Breakfast was wonderful and cookies were awesome. Staff was helpful and accomodating. Would stay again.
Okay
4,5
Pros: The pipe to the shower head blew up as I was showing. A very bad experience. They did give me a new Ron, with a working shower. However, the mattress was old and crooked and you couldn’t cover all the window so I had a lamp lap from the outside when I went to bad at midnight and sun in my room at 7:00. So I didn’t sleep very well
Excellent
10,0
Pros: Friendly, helpful staff, beautiful site, comfortable rooms.
Cons: Nothing
Excellent
10,0
Pros: After spending a few days in a tradional style hotel, it was so nice to stay at a B&B. The boutique atmosphere makes you feel right at home. As soon as we arrived there was a social hour where couples were enjoying wine and cheese and a glass of wine on one of the shaded decks. We checked in and were immediately offered homemade cookies. The staff was very friendly, the room we stayed in had character and was exceptionally clean. My daughter was exhausted from all the traveling and whenever she walked into the bathroom and saw a rubber duck on the edge of the tub, she seemed at peace. I ran her a bath and she played with the duck and went to bed. Our only regret was that we only stayed one night.
Cons: The skylight over the bed lit up the room too early in the morning. They really need to find a way to block out the light. Also, we needed to use the pullout couch, and it was very uncomfortable. Saying that, we would most likely find a different room within the B&B, as we really enjoyed or stay. They did an exceptional job creating a cozy ambiance. It reinforced that we should always book B&B's when traveling.
Located in Westside Santa Cruz, this beach hotel is steps away from Santa Cruz Wharf and Santa Cruz Beach Boardwalk. Monterey Bay is 0.6 mi (1 km) away.
Overall 7,8 Good
Based on 677 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Pros: Locations and vibe of the area
Cons: Very old and not very comfy
Good
6,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,7
Pros: Loved the location, charm, updates and view. Our room resembled a studio apartment with a refrigerator, stove & kitchen area. We will definitely come back for longer stays with the kids and save money by having the kitchenette.
Cons: The hardwood floor appeared clean but did leave our socks dirty. I expect this in ever hotel though. Even in $300/nt carpeted rooms. That's why we always wear socks. Everything looked and smelled clean otherwise.
Mediocre
2,8
Pros: Location
Cons: The room had old outdated furnishings. The walls were dirty and the room was dusty. Would not recommend.
Mediocre
3,7
Cons: The room was small and dirty. Was angry how much I paid to stay in such a dump. Not worth spending that kind of money for this place.
Good
6,5
Pros: Great location, nice terrace but needs updated furniture. Staff was friendly and the rooms were clean.
Cons: Older resort need of facelift. No screens on windows or window locks. Tile was broken in bathroom and shower stall very small. The vent above the toilet was open and not screwed in.
Excellent
9,4
Pros: Location, location, location and comfort.
Cons: People next door extremely loud at 5am and no bedside lamp.
Good
7,7
Pros: Fantastic location...
Cons: ...mediocre, dated accommodations.
Mediocre
2,5
Pros: great location
Cons: terrible service tried rooms and hotel tried to get me to cancel kayak booking and re-book directly with them, presumably to save the booking fee unhelpful staff if you have to stay there make sure you get a room with a sea view
Excellent
10,0
Pros: I surprised my husband with a quick getaway to Santa Cruz and booked a room at the Casablanca. I was shocked to find out how close to the water it was! With the warf on your right and the Boardwalk on your left, our stay was complete with the Casablanca on the Beach! We could walk right down to the water or any shops or restaurants. Our room was a family room with a cute living area we could see the water from and a private room in the back. The decor was vintage yet updated and it was fairly quiet. They even had a great little continental breakfast- not the typical stale bagels and coffee! We will definitely be coming back :)
Mediocre
2,0
Cons: I booked a night for the memorial day weekend for my young family to stay. For close to 400 dollar, and all the positive review, I expect a decent place to stay next to the beach, until it turn into a nightmare. When I show up around 5pm on Sunday, they seem to be surprised. The gentalman was polite, he checked me in and told me they have a very nice unit at street level. When I was down there, at this so-called "6A" unit, it was basically the worse you could get, much worse than any motel you can find. Here's why: it's a very small 1 bedroom unit with small living room and a kitchen, right next to the pedestrian traffic with a very old and dirty front door. Walking into the unit it smell funny, and there are spots on the bedsheet, the floor is sticky. I was wondering why wife would book such a motel, so I walk back to the parking lot to bring her and our baby down, and my wife was all mad and told me how much we are paying for this "very nice" unit. I went back to the front desk and ask for a different room (twice) and they eventually told me the truth: they are over booked and the only alternative is that I have to go to a different hotel own by the same company a few blocks away (but obviously there's no more beach view, though there isn't one for this street level unit in the first place). I went to the Bay Front Motel as told and was offered 2 room to choose from, which aren't a lot better. WIthout much choice, I pick one room and pay more than I could have than when booking Kayak (though they told me they have offered a great discount due to the inconvenient they have brought). When I was able to finally settle down, it was after 8pm, so there is no more sunset viewing on the beach. For anyone who have stayed at this hotel, and wondering what "6A" is like, you can go down to the street, and there is one (yes, only one) unit in between a bunch of garage doors. Would you pay close to 400 a night for something like that? In case if you book through Kayak and was offer this street unit, my advice is you can same your time and ask for a refund right away.
Mediocre
2,0
Pros: The location of this low budget motel was nice!
Cons: We stayed in the presidential suite. The room was very dirty cobwebs everywhere and stains on the carpet the bathroom was awful the rooms needs a complete make over.
Okay
4,5
Pros: I loved the proximity to the boardwalk and the beach access. Restaurants were all in walking distance. Off street parking was great. Staff very nice and let us keep our car there while we spent the day at the boardwalk after checking out.
Cons: This hotel was extremely overpriced as are most in this area. For just $20 more, we could have been in a much nicer and updated hotel. While it had charm, it was not worth the money we paid. Also, we came during construction and were placed in the room right next to the “workshop”. Kayak had said waterfront view; however, we had a view of the parking lot. The balcony was accessed only by leaving the room. And while that did have a view, it was full of paint and buckets of cement which made it basically inaccessible.
Mediocre
2,0
Cons: We booked the hotel room advertised online at $285 a night for one night. Our credit card was charged 2 nights for a total of $966.39. The priced had gone up but the website had not been updated. We got the charges reversed but it was an inconvenience.
Overall 8,3 Excellent
Based on 12 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
8,8
Pros: This place was very close to the boardwalk and liked that it was so easy to find. Very clean and bill at the front desk was very friendly the breakfast was ok. This place was affordable considering we stayed during a week day I would definitely stay again.
Cons: Limited parking in the garage but it was free parking.
Okay
4,8
Pros: Across from the beach. Continental breakfast.
Cons: The Inn was dirty and not kept up. The pillows where misshapen from age, I slep with a shirt over it so my face was not on it. It was across from the beach. I feel the cost of the Inn I paid for parking.Because that was all that was worth talking about. I will not stay there again.Lucky we did not stay long.
Good
6,0
Pros: Basic amenities. Good price. Great location.
Cons: Internet was terrible.
Excellent
8,2
Pros: Great Location. Nice staff. Clean rooms.
Cons: Bed was a bit worn
Excellent
9,1
Pros: I loved that there was a breakfast bar. And the beach is right out the door. The bed was comfy, but the pillows were not . And the rooms could be a bit more modern. But overall I would definitely stay there again. The staff was super nice, and always helpful with us.
Cons: The pictures in the rooms were of flowers, they should be ocean pics. The pillows in our room in were lumpy.
Good
7,1
Pros: I like my bed to be firm and the one I had perfect. The location is the winner especially if you have children and you want to be close to the beach Boardwalk! The room was just basic and a little small but did the job. I would stay again just for the location alone.
Cons: Breakfast was minimal, room was a little to bright at night, noise from streets,
Excellent
10,0
Pros: Location, parking and price. Love it all !!!!!
Excellent
9,4
Pros: In choosing a hotel on a budget, it isn't hard to see value in 2 star hotels. You realize after staying in them multiple times that the only reviews are bad ones. That being said, this hotel went in a sense above and beyond to make our stay better. We got there after the office closed, expecting to be locked out, but they left a folder for us with our name, two keys, and instructions. We went up to our room and it was very clean and exactly as we wanted. It was cold so we turned on a good heater. We took a nice shower. And slept in a nice, clean bed. Everything was exactly as it should have been. Dont look at bad reviews too harshly. This is a wonderful little beachside hotel.
Overall 8,9 Excellent
Based on 5 reviews
All
- All
- Families with older children
- Families with young children
- Young couples
- Solo travellers
Excellent
9,1
Good
7,7
Excellent
10,0
Pros: Clean hotel right on the water. Fall asleep with the sounds of waves crashing on the waves below. Nice little happy hour with cheese, crackers & wine. Comfortable beds & spacious bathroom with a separate toilet closet. We had the King bed and a twin rollout. Kids (7 & 9) shared the rollout- they were so tired from playing all night at the Boardwalk that they didn't even whine about their proximity to each other! We all had a great night's sleep.
Cons: Loved everything! Can't wait to return!
Excellent
9,1
Pros: Very clean and they really payed attention to detail. The view was so pleasant. Loved the court yards just steps from the room. Beds were comfortable. Staff friendly and knowledgeable. Accommodated parking after check in so could run to the wharf before leaving. Cookies were very yummy. If you are a super healthy eater-breakfast would fit right in with your lifestyle. Found out they had cottages on the property and would consider for our next vacation.
Cons: Room was right by traffic area and iron gate that you heard slam shut every time someone goes in/out-had early wake up time due to people leaving early and using gate-combine that with someone had very late check in time above us and you could hear their suitcase rollers and every step they took-didn't get to sleep as we had hoped. Would not stay in the room again-would pass on and try for another room location at their site.. Even after arriving early check in and waited for room requested not to be in this type of room-still was given high tragic area-we were told only 2 rooms to choose from-since the room we were at was the closet to the area-no other room could be closer. Would have like to have the other room away from the gate as requested.
Located in Westside Santa Cruz, this hotel is 0.1 mi (0.1 km) from Ocean Street and within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 15 minutes.
Overall 7,6 Good
Based on 177 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travellers
Excellent
8,5
Excellent
8,0
Okay
4,8
Excellent
8,6
Pros: Very clean and quiet. Nice.
Cons: Nothing.
Excellent
10,0
Excellent
10,0
Okay
5,4
Excellent
10,0
Excellent
8,2
Excellent
9,7
Excellent
10,0
Excellent
9,1
Good
6,8
Excellent
10,0
Excellent
9,3
Pros: Safe parking, great breakfast!
Excellent
8,0
Pros: Continental Breakfast had a lot of options and it was only a short drive from the hotel to sunset beach!
Cons: Hot tub was closed for repair :( Only one elevator brought some wait time in the morning.
Excellent
10,0
Pros: The rate cane dramatically vary in this town and at this hotel. When the rate is good we always stay here, it has the best amenities, nothing too fancy, but super nice, comfortable, tasty breakfast with lots of options. Feels more like home.
Cons: Nothing. This place is always great.
Okay
4,8
Pros: It was convenient
Cons: Breakfast is mediocre and charged for parking.
Excellent
8,0
Pros: The receptionist was really nice and had our room cleaned ASAP because we got to Santa Cruz early. The room was really nice and big and so was the bathroom.
Cons: Some worker knocked on the door at 8am to drop the bill under the door, maybe the cleaning lady? But we had to do not disturb note on the door and thought it was kind of obnoxious.
Excellent
9,7
Pros: This hotel was very clean & the breakfast very satisfactory.
Cons: It took quite awile to check in because there was only one clerk & seversl of us arrived at once.
Excellent
8,0
Pros: We enjoy plush hotel emenities, with very comfy bed. Enclosed and safe hotel bedroom. Clean!! And quiet. And very nice breakfast
Cons: Parking charge $7 a day?? Not sure why? Not mentioned in booking:-/
Good
7,7
Pros: Breakfast was great
Cons: WiFi cpnecting was clumsy and more dis=fficult tahn most modern hotels
Okay
5,7
Pros: Good location
Cons: Noisy.
Located in Westside Santa Cruz, this motel is 0.1 mi (0.1 km) from Ocean Street and within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 1 mile (2 km).
Overall 7,5 Good
Based on 632 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
3,0
Pros: Meh
Cons: Dirty
Excellent
8,0
Okay
5,4
Good
6,0
Good
7,1
Excellent
10,0
Excellent
10,0
Pros: Great location near everything
Cons: Breakfast and Coffee
Excellent
8,0
Pros: First, you need to realize that in Santa Cruz all of the rooms are going to be over priced and not comparable to the standards you are used to. If you want a updated room you better be prepared to pay $250-$300 + a night and there will still be things to gripe about. For $100 a night this is a great room, it is very clean, the people who run the place are very nice. Its in a good location to downtown and the freeway but surprisingly quiet. Your here for the town not the room go out and enjoy everything Santa Cruz has to offer. This is just a place to sleep and get ready for the next adventure.
Cons: The water pressure sucks and on a busy night the parking can get tight. They should # the parking spots so each room as at least one assigned space.
Excellent
9,4
Pros: The staff was very helpful. I thought my room was clean and comfortable.
Cons: It is easy to miss the turn.
Situated in the mountains, this spa resort is within 6 mi (10 km) of Capitola Mercantile, Mystery Spot and Santa Cruz Beach Boardwalk. Santa Cruz Wharf and Swift Street Courtyard are also within 9 mi (15 km).
Overall 7,4 Good
Based on 515 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,1
Excellent
10,0
Good
6,8
Excellent
8,0
Good
7,7
Good
7,6
Excellent
9,6
Excellent
10,0
Excellent
10,0
Excellent
8,0
Okay
4,0
Excellent
8,0
Good
6,0
Pros: Beautiful property
Cons: Unprofessional staff, spa closed, room (and bathroom) felt old and dingy.
Excellent
9,7
Pros: loved the grounds
Cons: shower remodel
Okay
5,1
Pros: The decor was pleasant
Cons: The place was advertised and appeared very high end. Boasting a recent multimillion dollar renovation. But the original single pane sliding glass door leaked and made that half of the room cold. Not that you could really tell because the heater hardly worked. Despite turning it up to 90, only like warm air came out. All the lights are on motion/timers. So they go off al the one. There's about a 1 inch gap at the bottom of the door to the main hall and no privacy on the porch area st all. The toilet was only surface cleaned and there's no microwave. and they tacked on a $39 "hotel fee" which I had no idea about. It couldn't have been bad for $100 a night room, with a token pastry and oatmeal type breakfast. But for over $200, and no breakfast.... oh and to order in... they wanted $10 for a yogurt parfait (now of course I didn't get one, so maybe they're amazing but for that price who would) and charge a 23% gratuity (really?!?!?) and a $10 delivery fee. So it would have been $23 for some yogurt and granola!!!
Excellent
8,0
Pros: The staff was guest and helpful, the property and facilities were nice. They upgraded us upon arrival. It was quite, peaceful and beautiful even with a wedding and other events happening.
Cons: The only thing that lacked was the ability to get ice in the building, it would have been nice to have a microwave, and there wasn't a guest book that told about all of the amenities and where to access them.
Okay
4,0
Cons: The rooms were out dated and you could hear everything from the rooms next to you to the rooms above you...honestly a super 8 motel probably has better sound proofing...The food was over priced and the pool was so dirty. I would never stay at this hotel again even if it was free.
Excellent
10,0
Pros: Check in was easy, staff was pleasant, room was quite spacious, the view from the restaurant and patio area was amazing. The free use of the spa and sauna was awesome. The pool area and hot tub was also nice. Couldn't have asked for a better weekend stay. Definitely coming back to visit again.
Cons: Only one thing, but it was corrected. There was a pool BBQ set up for the Saturday we were there. They had a problem with the grill, which took a while to get our burgers. Upon checkout, Rylie adjusted our final bill to make up for our delay with the food. This moment of gratitude by Rylie made it a trip to remember. Thank you Rylie! Little things like this go a long way. You made us want to come back soon!
Okay
4,5
Pros: Surroundings are beautiful.
Cons: Facilities and decor are outdated and the place is understaffed. I was traveling with a group and they overbooked so some guests had to be relocated to another hotel. Suites are very spacious but room was musty and I had an allergic reaction (dust mites? molds?) and so didn't sleep well. Place needs some serious updating.
Excellent
8,6
Pros: The Chaminade setting is fabulous. It is nestled in the mountains that overlook forest and the beautiful Monterey Bay. There are patios with tables that overlook these views. The breakfast buffet was a good value ($15-18) for the selections offered, especially considering the dining area overlooked both forest and ocean.
Cons: There was an additional $25 per night resort fee required at check in, in addition to the price I paid through Kayak. I thought the resort fee was included in the listed Kayak price. Also, the rooms are basic, with no safe, microwave, or mini fridge.
Excellent
10,0
Cons: The hidden resort fees that I was obligated to pay even though I did not use any of the amenities aside from the WiFi.
Good
6,0
Pros: The location and landscaping was really nice. The flowers around the property were really beautiful. The fitness center and nature walks are pleasant. The pool and cabanas were also pleasant for lounging. The reception area was tastefully arranged. The free coffee and tea in the gym lounge was also great.
Cons: The interior decor of the room left much to be desired. The room felt dark and depressing, and the decor was really hideous and not welcoming. The signage around the property was also poor, so when I had a guest come to visit me, it took several minutes of providing directions before my guest was able to find my room. A basic sign saying "Rooms 700-1000 --->" would be incredibly helpful on such a large and sprawling property. The coffee provided in the Sunset restaurant was dreadful - the acrid, burnt taste could not be masked even with generous amounts of cream and sugar. Please fix this!
Excellent
8,0
Pros: Very pretty and peaceful setting. The staff is very professional and attentive. The location is perfect for my purpose, which was family business and staying out of the beach/resort fray closer to the water.
Cons: No in-room coffee. You have to slog up to the separate building where the registration desk is located to get it. Form doesn't follow function with the new décor. Bedside lights shine straight into the face and aren't adjustable. The faux abacus headboard isn't comfortable to lean against. The look was probably a good idea on paper, but that's pretty much where it stops.
Located in Westside Santa Cruz, this motel is within a 10-minute walk of Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay is 1.1 mi (1.8 km) away.
Overall 6,9 Good
Based on 737 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5,1
Good
7,4
Excellent
8,0
Okay
5,4
Excellent
10,0
Pros: So close to Santa Cruz. Also near food which is a plus. Quiet and relaxing and you get the HBO channel! reasonable price also. Provides a mini fridge and that's awesome.
Cons: Towels are too small
Mediocre
2,0
Pros: Nothing, ok maybe the location
Cons: We found five cockroaches in the room in about 30 minutes, including one on the headboard. There was pubic hair in the bathroom. We were on the second floor, but we could see their open, festering dumpster not 50 feet away. It looked like they had not even put fresh sheets on the bed. We were tired. We had to get up early, but we could NOT stay in this dump. The pics online made it look cute. The rating was not great, but it was good. I travel enough to know when people clean a room properly. This room had the appearance of not having been cleaned well in some time. There is no way you should even have this on your list of options, especially with a good rating! The place is a health hazard. We ended up at the Parralax which was a very nice place and worth the reviews and the money even though we only got five hours of sleep. I do not need to stay there or at The Ritz, but when you rate a place "good" it should be clean, devoid of cockroaches and pubic hair. Disgusting is mild when it comes to our reaction. I hope you will do something about it. I run my own business or I would start by calling the health officers in the city of Santa Cruz, but this your business and you should investigate for YOUR sake.
Okay
5,1
Pros: Free breakfast
Cons: Baby cockroach and ants inside room... YUCK!
Okay
5,1
Pros: It was fairly clean, room was pretty
Cons: There was no soap! Had to go downstairs and ask for it. The guy on the reception was not nice at all. In the morning, when I went for continental breakfast, mykey wouldn't open the room, when I finally got in, same guy showed up and demanded to tell my room number to make sure I'm staying there. Ummmm.... He only saw me six hours ago to check me in and give me soap 10 min later. Btw, neighborhood is skatchy, but I don't look like a homeless.
Excellent
8,5
Pros: On a family trip down to Southern California we were looking for a inexpensive motel to stay one night in. We found that in this motel. It looks a little rough on the outside but we were pleasantly surprised by how clean our room was. The room looked to be recently refurbished. The staff was friendly and helpful. The complimentary breakfast was simple, but good. If you're looking for a cheap room for a night of just passing through town, then this is perfect.
Cons: The only downside to this motel was that our neighbors were coming and going all night. Luckily my kids are sound sleepers. Our bathtub was missing a drain plug. I was hoping to give my daughter a bath. When I called the front desk the man didn't seem too worried. He said he would bring one, but never showed. Also the beds were pretty firm, but for the price it overall was good.
Excellent
8,8
Pros: Good beds.
Cons: Bath room sink did not drain, couldn't use.
Good
6,0
Pros: We were here for a wedding, we had 5 rooms in this hotel alone. Two were really nice. Two of the rooms were large. The handicap room was awesome, plenty of space for grandpa to get around. Online prices were great. Pool was warm and clean. I would stay here again, but recommended booking online to avoid dealing with the staff. Overall was a decent place compared to others that I have stayed in, in Santa Cruz.
Cons: Staff was unfriendly, the woman was better than the man however. the man kept interrupting the woman while she was helping us. When we needed an extra night on one room, they wouldn't match internet pricing for same room. When booked online, it let me add a rollaway bed to my room, but when I got there it was an additional $35 charge. One of our rooms had hair in the shower, and algae growing in it.
Excellent
8,0
Located in Westside Santa Cruz, this hotel is within a 15-minute walk of Ocean Street and Santa Cruz Beach Boardwalk. Monterey Bay is 1.3 mi (2 km) away.
Overall 6,4 Good
Based on 345 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,7
Excellent
8,0
Pros: Good tv, comfy beds, nice pressure for showers
Cons: People around the area, lots of hookers
Okay
5,4
Pros: Great location, enjoyable walking distance from the boardwalk, good value, and the service is very friendly for what I expected! Fridge and microwave in the hotel room which is nice! Overall would book again on a budget trip.
Cons: There was lots of cigarette burns in our smoking room which is expected but it made the bed more uncomfortable to sleep in. My boyfriend didn't want to use the bed blankets but I used them anyway and felt itchy all three nights! I regretted it immediately. Room wasn't cleaned after the first night unfortunately but we weren't messy. The maid was cleaning our neighbors room the 3rd day, but they happened to leave their Pepsi drink in our room! I think the maid's child left it there? They were playing in the other room while it was getting cleaned.
Excellent
8,5
Pros: Good value. Friendly desk staff Close to the beach in Santa Cruz Nice room--bed, furniture, plumbing, air conditioner all in good condition Flat screen TV and internet
Cons: No pool
Located in Westside Santa Cruz, this motel is within a 10-minute walk of Pacific Avenue and Santa Cruz Beach Boardwalk. Monterey Bay is 0.7 mi (1.2 km) away.
Overall 6,4 Good
Based on 508 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5,7
Good
6,0
Excellent
8,0
Good
7,1
Excellent
10,0
Excellent
10,0
Mediocre
3,7
Excellent
8,5
Excellent
9,1
Okay
5,0
Pros: Location location location
Cons: Hard beds
Okay
5,1
Pros: CLOSE TO WHARF AND BOARDWALK.
Cons: BATHROOM DRAINS WERE PLUGGED. THE ROOM IS OUT DATED FOR THE PRICE. MOLD IN THE BATHROOM AND THE WALLS LOOK DIRTY. THEY CHARGED A PARKING FEE OF $10. DON'T UNDERSTAND WHY YOU WOULD HAVE TO PAY A PARKING FEE WHEN YOUR A PAYING GUEST OF THE HOTEL.
Good
6,5
Pros: No breakfast served. WiFi did not work. Bed was comfortable. Room was very clean, a big plus.
Cons: More seating accommodations. One bench, mostly under the hanging clothes, was inadequate. The bed was a bit too high to offer comfortable seating (fine for sleeping - just not for sitting).
Excellent
9,4
Pros: The location was perfect, 5 minutes walk to the boardwalk. The bed was also incredibly comfortable!
Cons: The curtains were dirty and the TV didn't work but we didn't spend much time in the hotel so it didn't ruin the trip.
Okay
5,1
Pros: Walking distance to the beach
Cons: Unexpected fee parking , bathroom to small and late brake fast
Excellent
10,0
Pros: Location. Simple aesthetic. Waffles. Dog friendly (even though we don't have a dog).
Good
6,2
Pros: The first time we stayed here, we were pleasantly surprised. It looked just like a little budget motel. The room turned out to be spacious and clean with a very beachy vibe. The beds were decent too. Walking distance to the boardwalk!
Cons: On our second visit here, it was like staying at a completely different hotel. The room felt like it was made for one bed and another one was shoved in. Sheets were stained and the beds were way less comfortable. The shower was almost too small to properly wash and could have used a remodel. It looks like. $100 security deposit was taken out of my account, but that was never mentioned when I made the reservation, when I checked in, or when I was told the total amount.
Good
7,0
Pros: Located close to the pier and close to downtown.
Cons: Breakfast after 8 am.
Good
6,2
Pros: I loved the closeness to the beach boardwalk and the down town area is so close
Cons: Seemed like it was a more of a permanent residence for some guests we had to switch rooms because they were being really loud and obnoxious and there was supposed to be no smoking and they all were smoking outside our room. Seemed to be in more of a "upcoming" neighborhood. There was someone with a yappy dog that wouldn't shut up all night. You had to pay for parking per night and then there was never any parking when you got there! And best of yet the owners didn't seem to even care! i would have paid more for something better not a good deal at all.
Excellent
9,4
Pros: Somewhat friendly , we went to a concert at the catalyst and it was perfect in walking distance and to the boardwalk. Perfect if you staying for a night.
Cons: The floors were filthy, my socks were black. The parking fees and other fees added on at time of check-in that weren't mentioned at the time of booking, I was not pleased about.
Located in Westside Santa Cruz, this hotel is 0.1 mi (0.2 km) from Ocean Street and within 3 miles (5 km) of Santa Cruz Beach Boardwalk and Monterey Bay. Pacific Avenue and Town Clock are also within 10 minutes.
Overall 6,3 Good
Based on 878 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Mediocre
3,6
Mediocre
2,5
Good
7,7
Pros: Friendly staff.. Convenient Location.. Cleanliness, parking, access to waterfront and downtown
Cons: Bed was not comfortable.. Mattress was hard and sloped to center of bed.
Mediocre
3,1
Pros: Enjoyed the TV
Cons: Water on the floor of the living area and I had to clean it up as "Staff" couldn't get it right.Shower head was clogged with calcium build up. Shower curtain had large hole on shower head side allowing water on the floor and toilet when we showered. Parking lot was being sealed with hot tar so the smell permeated the area.
Mediocre
2,5
Pros: The TV lineup was okay
Cons: The towels for the shower were literally two different colors. Off white and not so off-white. There was a silver fork in the air vent of my air conditioner. Room was generally Dusty and stuffy
Good
6,5
Pros: Staff helped us out tremendously in properly accommodating our group. The hotel was convenient.
Cons: We reserved 2 rooms for 3 people, but the rooms were really for 2 people. How could 3 adults sleep in 1 king sized bed. I assumed that the reservations took that 3 people were staying per room, and I was expecting a soft bed. Luckily, the staff was able to move one of us to the only available room with a sofa bed. My wife and daughter slept in the one king bed, but I felt we shouldn't have.
Good
7,7
Pros: Location was good, staff was friendly. Comfy bed and pillows.
Cons: Parking was real tight. Mustard on the ceiling, blood or something on the back of bathroom door. Carpet really dirty. Wi-Fi really really slow
Mediocre
2,0
Cons: Room was dirty. Fridge didn't work. Woke up at 6 to the owners kid playing tee ball right outside my door, with the grandpa sitting on his chair outside our window.
Good
7,7
Pros: Location and price was perfect for us. Nice and clean.
Cons: The deodorizer smell was shockingly strong when we first got in. We aired it out and it was okay. We left for the evening and when we came back, there was a powerfully strong smell of skunky weed (marijuana). Maybe that explains the deodorizer? Or that could've been by an adjoining guest; I dunno. Breakfast wasn't available at 6:30, which is unusual for a weekday.
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