Santa Cruz car hire reviews and directory
Enterprise![agency]()
Best rated
8.7 Excellent (33 reviews)
4 locations in Santa Cruz
Enterprise
Locations in Santa Cruz
1150 N. Main Street, Suite 1a+1 831 761 2800
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
15011 Los Gatos Blvd+1 408 402 9522
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
2724 Soquel Ave Ste A+1 831 464 1900
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
919b Ocean St+1 831 426 7799
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
10.0 ExcellentAug 2 2020
Pros: Staff was ready and quick. Very easy pick up and drop off
7.6 GoodJul 28 2020
Pros: Staff was helpful, drop-off was easy.Cons: Removing additional fees where possible for student drivers given the pandemic. Inform that drop-off after hours only requires keys to be placed in drop-off box and incurs no additional fees.
9.6 ExcellentFeb 15 2020
Pros: Very happy and kind staffCons: Cleaner carpet in office, but great service
4.0 OkayJun 16 2019
Pros: Car was fine. The guy at the counter was niceCons: The computers were down and I was charged an extra day of rental even though I returned the car on time. Customer service was extremely rude over email and refused to do anything to help. Overall very terrible experience.
10.0 ExcellentJun 16 2019
Pros: Great customer service from agent at counter. Very nice rental vehicle. Easy check in and easy return.Cons: Everything was perfect
9.6 ExcellentMay 20 2019
Pros: Fast, easy pick up. Helpful staff.
9.6 ExcellentApr 2 2019
Pros: The drop-off was easy and I got upgraded to a bigger, very modern car.Cons: When I arrived there,no cars were available, even though I had booked one online (already paid for the insurance).15 minutes later someone dropped off a car and I got it, so it all worked out. But make sure cars are on-hold there when renting them out in the future!
9.6 ExcellentMar 24 2019
Pros: VERY helpful and accommodating staff.
7.2 GoodNov 25 2018
Cons: See above
10.0 ExcellentOct 9 2018
Pros: Great customer service and they quickly found options to solve any issues.
Hertz![agency]()
7.6 Good (69 reviews)
5 locations in Santa Cruz
Hertz
Locations in Santa Cruz
132 Center Street+1 831 423 0315
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
15525 Los Gatos Blvd, Suite B+1 408 402 0604
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
50 Aviation Way+1 831 722 2760
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
5500 Scotts Valley Drive+1 831 217 4162
| Monday | 08:00 - 17:00 13:00 - 17:00 |
| Tuesday | 08:00 - 17:00 13:00 - 17:00 |
| Wednesday | 08:00 - 17:00 13:00 - 17:00 |
| Thursday | 08:00 - 17:00 13:00 - 17:00 |
| Friday | 08:00 - 17:00 13:00 - 17:00 |
7000 Soquel Avenue+1 831 462 0469
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
10.0 ExcellentSep 15 2020
Pros: Staff was amazing. In and out super quick, no issues.Cons: Great rental experience- not much could have been improved.
2.0 MediocreSep 12 2020
Pros: The location didn’t exist.
10.0 ExcellentFeb 18 2020
Pros: yes and yesCons: nothing
8.0 ExcellentFeb 15 2020
Pros: Great, happy staff
4.4 OkayMay 20 2019
Pros: Pick up was quick.Cons: The drop off was terrible. Was told my drop off location had after hours drop off but it did not. Because of this, I was late for the next plan on my tight schedule.
3.6 MediocreApr 1 2019
Cons: Person at hertz was impolite. Very poor customer service, and overcharged on insurance.
8.0 ExcellentNov 12 2018
Pros: I only dropped the car off. The site was clean and the drop off was quick and easy.
7.6 GoodNov 5 2018
Pros: Ease and speed of getting the car and returning it. no hassle there.Cons: Not worth the value. Turo and similar apps are renting cars without all the fees. The same car I can get for $40 daily. I don't care who gets my business but I'm shopping for the best price and value. This was too expensive for what it was.
10.0 ExcellentOct 30 2018
Hertz Santa CruzPros: Pleased with the Nissan Sentra ride and feel and felt it was a good value. No trouble at check in or check out. Trouble free
2.0 MediocreOct 10 2018
Cons: It said pick up 12, they closed at 12. They left early didn’t pick up the phone and I didn’t get my car.
Avis![agency]()
8.3 Excellent (15 reviews)
1 location in Santa Cruz
Avis
Locations in Santa Cruz
630 Ocean Street+1 831 423 1244
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 08:00 - 17:00 |
10.0 ExcellentAug 22 2020
Pros: Staff were friendly and there was no wait!Cons: No one walked me to the car or asked if I had questions about it.
2.0 MediocreJun 2 2020
Pros: NothingCons: Shop was closed
8.0 ExcellentApr 18 2017
Pros: Friendly staff - Easy process
10.0 ExcellentOct 24 2016
Pros: Easy to use and hassle free
8.0 ExcellentAug 10 2016
Pros: Convenient location. Location was closed so just quickly dropped off the car, didn't interact with anyone so I don't have much to say or judge.
7.2 GoodApr 12 2016
Pros: Small but workable.Cons: The facility was cramped both inside and outside, and from the direction I approached, difficult to see as it was behind a much larger building and sign. I had to back up and maneuver to enter the very small driveway entrance. There was room to park the car once I entered, however. Not sure where to add that I felt the dropoff fee was excessive -- thus the lower rating on value for money.
117 travellers who hired a car in Santa Cruz gave the car agency they used an average rating of 8,0
Car hire locations in or near Santa Cruz
When to book a car hire in Santa Cruz
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Santa Cruz
- Book your car hire in Santa Cruz at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Santa Cruz
Based on ratings and reviews from real users on KAYAK, the best car hire company in Santa Cruz is Hertz (7,4, 54 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.