Book Hertz hire cars in Santa Cruz

Santa Cruz, CA, United States
Sep 28 — Oct 5
Santa Cruz, CA, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Santa Cruz

Overall rating6.3 GoodBased on 27 reviews
Cleanliness
6.9
Comfort
6.8
Overall
5.8
Pick-up/Drop-off
5.9
Value for money
6.4

Recent reviews

Traveller rating
3
0
3
3
0
Find reviews that mention:
2.0
Pros:The location didn’t exist.Reviewed Sep 12 2020
review fromkayak
4.0
Pros:The two ladies who checked me in were a delight to deal with. Very professional and personable as they went through all the paperwork and what not.Cons:My pre-paid 1pm reservation was for a Mid-size Car, and when I got there at 1:30pm they had rented my car and had no Midsize cars left, so I was stuck with an economy car that felt like I was driving a go-kart on steroids or tin can on wheels. That was total BS!! Also, they closed the location close to my house, but it is still listed on their website, Yahoo, Waze, Google, etcetera, so when I drove over there to swap cars, there was a sign on the keys drop box saying to drop off cars across town, at the location where I picked up the car. Again, total BS!! Then when I returned the car they ran my credit card before talking to me at all, and I wanted to use my debit car. When I asked to cancel the charge and put it on my debit card, she said it was too late, she couldn't do that. Third strike of total BS. Even if it costs more and is farther away, I will never again rent a car for Hertz!!Reviewed Mar 10 2021
review fromkayak
8.0
Pros:Simple, limited-contact pick up and drop off.Cons:When I returned the car two days early, the staff at Hertz were unable to do a refund for those extra days. This isn't a criticism of Hertz -- just know that when you book through Kayak, they don't have as much flexibility for extending or shortening a rental. Note that this Hertz location does not do after-hours drop-off. You must return the car before closing time.Reviewed Apr 10 2021
review fromkayak
4.0
Pros:I did get a car.Cons:The facility charged me extra. Even though I showed them my prepaid receipt. They said they could not give me a car without the additional charges. The manager's name is Rick.Reviewed Jun 8 2021
review fromkayak
8.8
Pros:Car was comfy nice and clean, drove nice and the people working were greatCons:The first car I got something was wring with it, but they upgraded me and the other car was better for sure.Reviewed Mar 20 2018
review fromkayak
3.6
Cons:Person at hertz was impolite. Very poor customer service, and overcharged on insurance.Reviewed Apr 1 2019
review fromkayak
10.0
A good experiencePros:The office personnel were pleasant, the car was clean, and everything was satisfactory. There was some uncertainty about the amount of the bill, which had been prepaidCons:The clerk was newly hired and was thus not as efficient as she will be after she has more experience. She was pleasant and followed her suervisor's directions. It was not a bad experience.Reviewed Apr 8 2017
review fromkayak
2.0
Cons:It said pick up 12, they closed at 12. They left early didn’t pick up the phone and I didn’t get my car.Reviewed Oct 10 2018
review fromkayak
2.0
Cons:I arrived at 12:04 and they were closed. There was a lot of traffic and I called 15 min before noon to let them know I was on my way and they did not pick up. I got automated message indicating to call back during business hours. When I arrived, they had to still be in the building and I knocked but no one opened the door. I have not been contacted by them. I have rented from the Hertz in Soquel and have not had any issues there.Reviewed Aug 1 2016
review fromkayak
2.8
they did not honor the reservation because of an integration problem withyoursearchPros:nothing, they left me stranded. I had to go elsewhere because they where closed when I arrived for my reservation. there where people inside. they just looked at me thorough the window and made no move to help. they don't care I guess.Cons:your computer made a reservation at a closed store, not impressed.Reviewed Jun 22 2017
review fromkayak
4.4
No cars availablePros:NothinggCons:There were no cars available!Reviewed Aug 3 2018
review fromkayak
4.8
kept my deposit and don't return my callsPros:the car itself was fineCons:the service is horrible, they do nothing for youReviewed Apr 18 2018
review fromkayak

Where can I find Hertz hire cars in Santa Cruz?

132 Center Street, Hertz car hires

Address

132 Center Street

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 831 423 0315

Address

7000 Soquel Avenue

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00

Phone

+1 831 462 0469

Good to know

Most popular location

132 Center Street

Most popular car type

Full-size

FAQs about hiring a car from Hertz in Santa Cruz

  • Full-size (Chevrolet Malibu or similar) is the most frequently booked car hire type from Hertz in Santa Cruz.

  • Hertz has 2 car hire locations in Santa Cruz. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes