Book Enterprise hire cars in Santa Cruz

Santa Cruz, CA, United States
Oct 3 — Oct 10
Santa Cruz, CA, United States
Sun 3/10
Noon
Sun 10/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Santa Cruz

Overall rating7.7 GoodBased on 18 reviews
Cleanliness
8.1
Comfort
8.2
Overall
7.6
Pick-up/Drop-off
7.3
Value for money
7.2

Recent reviews

Traveller rating
5
2
1
1
0
Find reviews that mention:
7.6
Pros:Staff was helpful, drop-off was easy.Cons:Removing additional fees where possible for student drivers given the pandemic. Inform that drop-off after hours only requires keys to be placed in drop-off box and incurs no additional fees.Reviewed Jul 28 2020
review fromkayak
3.6
Cons:I showed up an hour later than my reservation to find that they'd given my car away - without trying to contact me first. The best they could do was get me a car in San Jose which then cost MORE because of all the airport taxes. The Enterprise lady in Santa Cruz was rude, unhelpful, and unapologetic. At least the folks at the airport were friendly and accommodating. Not only that, but I had to drop the car back at the airport and spend the afternoon taking 3 buses back to Santa Cruz. Otherwise they would have charged me $100 for a different dropoff. Sooo unhappy with the whole experience!Reviewed Oct 13 2015
review fromkayak
10.0
Pros:Staff was ready and quick. Very easy pick up and drop offReviewed Aug 2 2020
review fromkayak
9.6
Pros:The drop-off was easy and I got upgraded to a bigger, very modern car.Cons:When I arrived there,no cars were available, even though I had booked one online (already paid for the insurance).15 minutes later someone dropped off a car and I got it, so it all worked out. But make sure cars are on-hold there when renting them out in the future!Reviewed Apr 2 2019
review fromkayak
10.0
As advertisedPros:All staff were professional and on and the same page. I had interaction with 6 employees in the coarse of securing a car and returning it. They all appeared to enjoy their work, answered my questions courteously, thoughtfully and knowledgeably. Enterprise company policy is pretty straight forward with more consideration for their customers than all the other national rental agencies I have dealt with. I found Enterprise to be "As Advertised" Refreshing!Cons:Limited hours on the weekend were more than made up for by the fact that I could change my contract without penalties.Reviewed Mar 6 2017
review fromkayak
10.0
Good dealPros:The guys there were great. Fantastic experience.Reviewed Oct 10 2017
review fromkayak
7.2
Cons:See aboveReviewed Nov 25 2018
review fromkayak
10.0
Great car, super Staff!Pros:Got a great car, plus the sales girl at the Santa Cruz, Ca office was helpful to the point of letting us pick the car and color! (We wanted white as traveling to Mojave Desert as part of our trip.) The Nissan Altima was nearly new and averaged almost 30 mpg for the trip that ended at the Phoenix airport. Thanks again to helpful staff on both ends of the trip!Cons:Liked everything..!Reviewed Jul 3 2016
review fromkayak
9.6
Pros:Very happy and kind staffCons:Cleaner carpet in office, but great serviceReviewed Feb 15 2020
review fromkayak
4.0
Pros:Car was fine. The guy at the counter was niceCons:The computers were down and I was charged an extra day of rental even though I returned the car on time. Customer service was extremely rude over email and refused to do anything to help. Overall very terrible experience.Reviewed Jun 16 2019
review fromkayak
9.6
Pros:Fast, easy pick up. Helpful staff.Reviewed May 20 2019
review fromkayak
10.0
Pros:The had phenomenal customer service and I will definitely rent a car through Enterprise again.Reviewed Dec 5 2017
review fromkayak

Where can I find Enterprise hire cars in Santa Cruz?

919b Ocean St, Enterprise car hires

Address

919b Ocean St

Hours

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
Sunday00:00 - 00:00

Phone

+1 831 426 7799

Address

2724 Soquel Ave Ste A

Hours

Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 831 464 1900

Good to know

Most popular location

919b Ocean St

Most popular car type

Supplier choice

Top tips for hiring a car from Enterprise in Santa Cruz

  • Supplier choice car hires from Enterprise in Santa Cruz are around 33% cheaper than other car types, on average

FAQs about hiring a car from Enterprise in Santa Cruz

  • Supplier choice (Class Special Car or similar) is the most frequently booked car hire type from Enterprise in Santa Cruz.

  • Enterprise has 2 car hire locations in Santa Cruz. Take a look at our Enterprise hire location map to find the best car hires near you.

  • Yes

  • Yes