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One location in Monterey Regional Airport
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Reviews
10,0 Wonderful
Aug 2019
Pros:
Everything was excellent, from booking the car online to the locations and staff, the vehicle too.Cons:
Can’t think of anything.10,0 Wonderful
Aug 2019
Cons:
Nothing. Time spent getting my vehicle, and returning my vehicle, was much less than any other rental car company. I will be choosing Alamo for my rental car needs.10,0 Wonderful
Jan 2019
Pros:
Estoy muy contento con su atención al alquilar el carro2,0 Poor
Dec 2019
Cons:
They rented out my car before I arrived. I never got a car.10,0 Wonderful
Feb 2017
Pros:
Able to reserve the all-wheel drive, large-size SUV the day before I needed it and at a very good rate on kayak.com, far less than I expect to pay (40% less than several direct car rental websites). Vehicle was in excellent condition with only 8,000 miles on it. Ran beautifully from Monterey to Tahoe and back through some pretty rough storm conditions. Easy pick-up and return at the Monterey Regional Airport.Cons:
There was nothing I didn't like about the rental car or the company, or the process of getting it online through kayak.com.10,0 Wonderful
Feb 2017
Pros:
Great price, great car, great experience.Cons:
Nothing, all good!One location in Monterey Regional Airport
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8,0 Very Good
Oct 2022
10,0 Wonderful
May 2021
Pros:
The person at the counter was super friendly, getting the car was easy.Cons:
The car smelled like cigarettes.10,0 Wonderful
May 2021
Pros:
I went through Kayak and ended with Priceline I wanted to change my itinerary and called Priceline who asked me to call Kayak that has no phone connection.Cons:
Book directly through Budget10,0 Wonderful
May 2021
Pros:
Easy process and great staff6,0 Okay
Apr 2021
Pros:
No, I tried to call their office various times the day before, and they put me on hold for a long time twice, then just hung up the 3rd try. After that it just went to corporate.Cons:
The young man I encountered upon arrival was very brusque. Whipped thru the paperwork, and when I asked to confirm the quoted price, he said a price of $40 more. I asked why and he said it was because I was picking it up early (less than an hour difference, the flight was a bit early). He re-did it all to reflect the price I was quoted. Never had anything like that happen before.2,0 Poor
Mar 2021
Pros:
Nothing! Didn’t even rent the vehicle!Cons:
No where in the rental agreement did it say there would be a rental car deposit?!! Therefore I was not prepared with a credit card that could hold that amount of money!! Very disappointed!!One location in Monterey Regional Airport
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10,0 Wonderful
May 2021
Pros:
Yes2,0 Poor
Dec 2020
Cons:
Rental was for 08:00 am, but the car was not ready until 09:00. Was told they do not have the staff and he could not tell me when the car would be ready. Once the car was delivered, still had trash in the back from prior rental.8,0 Very Good
Oct 2020
Pros:
The staff was great, the service was excellent - easy pick up and drop-off (and the woman staffing the desk remembered me three days later!). I found the entire experience to be easy and understandable (where to go, what to do, etc.) from beginning to end.Cons:
The car wasn't all that great. It was safe, it was functional, and it was most definitely clean. However, I would have preferred something a little more comfortable and modern, even at my small-car/low-level need.9,2 Wonderful
Sep 2020
Pros:
easy pick-up and drop-offCons:
cost was a bit high for the duration and distance I drove10,0 Wonderful
Aug 2020
Pros:
Yes very friendly and helpful.8,8 Very Good
Jul 2019
Pros:
The staff was very friendly and helpful.Cons:
I would truly appreciate if I could drop the car at my address within 5 miles of Monterey Airport.One location in Monterey Regional Airport
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4,0 Mediocre
Sep 2019
Pros:
Kayak10,0 Wonderful
Oct 2017
Cons:
MRY is a great office5,2 Fair
Oct 2016
Cons:
Rude front desk rep. But to be fair, she was your typical college student with an "whatever" attitude.10,0 Wonderful
Jul 2022
10,0 Wonderful
Jun 2021
Pros:
It was the fastest, easiest checkin at the counter I've ever experienced.2 locations in Monterey Regional Airport
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3,6 Poor
Aug 2019
Pros:
I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.2,0 Poor
Jul 2019
Pros:
When I called Enterprise no car was available and I was put on waiting list. I live in a tourist area and you might have thought a car was avail. but on busy weekend that wasn't so. Very disappointing! Rent from them frequently by directly phoning no problem. Won't bother using Kayak in future.Cons:
That you actually check to see if car avail. by phone or other than electronic.9,2 Wonderful
Mar 2019
Cons:
Arrange to be picked up at house to get car.7,2 Good
Nov 2018
Cons:
No information on where to drop off the ergo2,0 Poor
Sep 2018
Pros:
NACons:
When I arrived to pickup the car, they just told me “there is no convertible car” They didn’t inform me prior by calling or email They ruined the wedding anniversary surprise9,6 Wonderful
Feb 2017
Pros:
Friendly, easy and clean!One location in Monterey Regional Airport
One location in Monterey Regional Airport
One location in Monterey Regional Airport
One location in Monterey Regional Airport
Most popular car type | Mini |
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