Rotorua hotels near Rotorua Arts Village

Pros: I absolutely love this place!! Very clean, and well worth what we paid for. Would definitely come here again but for more than one night. The heated pools were amazing. Great staff (paul) very friendly. Place has nice feel to it

Pros: Love the luxury room it’s was so tidy and clean!

Cons: The beds were too hard for me to sleep on.

Pros: The room and the bathroom were big, comfortable, warm, modern and clean. Shower and SPA were excellent (for those that like their shower with good pressure, like me). The staff was very friendly and helpful.

Cons: I don't have any negative comments about the bedroom/resort per se - but it is a big miss not having the famous complimentary hotel breakfast in the morning, especially considering it is a 5-star resort.

Pros: Spa

Cons: Bed was to soft

Pros: The room was spacious with large tvs in all rooms and nice furniture. The bathroom had a huge spa as well

Pros: The pool was fantastic for my children and loved that it was open at night. They also loved the mini golf.

Cons: Wifi accessibility through a browser meant that I could not log onto my corporate laptop

Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.

Pros: The room was excellent. Clean and had a modern! In a great location, close to the mall and supermarkets. Has everything you need for the whole family (park, pool, bbq area). Staff are lovely and call you to make sure you're okay on arrival day.

Cons: The parking would be difficult with a big car. That's it

Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.

Cons: Check-in closes at nine, eight on weekends. They had mentioned this in their reservation, but we did not notice as it was part of a lot of standard text that we didn't really read. Fortunately, we got there just as the manager was leaving. Also, the windows didn't have insect screens. If we kept them shut, the room was a bit hot and stuffy despite the fans (no AC), and if we kept them open, we got bit by some sand flies. The internet was weak and kept dropping.

Pros: pool, play-ground for the kids, location

Pros: great value

Cons: we were close to road but wasn't too noise

Pros: The motel is located very close to the town centre. It was very quiet during the night. People (staff and guests) were very friendly. Kids facilities (play ground, tramp) are well suited for smaller kids. Rooms were warm and tidy. Kitchen facilities in the room are sufficient for small meals (kettle, toaster, small stove). The private pool at the back is great. Even though we didn't use it this time, I love it that there is bike storage available.

Cons: The fourth bed was actually the couch in the main lounge. The regulator on the heater didn't work. It was either off or fully on. Building maintenance directly outside our unit started quite early in the morning. Unfortunately the outside pool was closed due to Covid-19.

Cons: Great place to stay, very clean, lovely helpful staff, recommended to all

Pros: The room had everything we needed. Very clean and comfortable and the spa was awesome.

Cons: The motel were cantering for some homeless families who were noisy with children running around unsupervised.

Pros: Everything but the shower

Cons: Hot water in shower hard to regulate

Pros: Staff fantastic and obliging

Cons: Parking especially with a large van was impossible but motel made arrangements for me to park elsewhere which was awesome

Pros: Location to all sites we wanted to visit

Cons: Nothing- bit dated

Pros: The unit was spacious. The rooms and bathroom were nice and clean. Air conditioning was great to have.

Cons: Bathroom was a bit old fashioned but did have plenty of room. A seperate room for the toilet would be nice.

Pros: Everything elseGood value

Cons: Could do with a new sofa, very uncomfortable to sit on you sunk in to it. It was a sofa bed l think could do with an upgrade. Apart from that it was excellent.

Pros: It was a good place

Pros: Configuration good for 2 couples. The back unit was quiet.

Cons: Nice unit but there are cobwebs high, the cups are scratched and stained. Parking tight with a lot of big vehicles but not impossible. Otherwise a good place.

Pros: The location is very good , the staff is friendly and the price is a little bit cheaper than other motels in this location.

Cons: I booked a studio apartment for 4 nights. I was upset when I found that the room given to me had no windows , only the entrance glass door facing the busy main road, and on the door there was a notice issued by the NZ police reminding all visitors to lock all windows and doors for security. The photos of the room I booked in the booking.com were different from the actual room I was given. I requested for a change or upgrade but the host said it was all full for the week. Later that day I met the guests staying next door to me and they told me their room, same price and same type, had windows beside the bed , the kitchen and the toilet.They would check out after 2 nights! I negotiated with the host and was then allowed to change to the room with windows for the third and fourth nights. Actually they have two types of this studio apartment, one with windows and the other one without. I think they should honestly state clearly on the website or put separate sets of photos on the selection box for us to choose!

Pros: Professional and courteous staff. Could walk to various restaurants. Room a very nice size, clean and quiet even though right on a busy street. Slept great. Would stay again.

Cons: nothing, it was all just fine

Pros: It is a nice 2 level apartment, basic but it has everything you need. The kitchen is equipped and it has a new smart-tv and a heat pump

Cons: The parkings are a bit tight, I had the backup out of the parking as my car was too big to turn around. This was not a problem for me but others might have to park at the road and walk down.

Pros: It was a great stay with clean spacious rooms. The separate spa bath was excellent and came with bubble bath which was a nice touch. I would recommend coming here and I will be coming here again as my preferred place to stay in Rotavegas.

Cons: There was nothing not to like!

Pros: The spa bath

Pros: the spa and the size of the room!

Pros: Nice awesome

Cons: Rain

Pros: Everything...relaxation for sure..the spa was awesome...

Cons: I liked it all...

Pros: Location.

Cons: I spend half my time traveling and have been to well over 60 countries. I’ve stayed in a wide range of accommodations, from hostels to 5 star hotels. Hands down, Tuscany Villas Motor Inn is bottom 5% in terms of customer experience/satisfaction by any measure across the range of accommodation types: My nephew was visiting from the US. Along with my son, the 3 of us went on a road trip from Auckland to Rotorua. I had booked the 7pm tour of Tamaki Maori Village(awesome) which ended at 10pm. We arrived at Tuscany Villas at around 10:30pm looking forward to a good night’s sleep after a long day. I called the number displayed on the front door which instructed guests arriving after hours to call reception. After a tense conversation, the receptionist reluctantly agreed to let us check into a room that I had already paid for. She said that someone would be there in about 10 minutes. After waiting in the car for about 15 minutes, I called her again. It turns out she was on premise the whole time! I was already irate that she made us wait in the car(it was cold) for 15 minutes when she was there all along. The receptionist finally showed up and appeared to be under the influence of a substance, whether alcohol and/or otherwise. Not quite the modicum of professionalism, this person slurred her words, couldn’t seem to grasp why I was upset, appeared physically off balanced and mentally confused. Despite her compromised state, she still managed to be rude and abrasive. The cleaning staff was rude. They pressured us to leave our room so they could clean even though we were booked in for that evening. Further, on the morning of checkout my nephew was unwell so I requested a late checkout for 1 additional hour to which the manager/owner replied with a curt “no”. I am a seasoned traveler who has visited much of the world. I’ve never been treated this way by a supposed 4-star rated establishment(bookings.com) Shame on the manager/owner of this establishment. I strongly recommend visitors to avoid Tuscan Villas at all cost. They will profoundly regret it! I hope the manager/owner makes systemic changes to Tuscan Villas’ operation.