Rotorua hotels near Rotorua Hospital

Pros: great location

Cons: room was small

Pros: Great location for hot water beach and cathedral cove. Nice apartment style room. Fantastic service from the owners.

Pros: On arrival we were greeted with such a lovely lady (sorry cant recall her name) so incredibly helpful with tips for sights around the area. Our town house was amazing, beautifully decorated with separate lounge, indoor/outdoor dining and an awesome spa! There are 2 separate toilets, an amazing shower with great water pressure. Also a washing machine and clothes line. The kitchen had a full size fridge and even a dishwasher! It also had everything you need to cook a meal. Private parking was great. Loved staying here, definitely worth it, close to everything with all the comforts of home plus more!

Cons: Everything was perfect

Pros: We had asked for a two-bedroom unit but got a large three bedroom apartment with a private hot tub and well equipped kitchen. The staff checked on us to see if we needed anything. Unlimited free wifi, which is not always the case in NZ.

Cons: Check-in closes at nine, eight on weekends. They had mentioned this in their reservation, but we did not notice as it was part of a lot of standard text that we didn't really read. Fortunately, we got there just as the manager was leaving. Also, the windows didn't have insect screens. If we kept them shut, the room was a bit hot and stuffy despite the fans (no AC), and if we kept them open, we got bit by some sand flies. The internet was weak and kept dropping.

Pros: Lication, spa, pool and staff.

Cons: Too much noise after 11pm up stairs.

Pros: Comfortable, friendly owners and staff, short stroll from the beach, cafe and shops

Pros: Close to town and all the shops

Cons: There was no air con , and pool was hot so room was really hot and stuffy and only had a 1 fan in the lounge and rooms were soo hot it was very hard to sleep and kids found the pool tooo warm they couldnt cool down and had to have cold shower !! Other than that it was great !! We did have 27 to 30 degree days though!!

Pros: Excellent location, safe for kids to play and enjoy the heated pool and playground.

Pros: Excellent location, fantastic outdoor heated pool, lovely room with hot tub, amazing playground.

Cons: Room was exceptionally small.

Pros: Great location. Excellant staff.

Cons: Parking is a problem. No AC. Bed very soft.

Pros: Breakfast and dinner were both excellent

Cons: The rooms were not up to standard for what we paid. There were patches on ceiling and walls, the bedroom door did not shut because of bed taking up too much room. The shower was extremely poor, children had freezing cold showers and could not use the handle of the water temperature because it was so hard to use. You had to use brute force for all actions to get it on, turn it and then eventually turn it off. Dripped continuously at one point. These were going to be reported to a staff member, however, this particular staff member was not interested. The only staff member to not be more than accomodating.

Pros: They upgraded us to Honeymoon Suite

Cons: Access to wifi/ internet was an issue in the room

Pros: Staff were friendly and very helpful Made my arriving late much less stressful.

Pros: The room was well presented and the staff, especially the cleaning staff were lovely

Cons: No cold pool and no air con in the sitting room. It was a very hot week.

Pros: The rooms were clean and well equipped

Cons: Not what we expected for the price point. Now we know there are much better options in Rotorua. The staff were not helpful with trying to get parking and they mixed up our payments. The wifi doesn’t work

Pros: This hotel was better than I expected. The staff are friendly and go out of their way to make you feel welcome. We didn't get to stay in the Victorian building but our room was still great with many extras to make the stay comfortable....the beds were the best I think I have experienced in any hotel!

Cons: It was all very good.

Pros: Close to everything in Rotoura and a really cool, older building.

Cons: We were in a larger suite and there was a lot of noise from the parking lot outside. The windows are very thin. The bathroom was also meh...otherwise everything was lovely.

Pros: Historic look to property yet facility had been updated with modern conveniences. Bathrooms were very modern looking while keeping the historic charm in the bedrooms. Staff was exceptionally helpful.

Cons: Nothing

Pros: Comfy bed nice spa bath. Nice and quite

Pros: Spa was great.

Pros: Cleaner than others we've stayed in & liked the complimentary shower lotions

Cons: Spa bath was a bit shotty but worked well

Pros: On arrival wonderful greeting at reception, large unit clean cozy for our family of 4 nice short walk to town centre. A small kitchnette with fridge microwave and tea/ coffee making facilities was appreciated and free wifi always a winner

Cons: N/A

Pros: I will only stay here now when visiting Rotorua. Clean. Quiet, modern and safe area. Excellent facilities.

Pros: Propert was practically empty when we were there but staff were very helpful. No cooking facilities but a spa bath in the actual bedroom if that’s your thing. Nicely located 15 mins from the centre of Rotorua so nice walk after dinner. Local to Te Puia and within walking distance to this attraction

Cons: There is no where to sit out when the sun shines at the room. There was an area that you could sit at near the entrance gate but we didn’t like it

Pros: The location.

Cons: Everything else: The receptionist reluctantly allowed us to check in after hours. We called the number displayed on the front door which instructed guests arriving after hours to call reception. The receptionist reluctantly agreed to let us check into a room that we already paid for. It was about 10:30pm. She said that someone would be there in about 10 minutes. After waiting in the car for about 15 minutes, I called her again. It turns out she was on premise the whole time. I was already irate that she made us wait in the car(it was cold) for 15 minutes when she was on premise all along. Then she appeared on some kind of substance whether it was alcohol or otherwise. She was definitely not the modicum of professionalism. This person was slurring her words, couldn’t seemed to grasp why I was upset and appeared physically off balanced and confused. Despite her compromised state, she still managed to be rude and abrasive. In addition, the cleaning staff was rude. They pressured us to leave our room so they can clean even though we were booked in for that evening. I am a seasoned travel who has visited over 60 countries. I have never been treated this way by a supposed 4 star rated establishment. Shame on the manager/owner of this establishment. I highly recommend visitors to Rotorua to avoid Tuscan Villas like the plague.

Pros: The staff were friendly and very helpful. The room was awesome.

Pros: Location was fine: along with all the other hotels of Rotorua. Sadly not many restaurants in walking distance.

Cons: We got given the wrong code to retrieve our key as we got in late and also wrong directions to our room then our key opened someone else’s room which we felt very disturbed by

Pros: Location.

Cons: I spend half my time traveling and have been to well over 60 countries. I’ve stayed in a wide range of accommodations, from hostels to 5 star hotels. Hands down, Tuscany Villas Motor Inn is bottom 5% in terms of customer experience/satisfaction by any measure across the range of accommodation types: My nephew was visiting from the US. Along with my son, the 3 of us went on a road trip from Auckland to Rotorua. I had booked the 7pm tour of Tamaki Maori Village(awesome) which ended at 10pm. We arrived at Tuscany Villas at around 10:30pm looking forward to a good night’s sleep after a long day. I called the number displayed on the front door which instructed guests arriving after hours to call reception. After a tense conversation, the receptionist reluctantly agreed to let us check into a room that I had already paid for. She said that someone would be there in about 10 minutes. After waiting in the car for about 15 minutes, I called her again. It turns out she was on premise the whole time! I was already irate that she made us wait in the car(it was cold) for 15 minutes when she was there all along. The receptionist finally showed up and appeared to be under the influence of a substance, whether alcohol and/or otherwise. Not quite the modicum of professionalism, this person slurred her words, couldn’t seem to grasp why I was upset, appeared physically off balanced and mentally confused. Despite her compromised state, she still managed to be rude and abrasive. The cleaning staff was rude. They pressured us to leave our room so they could clean even though we were booked in for that evening. Further, on the morning of checkout my nephew was unwell so I requested a late checkout for 1 additional hour to which the manager/owner replied with a curt “no”. I am a seasoned traveler who has visited much of the world. I’ve never been treated this way by a supposed 4-star rated establishment(bookings.com) Shame on the manager/owner of this establishment. I strongly recommend visitors to avoid Tuscan Villas at all cost. They will profoundly regret it! I hope the manager/owner makes systemic changes to Tuscan Villas’ operation.

Pros: Friendliness of staff and location.

Cons: Everything was fine

Pros: Clean and comfortable

Pros: Good location downtown, close to waterfront. My "lake view" room was dated, with some cracks in the doorframe and aging furniture. However, was clean and overall adequately comfortable. "Lake view" from 2nd floor simply means a view of the spa across the street, which is actually on the lake - we had no real lake view and actually paid extra for the "view". Would need a higher floor for the view. Room was not worth the price. I would recommend staying away from this hotel. 3 stars at best.

Cons: See above.

Pros: Great location, not far from town, nice walks round about. Had a suite with included club. The club was great. Nice relaxed atmosphere, nice food and drink for free, waitress not friendly - more like efficient, but didn't detract from the atmosphere.

Cons: Breakfast wasn't great. We booked with included full breakfast but had to complain to get it. The serving staff were rushed off their feet, no smiles, had to keep asking for coffee (why not have self serve coffee), no croissants, quite limited in range of food. Not worth the money. I was disappointed as I love a varied buffet breakfast. We'd be looking to another hotel if you like to get up to a nice full breakfast.

Pros: Bed very comfortable, Also easy access in walking distance to centre of town.

Cons: The bathroom very dated .

Pros: The hotel is very well located, the Spa with the fantastic thermal water are in the near for example . The beds are very comfortable and the Spa area is also ok ! The bed was very comfortable and beautiful view to the lake ! The wonderful polinesian Spa with fantastic thermal pools is just few steps away ! The Enviroment is beutiful , not far from the museum Park !

Cons: The staff is ok but nothing special . The hotel is crowded with many asian tourists . Some of the elevators dont really work .The elevators button dont have good descriptions to the pool and lobby area, so you dont now which floor they are to find :) Unfortunately The hotel is definitely very outdated ! For a cooked breakfast you need to pay NZD 7 extra otherweise you get only cold breakfast . I have never experienced this trange rule anywhere before ! Next time we will book an unfortunately another hotel in this area !

Pros: Good location.