Flic en Flac hotels

Pros: -Villa design is very nice and elegant - all the staff are kind and eager to help - the weather and environment was unbelievable especially when u watch sunset view - overall Mauritius people are very friendly and kind

Cons: - I was planning my anniversary and found out there is only one package ( called honey moon package) , if there is variety of choices will be perfect - maybe if they could add more bushes in front of the private pool to give it more privacy. ( hotel staff are always walking by in the area between villas , honestly I never seen any one look at my place but it is visible) - when I arrived at the hotel the front desk women kept asking me about my honeymoon package in front of my wife , were it was supposed to be surprise

Pros: I really like the location, food, stuff, and the activities Room and villa super clean and very comfortable Has a good size pool

Cons: The hardware very noisy and the main entrance for the villa was shared with another villa and was noisy too. So every one used the other entrance. If the pool was heated, It will be really good but the pool was cold and we couldn’t use it.

Pros: Every thing is perfect.

Cons: Less opition for breakfast.

Pros: Very friendly staff Welcoming and go out of their way to help The taxi service was great

Cons: The buggy carts took a while to come to the villa when you asked for them. The villa private pool was not heated which meant you could not swim from may to october because the weather is cold but the main pool was heated

Pros: Ething

Cons: All good

Pros: Location Dealing of staff with my family The staff received me and my family with warm welcome They respond well and brought all our request from them in easy way

Cons: -

Pros: Facility

Cons: Food

Pros: The staff are very nice

Cons: -The room surface inter the villa without permission -the food is expensive.

Pros: Very quite .. privacy and very fast response

Cons: Nothing

Cons: The electricity was interrupted many times throughout the night where all appliances get restarted and give peeping sound which is very annoying to wake up to. The other issue faced was that all the water in the villa was super hot. we talked to the management, however, it took them more than a day to fix the issue and bring plumber team. Not worth the money you spend and they are plenty of real 5-start hotel in the area. management was very poor in reacting to these issues and ruined part of our vacation!!

Pros: La Pirogue is perfect choice for its location especially during winter season of Mauritius. It is an integrated and nature-friendly hotel. The staff is friendly

Cons: Information about daily hotel activities are not well communicated; announced list of activities does not reflect the whole list of planned activities.

Pros: Everything. Perfect stay for us in one of the cosy newly renovated bungalows.

Cons: Prices of optional meals were very expensive, but quality was generally good.

Pros: Garden ...

Cons: No service !!! You ask for coffe water come , you asked for water wine come :) ... who is working in this hotel act like they do it by force !!! They try to be friendly but not , you can feel and see in their face . Stuff not happy to work here and effects to their jop :((( sorry but the truth is this ... everthing great but if stuff not happy ,holiday become torture ( service 3 person ( if you can catch them ) ,cleaning table same 3 ,serving 4 ppl to 500 or more client ) ... Food :///// ... go and eat in the street much better at least ppl smile you ...!!! Terrible kitchen or they try to send you to alacarte for extra money ;) ...

Pros: The hotel is beautifully located. The beach is perfect and the pool amazing. You can also use the facilities on nearby Sugar Beach Hotel. The food offered by all hotel restaurants is very good. It has all the vertues to become heaven on earth but ... you have to wait for everything forever. Pizza at lunch bar - one hour. Hot chocolate for our daughter - on breakfast and dinners - at least half an hour after many friendly reminders. Milk shake at the beach - exactly 51 minutes. Car to pick up our luggage on departure day - over one hour. We decided not to wait anymore and took our suitcases with us... All in all it was not bad, but for the money we paid you would expect better service. If you consider la pirogue or sugar beach- go with sugar beach hotel. The facilities are equally fine. The service probably the same. So with sugar beach being almost half proce of la pirogue - probably you will be less frustrated with getting what you paid for. La pirogue is not good value for money

Cons: Service. Waiting forever for food and drinks

Pros: It was a dream vacation experience Cldnt ask for more

Cons: Location, landscape, cleanliness, welcoming staff The Beaty of the place

Pros: Beach is good. Sunsent is amazing.

Cons: Dinner is not satisfied. Room has a access from the room next door , that is a weird.

Pros: - Friendly and accommodating staff - Night time entertainment (especially the sega and bonfire on the beach the night we arrived) - Quality and abundance of choice for breakfast and dinner - Authentic Mauritian food served at breakfast, lunch and dinner - Gorgeous grounds - Breathtaking sunsets

Cons: - Expensive taxi fares when taking a taxi from the hotel - Coral on the beach

Pros: Garden is very beatifull. beach looks great

Cons: Service and hygiene is !! bcs yhey do what they want not what you need or what you want ,than become caos or terrible result ! ıf you think everyday they change or wash the glass which is in your room or in the main restourant ?nope !just wash under water with hand in second !!?? yes all them true ,they are smiling ,its ok but it doesnt meaning that they do what it suppose to be ,no !!! Also check everthing in check out ,they can write what you didnt eat or didnt drink !!!its possible and extras are very expensive so be carefull !!( yes it happen to us so writing here) ... make your expectation low , be smart and join the nature and your holiday ...

Pros: Our room was a bit "vintage" but they were renovating a lot so we believe soon every room will be well refurbished. The resort is very nice and the beach is awesome to chill and enjoy a cocktail watching the sunset.

Pros: Resort and Tides and Citronella

Cons: Buffets could be better displayed and breakfast chefs and other chefs making the omlettes and pancakes these staff were a bit grumpy and unhelpfull!

Pros: Breakfasts and Dinners were superb! Ambiance of the total area stunning! Loved the beach and the loungers.

Cons: Everything was perfect

Pros: Loved the location, cleanliness of the beach and rooms, kids’ club, free water sport activities

Pros: The resort is in the perfect location of the island. You have an opportunity to have a breakfast and a dinner in different restaurants of the local resorts apart from sugar beach. Very welcoming stuff and solves problems on a spot. You have different facilities which you don’t have to rent and also local car rent for reasonable prices.

Cons: In the beginning we got a wrong room , instead of double we got twin, and some members of stuff tried to convince us that twin room is actually is a double. Sorry, that was a bit wrong , especially for someone who comes very far away, after long hours journey, very tired , and the last for a couple who came for a honeymoon.

Cons: Amazingly comfortable resort. Since the moment you enter the staff welcome you with a wide smile, the aromas and the cleanliness of the hotel is something that you smell every single day. The room service is excellent and the beach is a lovely one. Highly recommended!

Pros: The food and staff (they are so friendly and amazing and could not do enough for us when we had an issue)the hotel’s location and the hotel. From the baggage handlers to the food and beverage manager, they were all fantastic. The facilities and kids pool is great.

Cons: We did not know that the kids club had been affected by the Renos happening. The main reason we booked there was for kids club only to discover it had been shoved in a little room next to a bar. Nothing to excite the kids imagination. But the staff though made the most of what they had and were amazing. Our little one was not too keen but still wanted to go there the last day because he saw one of the awesome ladies from kids club.... only time he was super keen and did not want to get out of there. One of the ladies stayed later than her time just for him as he did not want to leave. Other not so great is the entertainment. Not much atmosphere. Great show for 30mins during the night and then it all shuts down. Guests are all super keen for a great night but with no awesome music and dancing it is a bit of a no Show. Entertainment and guests having fun at night should not be only a December affair.

Pros: The breakfast was delicious and environment beautiful. I just simply love Sugar Beach ….my partner and I truly MADE TIMELESS MEMORIES. Thank You to the chefs ...Mohammed and Axel.... Pancake lady The amazing Bianca and all staff for making Sugar Beach Hotel ...

Cons: Everthing, was spectacular. The Best sunset ever. Nothing has to change This beautiful Hotel and Management and staff is the best . I love.....Sugar Beach Hotel. theres nothing to complain about.

Pros: Deluxe ground floor beach room is ideal for families. Newly renovated and steps away from the beach. The most stunning beachfront in Mauritius

Cons: The buffet offering could have been better. The beds were a little hard for my liking. A heated pool would be ideal for a longer swim season

Pros: At the check in there was a confusion about my booking and communication was poor

Cons: The room was supposed to be a sea view ground floor but it turned to be a top room with no direct access to the beach. Also limiting the room with 1 bottle of water and the 2nd to be paid out was a bit weird. There should be more generosity. Event organizing staff were amazing and lovely

Pros: We love everything about our stay

Cons: But the room service wasn’t so much into serving us, we asked for water, glasses and spoons many times to make them provide it. Other than that it was ok.

Pros: We liked the rooms (and the balcony). The beach was nice and the long chairs are fine

Cons: - Although most of the staff are nice and polite, yet most of them are not professional at all and need lots and lots to learn about what the business (/art) of hospitality is - Very stingy in room service (provided 1 bottle of water everyday only, although we were 2 people - did not provide any dental kit except upon request - if the shampoo small bottle has 1 ml left in it, they never provide you with a second one - one day they did not have any black coffee and were almost out of stock of brown sugar although it is sugar land!) - Both of my credit cards did not work to pay for the accommodation although those very same credit cards I have used in so many countries all over the world!

Cons: WORST HOLIDAY EXPERIENCE EVER !!! The hotel is very noisy, everyone is obliged to involuntarily participate in all the evenings attractions. The rooms are shabby, definitely not what you’d expect from the Hilton standard. The worst experience happened towards the end when my wife, who has only been eating at hotel restaurants, got severe food poisoning which ended up in dehydration and a stay at a local hospital. She was at the point of loosing consciousness as a result of the poisoning and the only offer from the hotel was to reduce the price of the one night we spent at the hospital by 20%.

Pros: the staff were extremely friendly and when we had a complaint the staff quickly & professional dealt with it including 2 managers seeing us and speaking to us with the utmost respect. i really appreciated this.

Cons: the buffet food could be better and have a larger more equipped spa. also the half day adult only pool rule needed to be enforced better.

Pros: s

Cons: a

Pros: Buffet- amazing. Location is perfect. Entertainment very good!

Pros: Everything was absolutely amazing !!!

Pros: Great location on the beach in one of the most vivid region of Mauritius. Staff was helpful and friendly, we suggest to rent a car to explore the many points of interest of the island.

Cons: The free complementary massage was a bit disappointing, we scheduled our day in order to be able to profit from it but at the end it was not worth it.

Pros: Staff at the Ginger Thai restaurant and La pomme d’amour were amazing. All in all great customer service. Location was great! There were free activities and the food was delicious.

Pros: It’s a very well maintained beautiful beach resort

Cons: It’s expensive but the service is good and facilities are also very good

Pros: It was good and the fruits were fresh, the breakfast was close to my room

Cons: Breakfast move to end at 11am

Cons: The shop was never open. The room had very limited plug sockets. We only had 2 which we had to unplug the phone and the light to use these. There were no spare sockets. The kettle didn’t work, we had to get this replaced

Pros: Everything was perfect - from the beachfront location, to the amazing staff who couldn't do enough for you. The food and drinks were also excellent - breakfast on my balcony looking out to sea was the perfect antidote to jet lag. An added bonus was the beautiful sunset. They made my 24 hours to myself before a work event extra special, I would most definitely recommend to anyone travelling alone and I would definitely come back again!

Pros: The bell man was super nice, as well as the dive instructors from Nemo diving center.

Cons: The check in took super long, they took our passports then asked us to sign the check in form, however the nationality was written as China, when were clearly not Chinese and they have our passports to confirm it. That's blatany racicism. The receptionist staff showed no remorse when I pointed it out. Also the cold welcome towels stink of a wet dog... What a great start to the holiday! The rest of the stay was smooth enough as we managed to do a dive, went out and explored the rest of the island and so on. However, I did expect a lot more from a 5 star hotel chain, the comfort (aircon was not cold enough, even after they've came to check it) was far from adequate, room service was slow and tardy as well.

Pros: Fantastic pool area and right on the beach front, both the pool and beach has a number of sun loungers with cushions which is lovely. Also scattered around the beautiful gardens are a number of four poster beds that you can lay on and watch the sun go down. The buffet restaurant has a large selection of food that should cater for everybody’s needs, you can also use the spa pool and sauna with no extra charge. You just need to visit the spa to pre book. The rooms are very spacious and comfortable exactly what you would expect from a 5 star hotel.

Cons: The hotel is beautiful and its a shame that the staff let it down so badly, they are useless. If you order a coffee for breakfast you might have to remind them a few times before it actually arrives. The new sentence learnt whilst staying at the Sofitel is “no it’s not possible” They sell it as 5 restaurants. However 1 is a beach bar so it’s more of a lunchtime place to eat not the evening. The remaining 4 comprises of a Buffett (open every day) and Chinese and Japanese (open every other day) plus an a la carte restaurant with approx £80pp supplement. So if you like it or not you will be dining in the buffet restaurant for half you’re holiday. Veginterians or anybody with special dieterty requests be aware. Even though there is a leaflet in the room saying to contact the restaurant manager for an special requests the answers we got was “it’s not possible” that’s the Japanese and al a carte out as they have no veggie options.The Chinese restaurant has 3 options all priced around £15 but when you have paid £100 HB supplement per person per night its not really value for money. The sunloungers are great, but there seemed to be a reserve culture going on. As beds seemed to get reserved with a book or a towel from the night before and the hotel staff did nothing about this. All in all it’s a beautiful hotel. Would I go back. No. So I guess that says it all.

Pros: The bed and bedding was lovely. The breakfast was decent with a good choice. Staff were pleasant. Lunch menu was a little limited.I was disappointed as I paid a lot for a short stay and it wasn’t half board.

Cons: Lunch menu was limited. Electricity kept going off which was an issue as it kept happening as we were getting ready to go out to attend a wedding making is late more than once

Pros: The service was brilliant, good location,beautiful pvt beach.The spar was excellent.

Cons: Food,could have done more french cuisine.

Cons: The bed sheet and towels were all not clean.. the breakfast was limited .. the most of staff was not smiled when serving the drinks ..

Cons: Market is poor Food was expensive

Pros: View , beach , staff all time smiles.

Cons: Far from activity

Pros: way better than the photos. Nice big rooms, easy to reach the facilities. We walked along Flic en Flac. Between 4 hotel in the same line, Sofitel seeeds to have more appealing architecture, beach furniture and pool. Breakfast was with many options. Bar and singer was great at night. Nice hospitality and great holiday for us! Thank you!

Cons: It was not the best season, so unfortunately we could not do any snorkeling etc. It was windy and cold. But nothing related to the hotel. It had better go there in Maritius summer. Still, west coast is way better than south and east.

Pros: The spaciousness, facilities, relaxation and views

Cons: N/a

Pros: Really great staff and brilliant experience. Would recommend doing the dolphin day tour through them - great experience at a very competitive price.

Pros: Was comfortable

Cons: The cook breakfast to have more variety!

Pros: Everything

Cons: Nothing

Pros: They greeted us very well, the breakfast was delicious, the rooms were great, the staff were very kind and helpful, We all enjoyed our experience

Pros: Very friendly and helpful staff! Great view and a very cozy place. We enjoyed our stay!

Cons: The pillow were quite flat and bed were a bit hard.

Pros: Fair priced. Everything was clean when we arrived.

Cons: The staff wasn’t unfriendly but also not special. they forgot to tell us that you need to leave your key so your room gets cleaned. So we did not know about this and our room wasn’t cleaned during our stay. The bathroom was very small and you couldn’t really unpack your things there because no place for storage. The shower was terrible. The “balcony” was more a passage to access all rooms on this floor, so no privacy and if you didn’t close your curtains everyone could look straight into the room.

Pros: Good hospitality

Pros: Correct

Cons: Swimming pool not so clean

Pros: the reception is really cozy and family style. feel at home at such a place. they even offered welcome drink, which i didn't expect! The room was bigger than i expected and there is a pool just in front of my room. The service was far too good with such a low price. and it's really near to flic en flac! very suitable for self-driving travellers!!

Pros: I like that the place is no more than 2km to both beach and mall. Also shuttle is there to this nearby areas if you dont enjoy a good walk. I loooove the friendly welcome and brief orientation of hotel services, the breakfast was also delicious and a very convenient service to have, I wish the kitchen was open all day

Pros: The location is SUPERB! Staff were lovely and the tours arranged through the operator on the premises were EXCELLENT!

Pros: The staff was really friendly, because of a booking error we had to stay at a different room for the first night.as a compensation they offered us a free dinner at the beach and a update to a superior room for the 7 following nights. so our room was directly at the beach (less than two meters) in my opinion more than generous! the rooms are lovely and the breakfast was great as well. only one of our beds was sagging in the middle and on a few occassions we had only cold water. But the beach, the staff and the overall experience was just awesome!!

Pros: Wonderful seaview & nice beach

Cons: Holiday package tourism... Pics are from newest rooms - our room was ok, but much older than pictures...

Pros: The ambience,staff and the location

Cons: Wi-Fi could have been made available in rooms and would have been better if they had room service.

Pros: The bed was comfortable, breakfast was good, beach very close.

Cons: Water in the shower was cold in the evening. Fine in the morning.

Pros: Dinner, bed and location

Cons: Very loud valeting in the morning. Should have carpet tiles to absorb noise in the common corridor. Expired coffee sachets in room.

Pros: The staff is amazing. They are so friendly! This is the biggest plus! The breakfast is great and every night there is an other buffet. Just cross the street and you are on the very nice beach!

Cons: Nothing!

Pros: Kindness of all staff. On a particular occasion (lack of bottle of water in the room) night guard was able to help. Good buffet breakfast. Great position of the hotel.

Cons: The hotel is very stylish but needs quite a work of renovation. Room doors quite "weak" to protect you from eventual noise in the corridor. Sliding doors of the bathroom (little intimacy) should be changed with normal doors. At least a bottle of drinkable water should be provided in the room.

Pros: Friendly and responsive staff, first room was very small and dark , so we were upgraded to a bigger room with a balcony

Cons: The cockroach in the room The "normal" temperature jacuzzi which was freezing cold

Pros: good location, friendly staff, very nice pool.

Cons: The breakfeast and diner was not great, my room had view on a building in construction, there was a leak in the shower, the t.v. remote hardly worked, part of the aircon grid was removed. Some dead insects did remain in the room for 2 days without being cleaned out...I had to ask for it.

Pros: The hotel is within close walking distance to the beach, local supermarket and restaurants. Staff are friendly and helpful. One felt safe all the time, the breakfast and meals area is very peaceful. The water pressure in the hotel is great which makes taking a shower a pleasure. The bed was very comfortable.

Cons: The pool is small and does not do justice to the view. The lighting in the room could be improved, making reading at night difficult.

Pros: Fantastic hotel near the beach of flic en flac. Buffet breakfast and dinner (if included on your rate). You will find a bar for cocktails, a gym, spa and a pool. The staff is friendly and at your disposal for any questions or tips you need. The wifi was ok. I only stayed one night,but I will recommend it.

Cons: The rooms was noising, due maybe to some works in progress. The food is ok but not excellent.

Pros: Just the room was great

Cons: Some staffs was unaware of things, the swimming pool was dirty and the spa was dirty too around. So I was put off to book any treatments. I had a friend that came to see me and it was a bit rude as the staffs was always staring at us.

Pros: Close to the beach; helpfull personell; rich breakfest; hotels own waterfall with frogs; nice spa area

Cons: Very loud evening program; paid spa area

Pros: Fabulous. I like the omelette prepared meticulously by the chef. The waiters/waitresses were very polite and the venue is situated beside the sea. People are friendly and there is quite a variety of food but vegetarian variety is modestly lacking.

Cons: A few birds in the breakfast room and they swoop on your table as soon as you move for a cup of tea. Then, the plates and cutlery are taken as soon as they are empty even if you are not finished totally.

Pros: Hospitality of the staff was amazing

Pros: Beachfront location

Pros: The food was average, the buffet in the evening overpriced, the beach really small & narrow, the pool area too small for the size of the pool.

Cons: We were given an annex room, not part of the main complex, opposite the garbage collection area. The garbage trucks emptied the bins every morning very early and the delivery trucks access the kitchen yard from right under of balcony window.

Pros: We had a pleasant stay at the hotel, the staff was super friendly and helpful.

Cons: Breakfast was nice but was the same daily. They must consider reviewing their breakfast menu.

Pros: breakfast, nice beach in front of the hotel

Cons: It seems that the hotel is trying to make money out of everything. It is extremely overpriced for its value and I wouldn’t call it a luxury resort. The airport transfer they offer is twice the price of a normal taxi, they charge 50 eur for later checkout and 50 eur for the beach towels. Not to mention the food, which was 2,3 times more expensive that any traditional and delicious restaurant in flic en flac...The room had a weird smell and it was very noisy at night as it was facing the pool (as most rooms are) and they had shows and karaoke every day. Not a nice feature for those who want to sleep early.

Pros: The breakfast was good all round

Cons: The coral in the sea was dead. The day tour to the dolphins was not well organised and to much time was spent on the island for Barbecue lunch.

Pros: The receptionist were great,also the supervisor was really nice and the manager came to welcome us also.Its was also my partner's birthday the next day and they surprised her with a cake at dinner

Cons: Everything was in place

Cons: All was well until wanted to arrange transport to airport, they confirmed the price after which they said actually is 500ruppees extra as the hotel arranged the cab. So this extra goes into the hotels pocket, i think this is against principles. Not sure what gives them the right to charge us extra, just because we are tourists does not mean you can take more advantage of us. Shameful so if you need taxi, there are plenty that will take you for the right fair price.

Pros: Breakfast

Cons: Bed were very hard and noisy A/C

Cons: Hideously loud music in the evening without prior notification. This made any conversation in our room impossible. No or inadequate reaction from staff.

Pros: The location on the beach is fantastic. The staff is very helpful and friendly, ready to accommodate requests.

Cons: The room was way too small for $257. Additionally, you only get Internet access for one device at a time. For the amount of money, I expected way more than that

Pros: The room was clean and the beach excellent

Cons: The food choice was very limited. And the staff laid back

Pros: Perfect location - 50 m away from the beach! Garden at hotel is nice and relaxing. Everyone att hotel was welcoming and friendly.

Cons: City biggest Night club is next to hotel and every night was quit noisy especially friday and satirday when music was playing to 2 in the morning. Breakfast can be improved.

Pros: location is good.

Cons: restaurant staff was not good at all. very rude when we asked for breakfast a bit early. Dont recommend this hotel to anyone travelling to flic-en-flac.

Pros: Welcoming

Cons: To be taken from airport

Pros: Amazing and affordable place to stay

Cons: Change the mattresses that are worn out

Pros: Cosy trendy room; nice garden, helpful staff

Cons: Very limited food variety for breakfast; only 4 DVB-T TV channels

Pros: good staff

Cons: photos are a joke. there is no swimingpool like they show. there is only smal one for adult and secon for children disco club close to hotel made it very loud

Pros: (1) Room was good & spacious & the bed comfortable too (2) The disco / Bar /club was close & good

Cons: (1) Breakfast could have a better of wider variety (2) we checked out early & couldn’t get a good breakfast (3) Lighting & walk to rooms was very dark - should be well Lit throughout (4) Some noise from the neighbouring hotel disco / band ( over the fence ) (5) some staff not very friendly especially at breakfast

Pros: It was good. I wouldn't mind staying at Manisa again at the price l paid.

Cons: Breakfast has room for improvement.

Pros: Friendly staff. Good location.

Cons: Everything is coming apart. Loose appliances, plugs...etc They clean the rooms every day but not to a good standard. Breakfast very poor..only offering eggs as hot dish...if you ask, you might get a sausage.