Flic en Flac hotels

Pros: La Pirogue is perfect choice for its location especially during winter season of Mauritius. It is an integrated and nature-friendly hotel. The staff is friendly

Cons: Information about daily hotel activities are not well communicated; announced list of activities does not reflect the whole list of planned activities.

Pros: Everything. Perfect stay for us in one of the cosy newly renovated bungalows.

Cons: Prices of optional meals were very expensive, but quality was generally good.

Pros: Beautiful beach, not too crowded, hotel set in more natural setting. Great kids club. Very helpful staff with lots of activities to do if you want.

Cons: Options at Coconut Cafe

Pros: The hotel is beautifully located. The beach is perfect and the pool amazing. You can also use the facilities on nearby Sugar Beach Hotel. The food offered by all hotel restaurants is very good. It has all the vertues to become heaven on earth but ... you have to wait for everything forever. Pizza at lunch bar - one hour. Hot chocolate for our daughter - on breakfast and dinners - at least half an hour after many friendly reminders. Milk shake at the beach - exactly 51 minutes. Car to pick up our luggage on departure day - over one hour. We decided not to wait anymore and took our suitcases with us... All in all it was not bad, but for the money we paid you would expect better service. If you consider la pirogue or sugar beach- go with sugar beach hotel. The facilities are equally fine. The service probably the same. So with sugar beach being almost half proce of la pirogue - probably you will be less frustrated with getting what you paid for. La pirogue is not good value for money

Cons: Service. Waiting forever for food and drinks

Pros: beach was great

Cons: open buffet did not meet expectations

Pros: The resort is in a perfect position the beach is clean with crystal water, yoy can do watersport, the bungalows are very quiet and very big, the staff is very kind and helpful to help you any time, the food is excellent with different cuisine every night! Thank you very much la pirogue!

Cons: Nothing!!!

Pros: Beach is good. Sunsent is amazing.

Cons: Dinner is not satisfied. Room has a access from the room next door , that is a weird.

Pros: - Friendly and accommodating staff - Night time entertainment (especially the sega and bonfire on the beach the night we arrived) - Quality and abundance of choice for breakfast and dinner - Authentic Mauritian food served at breakfast, lunch and dinner - Gorgeous grounds - Breathtaking sunsets

Cons: - Expensive taxi fares when taking a taxi from the hotel - Coral on the beach

Pros: Stunning villas with personal pool and privacy. Excellent staff. Attention to detail outstanding. Loved the generosity of service and friendly people all around. Highly recommended.

Cons: Drinks very pricey

Pros: Spectacular setting with great architecture and exceptional service. Will go back anytime

Pros: Every thing was great

Pros: All Very good for honeymoon

Pros: All water sports included. Amazing private pool! Room was always clean and pool was nice. Dinner was amazing! Food was incredible.

Cons: Not enough options for breakfast.

Pros: Everything was good except the noises of very old parquet. It was really disappointing!

Cons: The old parquet is very noisy when you are walking on it. I could give more score for the review if I didn’t have this experience.

Pros: The place is very beautiful and the staff are very polite and friendly. The villa was clean all the time with a great cleaning services and organised housekeeping. Overall, everything was completely perfect

Cons: The prices of taxis was quietly expensive

Pros: Loved the location, cleanliness of the beach and rooms, kids’ club, free water sport activities

Pros: Nice beach when it was clean. Enough beach chairs and loungers.

Cons: The room was very run down. The hotel is undergoing renovation and we were staying in non renovated rooms. We stayed near the renovation site and there was a lot of noise during the day. Not ideal when travelling with an infant. The pool was too cold for our daughter. The beach is unsuitable for swimming (too shallow - a lot of boat traffic).

Pros: the location only

Cons: the staff very rude .. most of the staff not welcoming especially the lifeguard (male) .. the beach not clean .. the services slow.. this was my fourth resort in mauritius and i don’t recommend it for anyone.

Pros: Location is great. Food in all restaurants is very good.

Cons: Some of the staff where unprofessional, but the majority where kind and always helpful.

Pros: We were upgraded to the most beautiful room! Gorgeous decor and very spacious. Amazing pool and wonderful plantation style to the whole property.

Cons: The food wasn’t great

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Pros: Great setting

Cons: Rooms weren’t great and buffet food was over priced for the quality produced.

Pros: Location and Hotel Design

Cons: Noise from loud music in the evening Noise from the rooms corridors

Pros: Breakfast was very good, location is perfect, clean beach, big lagoon to swim in, and close to reef for diving, lots of water sport activities, great restaurants.

Cons: My bath plug leaked water, but their client satisfaction manager asked me about it, and it was fixed within 5 minutes.

Pros: The infinity pool

Cons: Restaurants in the resort

Pros: Nice location with a great sea view

Cons: More than 25 years old and needs a good overall refurbishment

Pros: The bell man was super nice, as well as the dive instructors from Nemo diving center.

Cons: The check in took super long, they took our passports then asked us to sign the check in form, however the nationality was written as China, when were clearly not Chinese and they have our passports to confirm it. That's blatany racicism. The receptionist staff showed no remorse when I pointed it out. Also the cold welcome towels stink of a wet dog... What a great start to the holiday! The rest of the stay was smooth enough as we managed to do a dive, went out and explored the rest of the island and so on. However, I did expect a lot more from a 5 star hotel chain, the comfort (aircon was not cold enough, even after they've came to check it) was far from adequate, room service was slow and tardy as well.

Pros: Fantastic pool area and right on the beach front, both the pool and beach has a number of sun loungers with cushions which is lovely. Also scattered around the beautiful gardens are a number of four poster beds that you can lay on and watch the sun go down. The buffet restaurant has a large selection of food that should cater for everybody’s needs, you can also use the spa pool and sauna with no extra charge. You just need to visit the spa to pre book. The rooms are very spacious and comfortable exactly what you would expect from a 5 star hotel.

Cons: The hotel is beautiful and its a shame that the staff let it down so badly, they are useless. If you order a coffee for breakfast you might have to remind them a few times before it actually arrives. The new sentence learnt whilst staying at the Sofitel is “no it’s not possible” They sell it as 5 restaurants. However 1 is a beach bar so it’s more of a lunchtime place to eat not the evening. The remaining 4 comprises of a Buffett (open every day) and Chinese and Japanese (open every other day) plus an a la carte restaurant with approx £80pp supplement. So if you like it or not you will be dining in the buffet restaurant for half you’re holiday. Veginterians or anybody with special dieterty requests be aware. Even though there is a leaflet in the room saying to contact the restaurant manager for an special requests the answers we got was “it’s not possible” that’s the Japanese and al a carte out as they have no veggie options.The Chinese restaurant has 3 options all priced around £15 but when you have paid £100 HB supplement per person per night its not really value for money. The sunloungers are great, but there seemed to be a reserve culture going on. As beds seemed to get reserved with a book or a towel from the night before and the hotel staff did nothing about this. All in all it’s a beautiful hotel. Would I go back. No. So I guess that says it all.

Pros: every thing!

Pros: The bed and bedding was lovely. The breakfast was decent with a good choice. Staff were pleasant. Lunch menu was a little limited.I was disappointed as I paid a lot for a short stay and it wasn’t half board.

Cons: Lunch menu was limited. Electricity kept going off which was an issue as it kept happening as we were getting ready to go out to attend a wedding making is late more than once

Pros: The service was brilliant, good location,beautiful pvt beach.The spar was excellent.

Cons: Food,could have done more french cuisine.

Cons: Market is poor Food was expensive

Pros: The male manager was warm and welcoming.

Cons: Location. Hotel was dirty and breakfast was very poor.

Pros: The breakfast was good and the location also good. The manager Gema, who is an exceptional friendly and good host, welcomed us.

Cons: Nothing

Pros: Privacy and easy to access

Cons: Wifi was down most of the time

Pros: We were made to feel very welcome, the drinks on arrival were a lovely touch. The staff are very friendly and helpful, in particular Gema and Devi - who go above and beyond to make sure every guest has a great stay. The shuttle bus to the beach and shopping mall is a wonderful idea and very gratefully used! A hard working team of staff keep everywhere clean and tidy and nothing is too much trouble. We hope to be able to return in the future.

Pros: Not too far from the beach

Cons: No comment Already spoken to the owners

Pros: The Staff was kind.

Cons: The bed was small for two persons.

Pros: The position/location very good.they offer an excellent service at breakfast . Also a free shuttle service to the beach or shopping mall.

Cons: All staff friendly and helpful.

Pros: Breakfast included was fine.

Cons: The room was tiny and hot. We were told we could move next door but not much better. We found a better place near the beach at short notice and advised L'Oiseau we would like to move. The staff indicated it was likely that we would get a refund for the 6 nights paid for but not used. The management declined to refund us. This is very poor considering the room was well below expectations. This property is in the middle of an urban development, miles from the beach.

Pros: It's very near by the beach

Cons: The reception seemed not interested And treated westerners much nicely and I wasted for 30 minutes to get his attention. The bathroom stinks no ventilation. Then ultimately I told him please help me I've been waiting and you are just chatting. Then he politely said oh didn't notice. Then I asked him not to forget. ...realy the rooms are not upto the standard never going back there.

Pros: Location, choice at breakfast, bat area

Pros: Good location close to the beach, clean, nice bar with little garden outside, very friendly staff. Reasonable breakfast.

Cons: The food quality in the restaurant could be improved...

Pros: Location, food was okay with various menu. Police Station is next to the hotel (I felt more safe). Cafe, pharmacy, supermarket are also near.

Cons: Bathroom is a bit small. It easily gets soaking in water. Pool is 1.2m, basically for children. Gym is so small and lacks many equipments (only dumbbells and treadmill are there)

Pros: Very close to the beach. And very close to the ATM’s and shops. Special thanks to Gael from the front office, for helping with my requests.

Pros: Breakfest is very good and staff is realy very friendly :-)

Cons: Some times we had bugs coming over the air condition in the room :-(. Some Equipment in Gym Need a repair.

Pros: We booked this for the location and it did not disappoint. The staff are very friendly and accommodating... Though we had a hiccup during our inquiry over the phone ( rather than checking properly) the staff on duty was not pleasant to talk with...

Cons: the room is “cleaned” on a daily basis... I say “cleaned” as the linens are just folded without even actually cleaning the bed. the bed was still a bit sandy... and linens were not changed for the whole 4 nights we stayed.

Pros: room size was excellent. we were provided with separate cot for our little one. staff was friendly, specially gael at the front desk, ram & gervais at the restaurant and keshav at the bar. location is right next to the beach and supermarket so very convenient.

Cons: food variety was lacking a bit as we were vegetarian and not many options available.

Pros: Beachfront location

Pros: We had a pleasant stay at the hotel, the staff was super friendly and helpful.

Cons: Breakfast was nice but was the same daily. They must consider reviewing their breakfast menu.

Pros: The location is nice and the breakfast was decent.

Cons: The reception staff have ZERO helpfulness and attention to guests. We asked if the half board can be breakfast and lunch instead of breakfast and dinner. No. Late checkout? No. Because ... wait for it... new guests are arriving in ALL rooms (and at the same time?). They should either be more flexible or learn to lie better. No offer whatsoever to help us with our bags to the room or offer to store them before leaving. Not a smile in sight. All in all, a real spoiler in our otherwise very pleasant impression of Mauritius and Mauritians. Pity, with such location the hotel could be so much more!

Pros: Great location

Cons: Wifi is poor in the rooms. Entertainment was mostly in French .

Pros: The breakfast was good all round

Cons: The coral in the sea was dead. The day tour to the dolphins was not well organised and to much time was spent on the island for Barbecue lunch.

Pros: The pool was nice. The location was good. The food was alright. The breakfast was alright but repetitive. The restaurant staff were polite.

Cons: We had booked two rooms but when we checked in, only one room was kept ready for us and we had to wait till the second room was cleaned and re-done for us. The toilet exhausts for both rooms were not working, but when we brought it to the notice of the manager they were replaced in two days. The soaps and shampoos were not replaced on the second day of our stay in both rooms, but after bringing it to the notice of the manager, the bathroom amenities were replaced regularly for the rest of our stay. The treadmill was out of order for our entire stay of 08 days. For two days our drinks were wrongly served. We ordered virgin mojitos (non-alcoholic) drinks for our kids, but they were served alcoholic drinks. And lastly we were wrongly billed during check out. An amount of a thousand six hundred rupees was wrongly added to our bill which turned out to be from another room. However, initially the onus of proving that the bill was not ours was put entirely on us which was very stressful. In the end the general manager did appologise for the mistakes and oversight of the staff. I think the staff should be closely monitored and evaluated regulary, in order to maintain high standards for the resort.

Cons: Hideously loud music in the evening without prior notification. This made any conversation in our room impossible. No or inadequate reaction from staff.

Pros: The location on the beach is fantastic. The staff is very helpful and friendly, ready to accommodate requests.

Cons: The room was way too small for $257. Additionally, you only get Internet access for one device at a time. For the amount of money, I expected way more than that

Pros: The room was clean and the beach excellent

Cons: The food choice was very limited. And the staff laid back

Pros: Swimming pool.

Cons: No coffee/tea in room as per the advertisement. Limited supper menu. No tours as per advertisement, had to look for these elsewhere. The airport shuttle service is not included, must be payed separately.

Pros: Breakfast was worth it. Hats off to housekeeping as my room was tidy clean everyday.

Cons: Poor restaurant service. Food was not that great. For example i was served overcooked garlic prawns saturday night. Sorry for judging as i am a restaurant supervisor myself.

Pros: Welcoming

Cons: To be taken from airport

Pros: Great communication with the staff, room was as advertised - good WiFi and breakfast.

Cons: Parking was available but limited - some even bags it was difficult to get the car into a space.