Guest reviews
Overall rating
8,0
Excellent
Based on 904 reviews
Cleanliness
8,4
Comfort
8,5
Pickup/dropoff
8,3
Value for money
8,3
Pros
"Car was clean and great."
(in 23 reviews)
"Very nice customer service ."
(in 38 reviews)
"Very nice and clean car."
(in 44 reviews)
Cons
"Car promised, no cars available!!!"
(in 15 reviews)
"The rental price does not include mandatory insurance."
(in 9 reviews)
"With a credit card retention of 1500.00."
(in 11 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
credit card
pick up and drop
car was clean
car available
great car
great service
car was great
great experience
friendly staff
car insurance
great price
drop off the car
-
8,0
Concerned they would charge more!
Pros: In trying to make up for not having our premium SUV which I reserved, National charged us for the small SUV.
Cons: We had such a terrible experience when we picked up a vehicle and then had to drive 2 hours to get what we had originally reserved that I was afraid they would charge us more when we turned in the vehicle but to my surprise, they did not charge us more. Drop off went well.
review from
-
6,4
Pros: Easy pick up and drop off.
Cons: We did not get the car we asked for. We were told we were going to get a super-cab (four full doors), but we got a crew cab. Very small for our bags/my daughter. I specifically asked for the larger car when I made the reservation. When I told the desk at National that it was too small, they told me I could get a Toyota Sequoia for %150 ADDITIONAL a day. Unbelievable.
review from
-
6,0
A long wait at the pickup counter. Aggressive up - sell.
Pros: value
Cons: National undercuts everybody on Kayak then at the pick up counter they aggressively try to up - sell. Not cool.
review from
-
10,0
Great vehicle for a long road trip
Pros: Excellent service at the rental counter in the Bozeman MT airport. Clean and super comfortable vehicle (we are Subaru and MiniCooper drivers and had never driven a Kia) was perfect for a 2ooo mile road trip. No problems at all!
review from
-
7,6
Pros: Room for 3 plus fishing gear
Cons: Warning lights repeatedly came on, and then off -- emissions control, tires, other symbols
review from
-
4,4
Rediculously long wait
Pros: Had to stand in line for over an hour and a half to pick up rental car. Other car rental counters had little to no wait at all. If I could have cancelled my reservation I would have on the spot.
Cons: Read above.
review from
-
8,4
Cons: The car and windshield were not cleaned of residual insect and plant droppings.
review from
-
10,0
New Car!!!
Pros: What luck?! We got a new car. We were the second renters (based on mileage). Who could ask for anything more?
review from
-
10,0
Surprised with a great vehicle
Pros: Nicely surprised with an excellent vehicle. Great value! Process was fast and easy.
review from
-
10,0
Great experience.
Pros: Very helpful agents, smooth process, great vehicle..all around great experience. Thank you.
Cons: N/A
review from
-
3,6
too expesive poor customer service at the counter
Pros: 4x4
Cons: the 4x4 did not always work or come out of 4x4 in the snow. we had to stop and back-up for it to disengage. the defroster and back windows were not working and stayed iced up on the inside we were promised a the largest 4x4 ford expedition 8 - 9 passangers and luggage but received a Toyota Sequoia
review from
-
4,4
Reserve a full size, get a van!
Pros: The second customer service person I worked with was very helpful and friendly.
Cons: The first customer service person I had to deal with was very arrogant and un-helpful. I had reserved a full size car a month before I arrived and he gave me a mini-van (on the large-ish side). When I complained he said that it was an upgrade and the fuel economy was the same for a car and a mini-van
review from
-
10,0
Great vehicle for a long road trip
Pros: Excellent service at the rental counter in the Bozeman MT airport. Clean and super comfortable vehicle (we are Subaru and MiniCooper drivers and had never driven a Kia) was perfect for a 2ooo mile road trip. No problems at all!
review from
-
10,0
New Car!!!
Pros: What luck?! We got a new car. We were the second renters (based on mileage). Who could ask for anything more?
review from
-
10,0
Surprised with a great vehicle
Pros: Nicely surprised with an excellent vehicle. Great value! Process was fast and easy.
review from
-
10,0
Great experience.
Pros: Very helpful agents, smooth process, great vehicle..all around great experience. Thank you.
Cons: N/A
review from
-
8,0
Concerned they would charge more!
Pros: In trying to make up for not having our premium SUV which I reserved, National charged us for the small SUV.
Cons: We had such a terrible experience when we picked up a vehicle and then had to drive 2 hours to get what we had originally reserved that I was afraid they would charge us more when we turned in the vehicle but to my surprise, they did not charge us more. Drop off went well.
review from
-
7,6
Pros: Room for 3 plus fishing gear
Cons: Warning lights repeatedly came on, and then off -- emissions control, tires, other symbols
review from
-
8,4
Cons: The car and windshield were not cleaned of residual insect and plant droppings.
review from
-
6,4
Pros: Easy pick up and drop off.
Cons: We did not get the car we asked for. We were told we were going to get a super-cab (four full doors), but we got a crew cab. Very small for our bags/my daughter. I specifically asked for the larger car when I made the reservation. When I told the desk at National that it was too small, they told me I could get a Toyota Sequoia for %150 ADDITIONAL a day. Unbelievable.
review from
-
6,0
A long wait at the pickup counter. Aggressive up - sell.
Pros: value
Cons: National undercuts everybody on Kayak then at the pick up counter they aggressively try to up - sell. Not cool.
review from
-
4,4
Rediculously long wait
Pros: Had to stand in line for over an hour and a half to pick up rental car. Other car rental counters had little to no wait at all. If I could have cancelled my reservation I would have on the spot.
Cons: Read above.
review from
-
3,6
too expesive poor customer service at the counter
Pros: 4x4
Cons: the 4x4 did not always work or come out of 4x4 in the snow. we had to stop and back-up for it to disengage. the defroster and back windows were not working and stayed iced up on the inside we were promised a the largest 4x4 ford expedition 8 - 9 passangers and luggage but received a Toyota Sequoia
review from
-
4,4
Reserve a full size, get a van!
Pros: The second customer service person I worked with was very helpful and friendly.
Cons: The first customer service person I had to deal with was very arrogant and un-helpful. I had reserved a full size car a month before I arrived and he gave me a mini-van (on the large-ish side). When I complained he said that it was an upgrade and the fuel economy was the same for a car and a mini-van
review from
Other suppliers in Belgrade scored
Where can I find National hire cars in Belgrade?
Gallatin Fld, National car hire
Address
Gallatin FldPhone
+1 833 886 0856FAQs about hiring a car from National in Belgrade
How many car hire locations does National have in Belgrade?
National has 1 car hire location in Belgrade. Take a look at our National hire location map to find the best car hires near you.
Does National have a car hire location at the airport: Gallatin Field Airport (BZN)?
No (according to our data)
Does National offer shuttle or airport pick-up services from Gallatin Field Airport (BZN)?
Yes