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One location in Bozeman Gallatin Field Airport
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6,0 Okay
Jun 2021
Cons:
Price is ridiculous. The price is more by far than a monthly purchase payment. The charge of $15.00 a day to add a non spousal driver is just money grabbing.10,0 Wonderful
May 2021
Pros:
Everything was super easy when dealing with the people in Belgrade. It was quick, easy and the vehicle was clean.Cons:
When I called the night prior to arrival the person I spoke to was not very helpful.10,0 Wonderful
Mar 2021
Pros:
Great service. Easy pick up and drop off.Cons:
Cleaner car at pick-up10,0 Wonderful
Mar 2021
Pros:
Easy and fast.Cons:
Nothing.10,0 Wonderful
Mar 2021
Pros:
Staff was helpful and friendly.Cons:
A little clearer drop-off signage...6,0 Okay
Feb 2021
Pros:
People were great, car was great.Cons:
I checked the car in 48 hours ago, they couldn't give me a receipt, said they would email it to me. Still haven't received the receipt.One location in Bozeman Gallatin Field Airport
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7,2 Good
Aug 2020
Pros:
Drop off was easy and quickCons:
Truck wasn’t very clean inside or out. They clearly didn’t sanitize steering wheel, handles, bottoms or gear shift. I used a wipe as soon as I got in and it was filthy when I was finished8,4 Very Good
Jul 2020
Pros:
Free upgradeCons:
Vehicle was not super clean upon pick up. I took it to a car wash and vacuumed before turning it in.10,0 Wonderful
Jan 2020
Pros:
Quick, easy and friendlyCons:
Not a thing!10,0 Wonderful
Sep 2019
Pros:
Staff was funny and very helpful. Dropoff easy and again, staff was funny.Cons:
Nothing. Worked perfectly.5,6 Fair
Sep 2019
Pros:
Staff was great, and drop off was good till they came to the total price, nothing close to what was advertised as the daily rat as they had a lot of extras hidden fees. Bad advertising.Cons:
We more open with all the fees.9,2 Wonderful
Aug 2019
Pros:
Staff friendly and helpful, NO LINEOne location in Bozeman Gallatin Field Airport
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8,0 Very Good
Oct 2018
Pros:
In trying to make up for not having our premium SUV which I reserved, National charged us for the small SUV.Cons:
We had such a terrible experience when we picked up a vehicle and then had to drive 2 hours to get what we had originally reserved that I was afraid they would charge us more when we turned in the vehicle but to my surprise, they did not charge us more. Drop off went well.6,4 Okay
Aug 2018
Pros:
Easy pick up and drop off.Cons:
We did not get the car we asked for. We were told we were going to get a super-cab (four full doors), but we got a crew cab. Very small for our bags/my daughter. I specifically asked for the larger car when I made the reservation. When I told the desk at National that it was too small, they told me I could get a Toyota Sequoia for %150 ADDITIONAL a day. Unbelievable.10,0 Wonderful
Aug 2017
Pros:
Excellent service at the rental counter in the Bozeman MT airport. Clean and super comfortable vehicle (we are Subaru and MiniCooper drivers and had never driven a Kia) was perfect for a 2ooo mile road trip. No problems at all!7,6 Good
Jul 2017
Pros:
Room for 3 plus fishing gearCons:
Warning lights repeatedly came on, and then off -- emissions control, tires, other symbols4,4 Mediocre
Jul 2017
Pros:
Had to stand in line for over an hour and a half to pick up rental car. Other car rental counters had little to no wait at all. If I could have cancelled my reservation I would have on the spot.Cons:
Read above.8,4 Very Good
Jul 2017
Cons:
The car and windshield were not cleaned of residual insect and plant droppings.One location in Bozeman Gallatin Field Airport
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2,0 Poor
Mar 2023
10,0 Wonderful
Jul 2019
Cons:
The car had a lot of paint chips when we got it that were not marked, that made me a bit uncomfortable10,0 Wonderful
Jun 2019
Pros:
The trail hawk grand Cherokee was a nice upgradeCons:
A trackhawk grand Cherokee10,0 Wonderful
Aug 2018
Pros:
Car was nice and gas efficientCons:
I thought I ordered an SUV, and the ECO Sport was a little small.6,8 Okay
Jul 2018
Pros:
The car!Cons:
Pick up. It was a hassle. I was prepaid, but they wouldn’t accept my credit card because it was under my former name. I had to go get my marriage certificate to prove it was me even though I was prepaid. They wouldn’t accept a debit card. It was very inconvenient and made me feel like a fraud when I wasn’t!4,0 Mediocre
Oct 2017
Cons:
Dropped the car off with a full tank of gas and they logged it in as empty! Hertz then charged me over $200 for a tank of gas ($9.99 a gallon!). Careless and another waste of my time.One location in Bozeman Gallatin Field Airport
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9,6 Wonderful
Sep 2019
Cons:
Nothing the whole process was easy and the young man who waited on us was extremely helpful and friendly.2,0 Poor
Sep 2018
Pros:
NothingCons:
They didn't tell us in advance that they wouldn't give us a car because we were using a debit card and you have to have a good credit score. They left us stranded with no other cars available at other agencies. Weren't willing to help a stranded traveller.10,0 Wonderful
Jul 2017
Pros:
Definitely the most competitive pricing in the area, the car was comfortable and met expectations. Thanks!Cons:
When I picked up the car it wasn't very clean.8,0 Very Good
Jul 2017
Pros:
Good price. Good rental experience.Cons:
Car seat was very uncomfortable.10,0 Wonderful
Jul 2017
Pros:
Prompt service. Friendly staff.2,0 Poor
May 2017
Pros:
NothingCons:
When my wife got there they run her credit even though she was using her credit card they did not let her have the car said her credit was bad nothing was said about a credit check on the site she had to get another car from someone else for more money and her car was used and everything was good on itOne location in Bozeman Gallatin Field Airport
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8,0 Very Good
Sep 2022
6,0 Okay
May 2021
Cons:
Prepaid for gas and then tank was only 1/2 full10,0 Wonderful
May 2021
Cons:
Awesome, thank you 😊8,0 Very Good
Feb 2021
Cons:
I gave it a poor rating only because it is almost impossible to speak to a real person after making the reservation and picking up the car. I ran not an issue with the car and was in hold forever trying to get in touch with roadside assistance and a budget representative. When I finally did get in touch with roadside assistance I was told I would have to wait 2 hours for service. So instead I called AAA and had service in 15 minutes.10,0 Wonderful
Feb 2021
Cons:
The price was more than I’d like, but the vehicle I was given was perfect.4,0 Mediocre
Feb 2021
Pros:
I didn't break down.Cons:
Budget rent a car could (and should) have had the oil checked and taken care of before I rented the car so that I didn't get the constant annoying alert that the car needed oil maintenance. Also I could have been directed to the proper place when picking up my car. I was directed to the wrong car slot, and it took a long time to find the car.One location in Bozeman Gallatin Field Airport
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4,0 Mediocre
Feb 2021
Pros:
Staff was nice, line moved by fadtCons:
Our vehicle was not an SUV which we rented. It was an all wheel drive vehicle that got stuck on a normal side road. The front tire was super low and we had to bring it to a tire shop twice.10,0 Wonderful
Sep 2020
Pros:
Nice upgraded car. It was ready when we arrived. Well communicated by staff.2,0 Poor
Sep 2020
Pros:
Absolutely nothingCons:
When I was driving away from the airport after waiting over 20 minutes in line with just one person ahead of me the car started running hot and dinging the alarms. It had to be towed back to the airport. When I asked for a refund because I was told by the tow truck company that Avis has the worst experience with cars and they tow them regularly 2-3 per week. The worker at the desk didn’t make any assurances that it would be different and I could get another bad car. So I asked for a refund. I’ve yet to receive one. Plus I used Uber everywhere I went to get around.6,8 Okay
Jul 2020
Pros:
There were no attendants in the garage on pickup or return. I signed the release in the building before I ever saw the vehicle. I was told that it was in the garage in a marked space (number I don't remember) and I was given the key. The garage was dimly lit and I examined the car for any damage. A couple who passed by said they were going back inside because their rental car had a cracked windshield. I drove to Big Sky, MT from Belgrade (about 30 miles) on Friday and unloaded the car to dress for a wedding. When I got out of the car, I noticed scratches on the upper door frame and a dent in the upper part of the door as if someone had tried to pry it open when it was locked. Since I had not noticed this in my initial inspection and only saw it when the car was in bright sunlight. I tried several times to call Avis (it was Friday afternoon) and couldn't reach anyone in Belgrade and I was concerned that I would be charge for damages when the car had been damaged before I picked it up! Long story short, on return to the airport for my home departure three days later, there was still no one present and a sign informed me to just leave the car with the key in it!Cons:
Judge for yourself!10,0 Wonderful
Aug 2019
Pros:
booked a premium impala, try to give us a ford fusion. too small for bags, so gave us a van. quite accommodating. great recovery since the ford was not a premium car. will rent again from them.10,0 Wonderful
Sep 2018
Pros:
Aubre in Billings and Jasmine in Bozeman were both amazing in helping me out in a tight spot. On very late notice I needed to rent a car to get from Billings to Bozeman in order to purchase a new vehicle in Bozeman. They were both kind, helpful, and accommodating to my situation.One location in Bozeman Gallatin Field Airport
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10,0 Wonderful
Sep 2018
Pros:
Cheap Prices Easy Return Process Fast & Friendly Service5,6 Fair
Nov 2017
Cons:
Flew into Bozeman, paid for the upgrade for Jeep Cherokee or equivalent knowing we were going into Yellowstone national park. They gave us a Dodge Journey which is a minivan without the sliding door. Since the park got nearly 1' of snow we almost got stuck several time in pull offs or in parking lots because it had almost no ground clearance. That vehicle is not the equivalent of a jeep. Not good...10,0 Wonderful
Oct 2017
Pros:
The customer service was excellent at Bozeman, MT. Friendly and accessible. No extra charges for BS. They called me before my trip and arranged a shuttle, and patiently waited as the baggage claim was delayed by 45 minutes.6,0 Okay
Jun 2017
Pros:
One rental good the other not so much. Same rate for both rentals, but absolutely not equal vehicles. Ace needs to reevaluate.Cons:
We rented two vehicles. Both were charged the same rate. One a Chevy Suburban the other a Ford Expedition. No comparison. The Ford was not equal and should never have been the same rate. The Suburban had video, auto tailgate lift and other features.4,4 Mediocre
May 2017
Pros:
Car had 50000 miles on it and showed the wear. We rented two vehicles and received this one the Ford Expedition. And a suburban. There was no comparison in features of the expedition and the suburban the ford was far inferiorCons:
Not pleased with the one of the two vehicles. The ford was no where equal in features and size. Very disappointed that the cost was the same for both. Definitely not a good deal.2,0 Poor
Nov 2015
Cons:
Waited over 30 min for shuttle to and from airport. LONG lines upon arrival and departure. Old car missing basic features. Last time I'll go to Ace.One location in Bozeman Gallatin Field Airport
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10,0 Wonderful
May 2017
Pros:
Overall a great experience. Easy to check in. The car I received was clean and any scratches and the window ding were already noted and marked. The rental agents were friendly and very efficient.8,4 Very Good
May 2017
Pros:
awesome car, easy pickup and drop off.Cons:
almost $200 in hidden fees.8,4 Very Good
May 2017
Pros:
The ease of pick up and drop off. Customer serviceCons:
Maybe a little more clean?2,0 Poor
Mar 2017
Cons:
There was no rental. In spite of my reservation, when I arrived at the Airport, there were no cars. I was forced to change last minute to Hertz and pay 100 dollars more.8,0 Very Good
Jan 2017
Pros:
Great price.Cons:
The drop off parking lot is a healthy walk to the terminal when you have lots of luggage and no carts.2,0 Poor
Dec 2016
Pros:
no rentel fromthem even though I paid for it for my son to come homeOne location in Bozeman Gallatin Field Airport
One location in Bozeman Gallatin Field Airport
One location in Bozeman Gallatin Field Airport
One location in Bozeman Gallatin Field Airport
Locations in Bozeman Gallatin Field Airport
23 North 7th Avenue
+1 406 587 0933
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One location in Bozeman Gallatin Field Airport
Locations in Bozeman Gallatin Field Airport
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One location in Bozeman Gallatin Field Airport
Locations in Bozeman Gallatin Field Airport
30 Homestake Dr, Bozeman, , United States
+1 914 368 0091
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Most popular car type | Mini |
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