Car hire at Helena Airport

Car hire at Helena Airport

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Helena, MT, United States - Helena
May 26 — Jun 2
Same drop-off
Helena, MT, United States - Helena
Thu 26/5
Noon
Thu 2/6
Noon
Driver's age:

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Helena Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (42 reviews)
1 location in Helena Airport
Alamo
Locations in Helena Airport
  • 8.9
  • 8.6
  • 8.8
  • 8.8
  • 8.6
Recent reviews
1.9 HorribleSep 26 2021
Picked up SUV and was told that a crack was in the windshield and it was on back order.I had an appointment so left with the vehicle. I couldn’t believe Alamo would rent with such a large crack. It was in my sight line and I returned it the next day. They only offered me a small Sadan. I ask for a credit of some sort since it was not an SUV that I originally rented. The clerk was very rude. She did state I would receive a 200 $ credit. Will never rent from Alamo again.
5.6 OkaySep 22 2020
Friendly staff at the rental car counter inside the airport.wished the car I ordered (Toyota RAV4) would have been available. Instead I got a Chevy Equinox that was just okay but did not meet my expectations.
10.0 ExcellentJul 19 2018
Nice car,
9.2 ExcellentMay 2 2018
Friendly pickup staff personNot having unlimited mileage....promotion was gor 100 free miles....made me conscious of putting too many miles on the vehicle instead of enjoying the journey.
2.0 MediocreMar 24 2018
Cancelled immediately after booking, when I found out about the small print (charging 36 cents per mile... but, although I cancelled early, I was still charged the full amount!!!
10.0 ExcellentMar 23 2018
Very easy pick up and drop off, car was very clean and in good condition. Overall exceeded my expectations.The rental lot was difficult to access.
8.0 ExcellentJul 26 2017
"Gordon" checked us in and we found him to be pleasant / willing to answer any questions that we had. When I got to the car I noticed a rather large "ding" in the front door, passenger side, which was not noted on the initial paperwork. I brought the ding to Gordon's attention and took a photo. Without any fanfare Gordon noted the damage on our paperwork. Gordon also said he would be available during our rental period should any other needs or concerns arise. His attitude was very much appreciated! :)We did not like our experience when we returned the vehicle. The lady just had an attitude that shouted "I don't care!" No greeting.. just, "Picking up or dropping off?" No smile.. no "How was the car?" Just, "Got the keys? Want your paperwork?" So we handed in the mileage / gas tank level and were on our way.
10.0 ExcellentMay 16 2017
Fast, courteous service. Friendly staff. Wonderful clean car.
2.0 MediocreApr 16 2017
No car availableNo one was at the counter when we arrived. Waited 20 minutes for clerk to show up. ( she was outside walking) When she arrived there was no apology for us waiting. She then informs us they didn't even have the class of vehicle we had reserved (a large SUV) but they MIGHT get one back the following evening. We had to cancel our entire trip loosing $$$. Will not be reserving a car here again. We were charged a $10 by Alamo fee but did get the rest of money back.
9.2 ExcellentApr 9 2017
DropoffFast on the road at pickup.Drop off lot is a long way from the counter where you check out
Rated no. 2
Hertz
8.6 Excellent (14 reviews)
1 location in Helena Airport
Hertz
Locations in Helena Airport
  • 8.8
  • 8.7
  • 8.7
  • 9.1
  • 8.7
Recent reviews
8.0 ExcellentOct 18 2021
Renting at Hertz in Helena was quick and easy. The rental car was a bit too low to the ground for comfortable use.
1.9 HorribleSep 9 2021
We had a problem with the smell of the car. We had asked for a no smoking car and when we picked up we were assured all cars were no smoking. We reported it to Hertz so they could fix for next customer. The Hertz representative accused us of creating the small in the car and said they would determine if they would charge us a cleaning fee! We did not have time to return the car for another because we were in a hurry to get to a wedding. They were very rude!!! I will never rent from Hertz Again!!
5.9 OkayJul 25 2021
I liked the cleanliness. Where to take the car back was not explained. Way too expensive for low grade car. Car not good on gas. Will not use Hertz again.🤔
10.0 ExcellentJul 2 2021
Bryan was very pleasant and extremely helpful. He went above and beyond to make sure we had a good car rental experience. It was so nice to experience great customer service.Not a thing!!
10.0 ExcellentMay 2 2021
easy processnothing
9.6 ExcellentAug 17 2020
The car was clean & ready - but one tire was seriously low on air. The Hertz employee went above and beyond and had it repaired in short order by a local tire shop. Drop off was a breeze.An excellent experience with great caring staff. What more could I ask for? All rental car agencies charge a significant premium for full size SUV's - so it was quite pricey.
10.0 ExcellentJul 18 2019
Staff was friendly and helpful. Everything worked great
7.6 GoodSep 16 2018
Decent rentalFine small car-wouldn’t rent this in Montana if the weather got bad thoughKind of an expensive rate for a small car-
8.4 ExcellentAug 25 2018
MpgDrivers seat just ok
9.6 ExcellentSep 5 2017
Nice vehicle roomy for 5Broken back seat belt that was apparently already known about. Very concerned about the safety of one of our children
Rated no. 3
Avis
7.3 Good (7 reviews)
1 location in Helena Airport
Avis
Locations in Helena Airport
  • 8
  • 7.7
  • 7.4
  • 7.7
  • 6.8
Recent reviews
2.0 MediocreNov 23 2021
I had a business meeting in Vancouver, WA on Friday at 1:00 pm. I was at my sons in Olympia when I discovered I had a flat tire in the rental car. I called Avis and was directed to their emergency roadside service. They told me it would be 55 minutes and then a tech would be there to fix the flat. He didn’t come for 5 hours. I missed my meeting. They didn’t have any sense of urgency to assist me.
6.0 GoodApr 28 2021
Staff was helpful.When I got my car, one of the tires was very underinflated and I needed to go to get air immediately after pick up.
10.0 ExcellentSep 2 2019
Pick-up and drop off was quick and easy.
8.8 ExcellentAug 14 2019
Friendly staff...easy pickup and drop off.
8.4 ExcellentOct 23 2017
Unexpected chargeCar condition was fine and acquiring went smoothly.Because we only drove locally and as a means to get ourselves to the airport while our daughter at work, we used less than 75 miles. We were then charged a $15 fee for low mileage. Ridiculous as we spared the car and company wear and tear as a result so why be penalized?
6.4 GoodAug 25 2017
Wrong carThe folks behind the counter were incredibly kind and easy to work with. When the car I reserved wasn't available, they asked what my needs were for renting and made sure I had an alternate available.Sadly the car type I reserved wasn't available. I ended up in a larger car which wasnt terribly inconvenient but I felt like I wasn't getting what I expected.
Rated no. 4
Budget
6.9 Good (14 reviews)
1 location in Helena Airport
Budget
Locations in Helena Airport
  • 7.1
  • 7.4
  • 6.8
  • 7.1
  • 6.5
Recent reviews
2.0 MediocreFeb 26 2022
I showed up to get my car after reserving online and they didn’t have a car available for me. They made no attempt to contact me prior to showing up.
2.0 MediocreDec 24 2021
first car had flat tire, second car was really dirty, smelled unclean, and i was charged more for it even though the first car wasn’t drivable
5.9 OkayJul 13 2021
Reserved vehicle was not available. Reserved a full size SUV and tried to give us a minivan to drive Montanas back roads. Ended up getting a small pickup which ended up fine. This after calling 3 times the week before to confirm they would have my vehicle. Vehicle was not cleaned very well both inside and outside. Staff was friendly though and pickup and drop off was smooth as well.
10.0 ExcellentJun 7 2021
Staff was quick. Car was low miles and roomy for the money.
4.0 OkayApr 11 2021
Staff was in a hurry to get me out of there. No one was there when I dropped it off.Better customer service
4.4 OkayOct 5 2018
Poor experienceCar was availableCar was not clean, tires out of balance making 1400 mile trip like driving on washboard, no washer fluid, found in bad weather, windows and mirrors badly stained in hard water spots, difficult to use in night driving. This was second car, first car issued had bald tires...refused for safety.
9.2 ExcellentJul 10 2018
Easy check-in; needed some details consideredOur vehicle was available even though we arrived late. The process for pick-up was easy and the staff person, helpful.Details in cleaning were missed, a few papers from previous renters still in the car..no windshield fluid was in the vehicle. This made for a few extra stops to clean the windshield due to the bugs!
6.0 GoodAug 12 2017
I was charged for an extra day when the receipt came.
Rated no. 5
National
6 Good (6 reviews)
1 location in Helena Airport
National
Locations in Helena Airport
  • 6.6
  • 6.3
  • 6
  • 5.6
  • 5.3
Recent reviews
2.0 MediocreJul 26 2020
Cahill and Silas found me a good rate and cleaned the car before giving it to me. My Ford Explorer had Sirius/XM, which was fun as I drove across the country.On a car with fewer than 2,000 miles, I was astonished to get a flat tire. Even worse, it turned out that my rental had no spare tire! No full-size, no "doughnut" size either! Roadside assistance was courteous, but it was estimated to be 4-5 hours before a new vehicle could be delivered. Instead, I drove to a nearby Sears Tire store. Still, the flat delayed my trip by 3.5 hours.
6.4 GoodJul 24 2016
I reserved an intermediate car and got a Nissan Sentra. Is that really an intermediate car? It seemed overpriced for the size and features (no satellite radio, etc). It was late at night and the parking lot was kind of far from the desk so I really didn't have an incentive to complain to the desk clerk. He told me it was a Nissan Sentra, but I'm not really familiar with many makes and models. Surprised when I get NYC area prices in Helena, MT.
5.6 OkayJul 3 2016
No one available at pick upThe car was fine. Slight smell of smoke :-(I waited at the counter at Helena Airport for almost half an hour before anyone showed up. I called the number on te sign at the counter No answer. I called the 800 number, spoke to a person, put on hold, disconnected by rating message. The attendant at the Avis counter went to look for the attendant, no luck. I called the 800 message again, waited, and finally the attendant showed up.
Easirent
1 location in Helena Airport
Easirent
Locations in Helena Airport
Recent reviews
Sunnycars
1 location in Helena Airport
Sunnycars
Locations in Helena Airport
Recent reviews
83 travellers who hired a car in Helena Airport gave the car agency they used an average rating of 8,1

Car rental locations at Helena Airport

Good to know

Most popular car type

Intermediate

Top tips for hiring a car at Helena Airport

  • Book your car hire at Helena Airport at least 2 weeks before your trip in order to get a below-average price

FAQs about hiring a car at Helena Airport