10.0 ExcellentDec 29 2020
When I initially called it sounded like they weren't going to be able to provide a large 4 WD vehicle. They said to call 72 hours out, and when I did, the second person said no problem! And got us one! Thanks....
10.0 ExcellentOct 20 2020
So fast and easy for pick up and drop off! The vehicle, Mazda cx-9 was great!!Things were terrific!!
9.2 ExcellentJul 19 2020
Great peoplePrices are high for the vehicle
10.0 ExcellentOct 8 2019
This was the easiest rental car experience of my life. Great service from "Jason". I phoned from the airport and he picked me up in a snowstorm. Had the car running to keep it warm for me. The entire process was seamless; drop off was excellent as well. Thank you!The location of the rental place was about 8 minutes from the airport. In a perfect world, it would be AT the airport, but given how small Missoula is, and how quickly the shuttle process worked, it was a pretty minimal issue.
10.0 ExcellentSep 25 2019
Staff was friendly, helpful, and fast with service.Nothing, really. Short of being located at the airport, I can't think of a thing to improve.
10.0 ExcellentAug 19 2019
Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).
8.0 ExcellentJul 17 2019
Friendly Staff but has no airport LocationAirport pickup area, newer cars.
10.0 ExcellentJun 26 2019
Staff was awesome! Very friendly and very helpfulnothing really
10.0 ExcellentJan 21 2019
It was a very friendly, clean, helpful and great experience!!!Nothing
6.0 GoodNov 27 2018
Rentals Cannot Leave the StateFriendly people. Once you dive into the rental agreement, everything is there.My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.