Book Hertz hire cars in Naples

Naples, FL, United States
Sep 28 — Oct 5
Naples, FL, United States
Tue 28/9
Noon
Tue 5/10
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Naples

Overall rating6.9 GoodBased on 52 reviews
Cleanliness
7.2
Comfort
7.2
Overall
6.9
Pick-up/Drop-off
6.3
Value for money
7.2

Recent reviews

Traveller rating
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Find reviews that mention:
4.0
An inconvenient headachePros:Reid, the manager of this location was very pleasant and helpful.Cons:My tire pressure light went on 3 days after I picked my car up. At that point, it was Sunday and the location that I picked it up from was closed. Customer service was not helpful. They suggested that I drive to Ft. Myers (almost 1 hr. away) on a compromised tire, on Mother's Day...to remediate the issue. They wouldn't send roadside assistance and they wouldn't transport a different car to Naples airport so that I could exchange my somewhat dangerous vehicle for a safe vehicle. They didn't even offer me a credit of any sort for this problem!!!Reviewed May 17 2018
review fromkayak
7.6
Delayed pickup - Good carPros:Liked the fact that the office was in the airport terminal, therefore we did not need to connect to another building. The agent was friendly and helpful and the car was clean.Cons:I did not like the fact that on arrival, there was no one else at the Hertz desk, but I had to wait over 25 minutes for the agent to appear. Once the paperwork was complete the agent said he was off to collect the car, so I again had to wait another 15 minutes. In total, the whole process took over an hour. Yet on the neighbouring desk with another car rental agency, a customer came in and picked two cars up for his family and he was on the road with 15 minutes. I was not impressed. Thankfully the drop off was a lot less time consuming.Reviewed Apr 12 2018
review fromkayak
2.0
Pros:NothingCons:They called me 5 hours before I was due to pick it up & tell me they didn’t have a car for me and basically left me stranded, I had to call around at the last minute pay $200 extra to hire a min van & when I got there not only did they have 3 mini vans It was through hertz that hired it to me even though I had to book it with thrifty as hertz had told me they didn’t have one! Will not be using hertz againReviewed Jul 18 2020
review fromkayak
3.6
Pros:The staff was confusing, rude, added extra charges to rental, had to drive back to naples to figure out why because the local office wouldn't answer the phone and the national office has no customer service on weekends. Chevy spark was not a great car, but was economy priced. Beyond that, the brakes were a little weirdCons:Better communication about add-ons. Hertz offering weekend customer service. Getting my permission to add charges on.Reviewed Nov 8 2020
review fromkayak
2.0
Pros:Nothing.Cons:On the day I was supposed to pick up the rental, I called to see if I can get the car early. Instead they canceled my reservation and said they did not have any cars, and when I asked if they could give me any vehicle type, did not have to be the van I requested, they said I cannot be helped and to try another place.Reviewed Mar 4 2021
review fromkayak
10.0
Pros:It was a 1 man staff and he was busy but he was fine. We changed the return date and that was handled very easily.Cons:He was all by himself so we had to wait a little while but he did all he could to get it done .Reviewed Nov 24 2020
review fromkayak
4.0
Pros:Location of pick upCons:Car smelled like smoke at first, employees were not wearing masksReviewed Jul 3 2020
review fromkayak
4.0
Pros:Car was clean. Drop off was easyCons:Pick up was poor. Received email directing me to pick up location at ritz Carlton that had been closed for months. Wasted 25 minutes going there to be directed back to original pick up location. Car was ready over an hour later than reserved.Reviewed Apr 3 2021
review fromkayak
8.0
Pros:Drop-off super easy at RSW airportCons:Pick-up at Naples Airport was a bit slowReviewed Aug 6 2019
review fromkayak
10.0
Pros:The staff was super friendly and knowledgeable. Pick up and drop off were both easy. Will definitely rent again from them.Cons:Service was excellent, don't need to improve anything at this time. Only thing needed is updated signs at the location I rented from as they had recently become a Hertz and their signs still said thrifty.Reviewed Jan 28 2020
review fromkayak
2.0
Horrible rental experiencePros:The only good thing was the car had sirris radio.Cons:The car didn’t have cruise control. I didn’t know to ask because every car I rented had cruise control. The car was incredibly uncomfortable as well. There was a constant noise of metal flapping too. Found the culprit: some metal near the front tire was missing a screw, thus causing the constant noise.Reviewed May 22 2018
review fromkayak
9.2
Great value.Pros:Fast, courteous, very reasonable.Cons:Car had an odor of smoke. Bought an air freshener to kill the odor.Reviewed Mar 29 2017
review fromkayak

Where can I find Hertz hire cars in Naples?

850 Seagate Drive, Hertz car hires

Address

850 Seagate Drive

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday09:00 - 12:00

Phone

+1 239 643 9909

Address

280 Vanderbilt Beach Dr.

Hours

Monday08:00 - 16:30
Tuesday08:00 - 16:30
Wednesday08:00 - 16:30
Thursday08:00 - 16:30
Friday08:00 - 16:30
Saturday08:00 - 16:30
Sunday08:00 - 16:30

Phone

+1 239 598 1686

Address

550 Terminal Dr.

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
Sunday07:30 - 18:00

Phone

+1 239 643 1515

Address

1785 5th Ave S

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday09:00 - 12:00

Phone

+1 239 443 5799

Good to know

Most popular location

550 Terminal Dr.

Most popular car type

Premium

FAQs about hiring a car from Hertz in Naples

  • Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Hertz in Naples.

  • Hertz has 4 car hire locations in Naples. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes