Cons: I booked the car well in advance to pick up after 5PM. I receive a call while on a flight and VM saying I cannot pick the car up after 5PM because they will be closed. Impossible to reach anyone at the location - they charged me the full price and rented out the car to somebody else.
Pros: Oversold
Cons: Oversold didn't honor reservation.
Pros: The shuttle bus was packed, as all the passengers were shoulder to shoulder in a pandemic.
My car was not available (nor was the car ready for everyone else in line). I was asked to wait additionally or upgrade at my cost. The check out person said there were no scratches on my car because none were listed on the form after I pointed out some of the scratches! Finally, no wiper fluid in the care (it was snowing?)
Cons: The shuttle bus was packed, as all the passengers were shoulder to shoulder in a pandemic.
My car was not available (nor was the car ready for everyone else in line). I was asked to wait additionally or upgrade at my cost. The check out person said there were no scratches on my car because none were listed on the form after I pointed out some of the scratches! Finally, no wiper fluid in the care (it was snowing?)
Pros: Nothing my appointment was at 4 and they close at 4 so I could not get car then they tell me to come back in morning so after $100 Uber to and from they tell me they don’t have a car
Cons: Make sure that you have a car when making reservations for people. This was a total nightmare and we were stranded in Denver with NO TRANSPORTATION
Pros: They had us wait around 6 hours from pick up time and at drop off time the space to drop off cars in the middle of downtown was full.
Pros: The final charges are extremely expensive!
Cons: I want this disputed!
Pros: Nothing, i didn't pick up the car
Cons: They wanted to charge me $100 out of a $140 bill to cancel several days in advance
Pros: I was overcharged on my rental
Cons: Everything was quick and easy. Did s one way rental and kayak was great because literally ever rental car company did not offer a one way rental.
Pros: That I received a refund
Cons: The store to gav been opened when I arrived
Pros: They had plenty of staff to serve customers- previously the wait was nearly 90 minutes. We receive our car quickly because it was a small car, those who rented larger car had to wait longer.
Cons: Understanding the pandemic times were in, I was totally pleased with Hertz. They did a great job.
Pros: I got a big chunk of my payment refunded.
Cons: The car was filthy and had mechanical issues.
Hertz has 7 car hire locations in Denver. Take a look at our Hertz hire location map to find the best car hires near you.
Yes
Yes