Pros: Staff (Mary) was very friendly and helpful!!
Cons: Check engine light came on and windshield wipers didn’t work in a Colorado snow storm. Seriously unsafe.
Pros: Staff at front desk kind and friendly.
Cons: Could not contact front desk and kept getting rolled to customer service and told to basically spend my day calling since I had to talk to someone at the front desk for my issue. Never spoke to front desk after calling at least 40 times..no exaggeration. Customer service sucked!
Pros: The car was clean
Cons: The pick up line was ridiculously long and took forever to get a car and drop off felt rushed like cattle
Cons: There was an extremely long line for pick up. The entire process took close to two hours, which caused me to miss an appointment. Terrible experience.
Cons: Rude customer service and long waiting lines
Pros: Staff was pleasant, and helpful. They were later great in helping me find a new car after the first one they offered was not what I wanted.
Cons: Drop off was confusing. There are multiple car agencies dropping off at the same tine. The (AVIS) attendant was inattentive/ rude and got my email address wrong. He was on the phone with a friend the whole time and barely responded to me when I went back and told him that I had not received an email with the closeout and I had to later call Payless to have them send me the actual bill and closeout.
Pros: Pick up was terrible. Payless Denver location has been combined with Budget and Avis. Line was out the door and took over an hour to get through.
After that, all was good. Car was clean, drop off was great.
Cons: Pick up
Pros: Fast, and friendly staff
Cons: Free upgrade!
Cons: Pick up was confusing and took a long time. I was charged three times the quotes rate with no explanation as of yet.
Cons: The check in process was a bit frustrating but the vehicle was perfect and clean. The drop off process was handled with ease.
Cons: Lines were long and moved very slowly. Cars were not ready for most customers so had to sit and wait for your car after standing in the long line.
Payless has 1 car hire location in Denver. Take a look at our Payless hire location map to find the best car hires near you.
No (according to our data)