Book Payless car hires in Denver

Pros: nothing

Cons: pick-up took 40 mins and much more that i wont type out

Cons: Car was not the cleanest and the pickup facility is not well maintained.

Pros: The car itself was fine.

Cons: At pickup, they were playing a horror film with teens being murdered really loudly and children were getting scared. Then they tried to overcharge us an additional $200 for insurance we had declined and were annoyed when we noticed. At drop off, we had to wait an extra 30 minutes bc Simeon was “on break” so we couldn’t drop off the car.

Pros: Nothing. Selfish idiot staff who wants to upsell to what I already booked and paid for. Will not release the car unless I agree to.

Cons: Be human and professional. The vehicle needed maintenance. Had no washer so had to stop every few hours to clean the glass. Staff was rude and intoxicated on job so could not even return the car on the lot. When went inside, they try to add more to the total.

Pros: Drop off was easy. I dropped my rental on 9/22/19 , 40 minutes late due to Denver traffic. I was charged $481.52 for a contract that was for $385.22. They did had to put fuel in the car because I was late due to traffic and I would have missed my flight back to Orlando, Fla. It was $96.30 More due to fuel and 40 minutes late. Payless debited my bank account on 9/25/19 the $481.52. On 9/26 another debit came out of my bank account for $871.11 because they said I didn’t return the car until 4 days later. ??? How can this happen?? This is fraud on Payless car rental !! I have had the run around and they still have my extra $871.11 today(10/4/10). They credited me the $481.52 and keep my $871.11 for a 4 day rental on a Ford Escape!! I’m still trying to get my money back!! Never rent anything from Payless car Rental!!

Cons: Not try to fraudulently steel my money from my bank account. My daughter is a attorney and we plan on bringing legal action against Payless Car rental. Kayak needs to take them off of their vender lists. Disgusted car renter. !!