Guest reviews
Overall rating
8,5
Excellent
Based on 13 990 reviews
Cleanliness
8,3
Comfort
8,4
Pickup/dropoff
8,1
Value for money
8,1
Pros
"Very friendly and helpful staff."
(in 466 reviews)
"This was a great experience."
(in 309 reviews)
"His customer service was excellent!."
(in 1169 reviews)
Cons
"No cars available upon arrival."
(in 229 reviews)
"Return car process was too slow."
(in 56 reviews)
"Long line to pick up car."
(in 70 reviews)
Recent reviews
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Find reviews that mention:
customer service
car was clean
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great customer
great service
friendly staff
car available
car was great
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10,0
Pros: Friendly and helpful staff!
review from
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9,2
Cons: The car we rented was not a good fit for driving on mountain roads. It would not accelerate well. It was marketed as a compact SUV and was smaller than my Toyota Corolla.
review from
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6,8
Pros: Check in at the desk was quick, leaving the facility took too long with only one person working the exit.
Cons: On the way back to the Denver airport from Vail, CO to return the car, we encountered a bit of rain. Either the tires were bald, or wrong type to drive in any weather (this is August so no snow!), but we were hydroplaning at slow speed. Very dangerous to rent this out to people.
review from
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6,8
Pros: The staff was helpful when they found out that the car we reserved was not available . We got a car that fit our needs. However, they increased the amount of the rental and were not supposed to according to what the car handler said on the lot. My contract was for about $200 less than the quote.
review from
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8,8
Cons: It would’ve been nice to know you couldn’t use cash. Wasn’t listed anywhere online. It states that you need a credit card for deposits but I had planned to pay in cash an provide a credit card for the deposit. Got my deposit back quickly.
review from
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9,6
Pros: Staff, Zach, was great at the pick up and the check in person at the drop off was quick.
Cons: Kayak wasn't great- I thought I was picking up the car near the airport but it was an off site location. Luckily, I wasn't getting off an airplane for pick off. Had to pay extra for the different location drop off but the rep at the pick up charged less than the usual fee. Enterprise FAB! Kayak not
review from
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10,0
Pros: The staff was incredible! They didn't have a cargo van in stock so they offered a mini van with fold-able seats. When I was sick the day I needed to return the vehicle, they waved the fee so I could return it at a closer location. I'm an Enterprise rental customer for life!
Cons: Nothing! They were so friendly and amazing, I don't think they could have made my experience any better.
review from
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6,8
Pros: Car size was accurate, central location for pickup
Cons: Cleaning of car was subpar, the underneath storage had fast food leftovers and was not cleaned, there was a slight scent of tobacco and the cup holders had some goo in them.
review from
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8,4
Pros: The staff was very friendly and helpful.
Cons: I was not notified that the location was not anywhere close to the airport. I had to Uber each way for an additional $55 total.
review from
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4,8
Cons: Hidden fees made the rental vastly more expensive than the advertised price. I would never have agreed to a price that hight, but by arrival time it was too late to make alternative plans.
review from
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2,0
Cons: Did not realize when booking that it was not by the airport. Was dropped off at the one near the airport and Enterprise refused to help me. Their only suggestion was to either Uber to the correct place or walk to find another car! Walked along the highway and Budget helped me get a car.
review from
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8,0
Pros: Easy booking and pickup
Cons: Car had 30,000 plus miles on it. It worked fine but I hadn’t expected these many miles on a rental.
review from
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10,0
Pros: Friendly and helpful staff!
review from
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9,2
Cons: The car we rented was not a good fit for driving on mountain roads. It would not accelerate well. It was marketed as a compact SUV and was smaller than my Toyota Corolla.
review from
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8,8
Cons: It would’ve been nice to know you couldn’t use cash. Wasn’t listed anywhere online. It states that you need a credit card for deposits but I had planned to pay in cash an provide a credit card for the deposit. Got my deposit back quickly.
review from
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9,6
Pros: Staff, Zach, was great at the pick up and the check in person at the drop off was quick.
Cons: Kayak wasn't great- I thought I was picking up the car near the airport but it was an off site location. Luckily, I wasn't getting off an airplane for pick off. Had to pay extra for the different location drop off but the rep at the pick up charged less than the usual fee. Enterprise FAB! Kayak not
review from
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10,0
Pros: The staff was incredible! They didn't have a cargo van in stock so they offered a mini van with fold-able seats. When I was sick the day I needed to return the vehicle, they waved the fee so I could return it at a closer location. I'm an Enterprise rental customer for life!
Cons: Nothing! They were so friendly and amazing, I don't think they could have made my experience any better.
review from
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6,8
Pros: Check in at the desk was quick, leaving the facility took too long with only one person working the exit.
Cons: On the way back to the Denver airport from Vail, CO to return the car, we encountered a bit of rain. Either the tires were bald, or wrong type to drive in any weather (this is August so no snow!), but we were hydroplaning at slow speed. Very dangerous to rent this out to people.
review from
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6,8
Pros: The staff was helpful when they found out that the car we reserved was not available . We got a car that fit our needs. However, they increased the amount of the rental and were not supposed to according to what the car handler said on the lot. My contract was for about $200 less than the quote.
review from
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6,8
Pros: Car size was accurate, central location for pickup
Cons: Cleaning of car was subpar, the underneath storage had fast food leftovers and was not cleaned, there was a slight scent of tobacco and the cup holders had some goo in them.
review from
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8,4
Pros: The staff was very friendly and helpful.
Cons: I was not notified that the location was not anywhere close to the airport. I had to Uber each way for an additional $55 total.
review from
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8,0
Pros: Easy booking and pickup
Cons: Car had 30,000 plus miles on it. It worked fine but I hadn’t expected these many miles on a rental.
review from
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4,8
Cons: Hidden fees made the rental vastly more expensive than the advertised price. I would never have agreed to a price that hight, but by arrival time it was too late to make alternative plans.
review from
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2,0
Cons: Did not realize when booking that it was not by the airport. Was dropped off at the one near the airport and Enterprise refused to help me. Their only suggestion was to either Uber to the correct place or walk to find another car! Walked along the highway and Budget helped me get a car.
review from
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Where can I find Enterprise hire cars in Denver?
351 Broadway, Enterprise car hire
Address
351 BroadwayPhone
+1 303 575 0044FAQs about hiring a car from Enterprise in Denver
What is the most popular car hire from Enterprise in Denver?
Premium (RAM Pickup or similar) is the most frequently booked car hire type from Enterprise in Denver.
How many car hire locations does Enterprise have in Denver?
Enterprise has 12 car hire locations in Denver. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Denver Intl Airport (DEN)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Denver Intl Airport (DEN)?
Yes