Book Enterprise car hires in Denver

Pros: I was left stranded with no vehicle. I made the reservation for the airport pick up, but find out it was for the downtown location. Turns out the downtown location was closed on the day of the pick up. How can Enterprise rent a car when they're not even open. Ended up having to take a Lyft to my destination two hours away.

Cons: Anything and everything.

Cons: Not giving our reserved car to someone else leaving us entirely without transportation.

Pros: The staff was rude and extremely unhelpful. We were promised a premium truck which was then revoked. Upon arrival the truck was available but only in 2 wheel drive. Being we were in Colorado I wanted a 4 wheel drive car. Upon arrival the associate said they had a 4 wheel minivan available so I opted for that. It turns out the van was only 2 wheel drive and the associate lied to us. It snowed that night and we barely made it to our rental condo. We also missed a day of skiing because of the weather and our inability to drive. We called enterprise to see if they could provide a 4 wheel car. We never received a call back.

Cons: Everything. After this experience I will never use kayak or enterprise again.

Pros: The car was a comfortable and handled the icy roads amazing

Cons: The car smelled like weed

Pros: We were able to have a car

Cons: Not given a full size sedan. Very poor customer service. Sat around for an hour waiting for the car after the scheduled pick up time

Cons: I cannot get in touch with the branch and no one has contacted me to close my ticket. It is outrageous that I cannot reach someone at the branch on the phone. The automated message literally says “sorry this request cannot be completed”.

Pros: Due to extenuating circumstances (flight was delayed by 1.5hrs) they let me cancel reservation.

Cons: Pick up was impossible, not actually at the airport Enterprise location, would have had to uber to the site. The rental location was only open until 6pm! Due to a flight delay, did not get there in time for rental. The reservation is NON transferrable (can't move your reservation to another location), NON changeable (can't go the next day), NOT cancellable (except in circumstance above). The rental fee for an airport location is only $10-20 more per week.

Pros: The staff was not easy when picking up the car. However, the staff is very nice when I returned. They gave me a car with problems in the front tire, I have to cancel half day of my trip just to drive back and switch to another car.

Cons: Make sure the car is safe before turning to customer, such as tire pressure, brakes, windshield water. It is very dangerous to drive under snowing weather in Rocky mountain.

Cons: The car had a busted drivers seat. The rear seat belts were under the seats. My family and I had to stand in a very cold area to wait to get the car. There was no offer to upgrade. One of the worst enterprise experiences that I have ever had. Will not be renting from this facility in the future.