Guest reviews
Overall rating
5,9
Okay
Based on 2 456 reviews
Cleanliness
5,6
Comfort
6,1
Pickup/dropoff
5,1
Value for money
5,9
Pros
"Car was in great condition."
(in 91 reviews)
"The price was very good"
(in 105 reviews)
"The car was fine and clean."
(in 163 reviews)
Cons
"The customer service was terrible."
(in 123 reviews)
"Must be a credit card."
(in 31 reviews)
"Car reserved wasn't available."
(in 59 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
long wait
credit card
car was clean
long line
car available
waited over an hour
car was great
dirty car
great price
wait time
great car
great value
friendly staff
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2,4
Pros: They had a car available in a pinch.
Cons: It would have taken ~2.5hrs to get the rental car after stepping foot on the rental shuttle curb. Took a ride share from their location in horror and forwent rental car the whole work trip. My bad for not booking my car when I originally booked my flight through my trusty preferred provider. ¯\_(ツ)_
review from
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3,2
Cons: it took 2.5 hours to pick up the car
review from
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4,8
Pros: Drop off was quick
Cons: Pickup process took over an hour. The car was dirty and also required maintenance.
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2,8
Pros: Nothing
Cons: Everything,
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2,8
Pros: Drop off was easy.
Cons: Pick up took over an hour. Incredibly inefficient process. Received car that was not nearly the quality of the car I reserved. (They didn't, as far as I could tell, actually have the car I reserved. Not sure how they get away with this false advertising.)
review from
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2,0
Pros: Nothing. Staff did not inform customers that they were out of cars until we had spent at least 30 minutes on the shuttle and in line. They could only recommend that we try another rental agency.
Cons: Actually having cars. Had a reservation, but they were out of cars. Ended up having to take a shuttle back to the airport and rent a car from Avis at twice the rate, and having to spend an additional two hours of time between the airport and rental agencies. Terrible start to a vacation!
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2,4
Cons: The lines were horrific !!!!!!
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3,6
Cons: Main issue was car pick up. Long line. Over one hour to wait in line. Counter help not real friendly. Drop off went well. During drop off I saw an even longer line for pick up than when we arrived. Car was fine. Will not use again.
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2,0
Cons: Maybe if they had a car to rent? I paid for a rental car and was told there were no cars available. That was upon my arrival at 10:00 pm.
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3,6
Pros: This was initially an well priced option, but I’m waiting to see the outcome of a toll bill that wasn’t explained to me well.
Cons: The vehicle itself felt dangerous. There was an issue with the brakes that caused the whole car to shake when going downhill on the highway. Also the toll situation could be a huge problem.
review from
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10,0
Pros: Very helpful and personable staff
Cons: Nothing really - everything went well
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4,0
Pros: Pick up was okay and drop off pretty easy, but....
Cons: I was charged at least $38 extra (gas change) and I don't know how much more because it is impossible to speak with anyone at Fox. TERRIBLE post rental customer service. They are purposefully ripping customers off and making it so difficult to complain/get it straightened out that people give up.
review from
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2,4
Pros: They had a car available in a pinch.
Cons: It would have taken ~2.5hrs to get the rental car after stepping foot on the rental shuttle curb. Took a ride share from their location in horror and forwent rental car the whole work trip. My bad for not booking my car when I originally booked my flight through my trusty preferred provider. ¯\_(ツ)_
review from
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3,2
Cons: it took 2.5 hours to pick up the car
review from
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4,8
Pros: Drop off was quick
Cons: Pickup process took over an hour. The car was dirty and also required maintenance.
review from
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2,8
Pros: Nothing
Cons: Everything,
review from
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2,8
Pros: Drop off was easy.
Cons: Pick up took over an hour. Incredibly inefficient process. Received car that was not nearly the quality of the car I reserved. (They didn't, as far as I could tell, actually have the car I reserved. Not sure how they get away with this false advertising.)
review from
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2,0
Pros: Nothing. Staff did not inform customers that they were out of cars until we had spent at least 30 minutes on the shuttle and in line. They could only recommend that we try another rental agency.
Cons: Actually having cars. Had a reservation, but they were out of cars. Ended up having to take a shuttle back to the airport and rent a car from Avis at twice the rate, and having to spend an additional two hours of time between the airport and rental agencies. Terrible start to a vacation!
review from
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2,4
Cons: The lines were horrific !!!!!!
review from
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3,6
Cons: Main issue was car pick up. Long line. Over one hour to wait in line. Counter help not real friendly. Drop off went well. During drop off I saw an even longer line for pick up than when we arrived. Car was fine. Will not use again.
review from
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2,0
Cons: Maybe if they had a car to rent? I paid for a rental car and was told there were no cars available. That was upon my arrival at 10:00 pm.
review from
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3,6
Pros: This was initially an well priced option, but I’m waiting to see the outcome of a toll bill that wasn’t explained to me well.
Cons: The vehicle itself felt dangerous. There was an issue with the brakes that caused the whole car to shake when going downhill on the highway. Also the toll situation could be a huge problem.
review from
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4,0
Pros: Pick up was okay and drop off pretty easy, but....
Cons: I was charged at least $38 extra (gas change) and I don't know how much more because it is impossible to speak with anyone at Fox. TERRIBLE post rental customer service. They are purposefully ripping customers off and making it so difficult to complain/get it straightened out that people give up.
review from
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Where can I find Fox hire cars in Denver?
24558 E 75th Avenue, Fox car hire
Address
24558 E 75th AvenuePhone
+1 303 214 7955FAQs about hiring a car from Fox in Denver
What is the most popular car hire from Fox in Denver?
Premium (RAM Pickup or similar) is the most frequently booked car hire type from Fox in Denver.
How many car hire locations does Fox have in Denver?
Fox has 1 car hire location in Denver. Take a look at our Fox hire location map to find the best car hires near you.
Does Fox have a car hire location at the airport: Denver Intl Airport (DEN)?
Yes
Does Fox offer shuttle or airport pick-up services from Denver Intl Airport (DEN)?
Yes