Book Fox car hires in Denver

Pros: Staff was very friendly and car was great.

Cons: Picking up car worked fine and the employee was friendly but only verbally pointed me toward the car and didn’t leave the desk. It was raining and I was soaking wet by the time I ran around the parking lot and found the correct car. I also didn’t have the chance to look over the car for any existing damage before I took responsibility for it. Facility bathroom was very dirty.

Pros: The car itself was fine. Shuttle service was timely and the driver was friendly.

Cons: The hours of operation are useless. If you have an early morning flight (or your original flight canceled and now suddenly you have an early flight) good luck. There is no key drop off to securely return the vehicle after hours. They ask that if it’s after hours you leave the car unlocked with the keys in it in the parking lot next door. Then getting to the airport terminal you’re left to your own devices. Walk or call a cab. I contacted the next door business whose parking lot is affected by these “after hours drop offs” and they said that they don’t want any Fox rental cars in their parking lot for any reason. No coordination was made with them. The rental facility itself does not have a phone. You cannot contact anyone at that facility in any way other than walking in and speaking with them in person. So if you have any problem at all you have to call the corporate number and wait on hold for 30+ minutes. The staff at the corporate number isn’t helpful. They don’t have up-to-date information about the local offices’ policies or daily ongoings (and can’t call them to ask BECAUSE THE FACILITY LITERALLY DOESNT EVEN HAVE A PHONE). I asked if I can file a complaint. They told me the only way to do so is to walk into the store and complain to that manager. They squeeze money out of you unfairly. I paid for the prepaid tolls because they make it seem like you have no other option. Turns out I didn’t even drive on a tollway the entire time. Would’ve been nice if the staff would’ve told me that when I told them where I was headed with the car. Overall it was a hassle. If everything would have gone according to plan or if I had read the reviews and known Fox’s deficiencies ahead of time I could’ve planned my trip around it better and saved myself from the headache. If all you need is a simple rental and you don’t run into unforeseen circumstances, they’re a mostly fair place for a discount rental. But good luck if any single thing goes wrong...

Cons: We rented the car before the pandemic. We were unable to get any refund, so we lost all our money on the car.

Pros: Nothing.

Cons: They were closed when we arrived even though our reservation said they were open 24 hours. We were not able to pick up the rental I had already paid for.

Pros: Nothing

Cons: The 3rd part app “should” make its customers more aware of the policies of the company we’re renting from. I paid for a car rental and was not allowed to pick up the car!

Pros: NOTHING, Had to rent from Enterprise as they never answered the phone for pickup shuttle. Wasted 90 minutes at the airport.

Cons: Answer the phone.

Pros: Yes they were but I wasn't told that you wouldn't be 25 hrs anymore..

Cons: there was no procedure for drop off when they were closed. Almost missed my flight had to leave vehicle in front of locked gate with keys in vehicle an it could have been stolen an me liable or miss my flight sn wait til 9 am til they opened.. just bad experience all around. Nobody checked tank which was at 75 percent an then they wanted to hit me with fees for a full tank.