Guest reviews
Overall rating
5,9
Okay
Based on 2 271 reviews
Cleanliness
5,6
Comfort
6,1
Pickup/dropoff
5,2
Value for money
5,9
Skip to main content
Pros
"Car was in great condition."
(in 91 reviews)
"The price was very good"
(in 105 reviews)
"The car was fine and clean."
(in 163 reviews)
Cons
"The customer service was terrible."
(in 123 reviews)
"Must be a credit card."
(in 31 reviews)
"Car reserved wasn't available."
(in 59 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
long wait
credit card
car was clean
long line
car available
waited over an hour
car was great
dirty car
great price
wait time
great car
great value
friendly staff
-
5,2
Cons: The staff member when we went to pick up the car was extremly rude and not helpful. Super disappointed in the customer service
review from
-
4,4
Pros: Very long line at the counter. A lot of running around with the counter people. Waited :45 for a car, even though I had a reservation.
Cons: Clean your cars! Get more people at the counters during peak times.
review from
-
4,0
Pros: Car was fine (very scratched up but serviceable), but not the vehicle we paid for.
Cons: Pick-up was terrible. Didn’t have the car we had reserved. Took an hour to actually get a car (not the SUV we paid for, but “a” car). Staff was completely ineffective. Drop off was also a hassle (computer error??) but manager took care of it. Too mutant good competitors to use Fox again.
review from
-
10,0
Cons: Best price best car good service from the one gentleman that helped us out.
review from
-
9,6
Pros: Friendly staff!! Great car!
review from
-
8,4
Cons: Car was great. Very clean, and a free upgrade. The shuttle service both to and from the airport was very slow. Several other rental agencies had more than one bus come to pick up their clients while we waited for quite some tome for Fox to come. I’d suggest planning for decent wait on the shuttle
review from
-
5,2
Cons: We had prepaid the rental car when booking but upon arrival at the rental agency a substantial amount of additional fees were charged, including a ridiculously high daily fee for a single additional driver and excessive local taxes, in total almost doubling the cost, plus a charge for early return!
review from
-
5,6
Cons: Excessive cigarette odor
review from
-
6,4
Pros: The person who helped us was nice
Cons: It took over an hour and and a half of waiting to get our car.
review from
-
5,2
Pros: The car was nice. The lady I dropped the car offf was nice.
Cons: It took over an hour to get out of the rental facility. It was over 30 minutes before we could begin the check out process. The dude at the counter kept trying to add extra charges. Once we were done, it took another 20 minutes to get our car.
review from
-
9,2
Pros: The SUV was nearly new, very comfortable, ran great, and got excellent gas milaeage.
Cons: Everything was fine except for the long time we had to wait at the pick up counter. I think the system was having technical difficulties, but the guy helping us was trying his best to address it, and he was very friendly throughout.
review from
-
2,0
Pros: Staff was not friendly! They doubled the price of what I had booked online and changed the model of the car three times before we got one. The price was horrible and the lady at the counter insisted that we pay for insurance that we already had. Not enough space to tell you how awful they were!
Cons: Everything. Even upon returning the car they weren't helpful No visible signs at the building to tell you where to return the car. Had to walk the parking lot and ask where to return. Finally found a tiny sign inside the gate. Horrible experience and too much money!
review from
-
10,0
Cons: Best price best car good service from the one gentleman that helped us out.
review from
-
9,6
Pros: Friendly staff!! Great car!
review from
-
9,2
Pros: The SUV was nearly new, very comfortable, ran great, and got excellent gas milaeage.
Cons: Everything was fine except for the long time we had to wait at the pick up counter. I think the system was having technical difficulties, but the guy helping us was trying his best to address it, and he was very friendly throughout.
review from
-
5,2
Cons: The staff member when we went to pick up the car was extremly rude and not helpful. Super disappointed in the customer service
review from
-
4,4
Pros: Very long line at the counter. A lot of running around with the counter people. Waited :45 for a car, even though I had a reservation.
Cons: Clean your cars! Get more people at the counters during peak times.
review from
-
4,0
Pros: Car was fine (very scratched up but serviceable), but not the vehicle we paid for.
Cons: Pick-up was terrible. Didn’t have the car we had reserved. Took an hour to actually get a car (not the SUV we paid for, but “a” car). Staff was completely ineffective. Drop off was also a hassle (computer error??) but manager took care of it. Too mutant good competitors to use Fox again.
review from
-
5,2
Cons: We had prepaid the rental car when booking but upon arrival at the rental agency a substantial amount of additional fees were charged, including a ridiculously high daily fee for a single additional driver and excessive local taxes, in total almost doubling the cost, plus a charge for early return!
review from
-
5,6
Cons: Excessive cigarette odor
review from
-
6,4
Pros: The person who helped us was nice
Cons: It took over an hour and and a half of waiting to get our car.
review from
-
5,2
Pros: The car was nice. The lady I dropped the car offf was nice.
Cons: It took over an hour to get out of the rental facility. It was over 30 minutes before we could begin the check out process. The dude at the counter kept trying to add extra charges. Once we were done, it took another 20 minutes to get our car.
review from
-
2,0
Pros: Staff was not friendly! They doubled the price of what I had booked online and changed the model of the car three times before we got one. The price was horrible and the lady at the counter insisted that we pay for insurance that we already had. Not enough space to tell you how awful they were!
Cons: Everything. Even upon returning the car they weren't helpful No visible signs at the building to tell you where to return the car. Had to walk the parking lot and ask where to return. Finally found a tiny sign inside the gate. Horrible experience and too much money!
review from
Other suppliers in Denver scored
- 7.8/10 Avis car hires in Denver
- 6.9/10 Payless car hires in Denver
- 7.2/10 Budget car hires in Denver
- 6.3/10 Hertz car hires in Denver
- 6.0/10 Advantage car hires in Denver
- 7.3/10 Thrifty car hires in Denver
- 8.9/10 Alamo car hires in Denver
- 8.3/10 Enterprise car hires in Denver
- 8.3/10 Sixt car hires in Denver
- 6.2/10 E-Z Rent-A-Car car hires in Denver
- 9.5/10 Silvercar car hires in Denver
- 6.5/10 Dollar car hires in Denver
Where can I find Fox hire cars in Denver?
24558 E 75th Avenue, Fox car hire
Address
24558 E 75th AvenuePhone
+1 303 214 7955FAQs about hiring a car from Fox in Denver
How many car hire locations does Fox have in Denver?
Fox has 1 car hire location in Denver. Take a look at our Fox hire location map to find the best car hires near you.
Does Fox have a car hire location at the airport: Denver Intl Airport (DEN)?
Yes
Does Fox offer shuttle or airport pick-up services from Denver Intl Airport (DEN)?
Yes
