Guest reviews
Overall rating
7,6
Good
Based on 2 425 reviews
Cleanliness
8,1
Comfort
8,1
Pickup/dropoff
7,4
Value for money
7,4
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Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
great car
car available
great service
easy drop
car was great
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returned the car
friendly staff
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car smelled
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6,8
Pros: The car was great, and the counter help was wonderful.
Cons: I was booked at a Avis destination that was not at the DEN airport, and was closed when I would have arrived. Fortunately, that reservation was shifted to the airport hub, but there was a significant additional cost for the rental, of the same car that I reserved,
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5,2
Cons: Both drop off and pick up we’re very slow
review from
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2,0
Pros: There were no cars available in the class that I rented and they wanted me to pay the rate for very expensive car they did have. Felt like baut and switch. The staff would not accommodate nor would Avis corporate when I called for assistance.
Cons: Do not rent from them.
review from
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2,0
Pros: Arrived from airport and Avis representative says they don’t have any vehicles available for my reservation.
Cons: I would have appreciated a simple call or voicemail saying the bad news instead waiting until I ubered to the Avis location.
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10,0
Cons: Nothing
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7,2
Pros: Staff was helpful. After waiting for an hour they gave us a different car, so we didn't have to wait any longer.
Cons: If a car is booked for 4 pm, it should be ready at 4 pm not 5 pm or 5:30 pm.
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4,0
Cons: Car smelled very strong of marijuana.
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8,4
Pros: Great staff
Cons: Drop off was confusing. No instructions
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8,8
Cons: Better price
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10,0
Pros: Friendly staff, easy drop off an pick up, convenient location.
review from
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7,6
Pros: The pickup and dropoff were easy and quick. The car was clean and the process was easy.
Cons: The car is billed in 24-hour cycles. I rented on a Wednesday at 13:00, returned on a Friday at 15:00, and was billed for three days. The car itself (Chevy Cruze) was uncomfortable and not user-friendly.
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5,6
Pros: Drop off was easy
Cons: They didn’t have the suv we ordered, so we had to take a bigger suv at more money. Or wait until the car we ordered was in. I thought this was ridiculous and M not likely to rent from Avis again.
review from
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6,8
Pros: The car was great, and the counter help was wonderful.
Cons: I was booked at a Avis destination that was not at the DEN airport, and was closed when I would have arrived. Fortunately, that reservation was shifted to the airport hub, but there was a significant additional cost for the rental, of the same car that I reserved,
review from
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7,2
Pros: Staff was helpful. After waiting for an hour they gave us a different car, so we didn't have to wait any longer.
Cons: If a car is booked for 4 pm, it should be ready at 4 pm not 5 pm or 5:30 pm.
review from
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8,4
Pros: Great staff
Cons: Drop off was confusing. No instructions
review from
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7,6
Pros: The pickup and dropoff were easy and quick. The car was clean and the process was easy.
Cons: The car is billed in 24-hour cycles. I rented on a Wednesday at 13:00, returned on a Friday at 15:00, and was billed for three days. The car itself (Chevy Cruze) was uncomfortable and not user-friendly.
review from
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5,2
Cons: Both drop off and pick up we’re very slow
review from
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2,0
Pros: There were no cars available in the class that I rented and they wanted me to pay the rate for very expensive car they did have. Felt like baut and switch. The staff would not accommodate nor would Avis corporate when I called for assistance.
Cons: Do not rent from them.
review from
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2,0
Pros: Arrived from airport and Avis representative says they don’t have any vehicles available for my reservation.
Cons: I would have appreciated a simple call or voicemail saying the bad news instead waiting until I ubered to the Avis location.
review from
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4,0
Cons: Car smelled very strong of marijuana.
review from
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5,6
Pros: Drop off was easy
Cons: They didn’t have the suv we ordered, so we had to take a bigger suv at more money. Or wait until the car we ordered was in. I thought this was ridiculous and M not likely to rent from Avis again.
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Where can I find Avis hire cars in Denver?
1900 Broadway, Avis car hire
Address
1900 BroadwayPhone
+1 303 839 1280FAQs about hiring a car from Avis in Denver
How many car hire locations does Avis have in Denver?
Avis has 4 car hire locations in Denver. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Denver Intl Airport (DEN)?
Yes
Does Avis offer shuttle or airport pick-up services from Denver Intl Airport (DEN)?
Yes
