Book Hertz hire cars in Dana Point

Reviews for Hertz in Dana Point

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2.0

Pros:Atvthe last minute had no cars available and couldn’t get one at all.Cons:Poor customer service and no opportunity to try to helpReviewed Apr 1 2018

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7.6

Pros:Good quality car, personable service.Cons:High rental season, but still a little too expensive given Consumer Price Index.Reviewed Jun 21 2017

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10.0

Cons:Nothing. The agent was great. Fast service. Great carReviewed Jan 24 2020

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2.0

Cons:Although I was confirmed for a call at noon, when I arrived at the site, the agent advised that no car would arrive until 1pm and that she could not promise that she could fulfill our rental reserve.Reviewed Feb 5 2020

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6.0

Off again...Pros:Easy pick up and drop off, car was a little dusty inside, Kia Rio seating position was almost painfully uncomfortable to drive after about an hour for this 6'1" driver.Reviewed Dec 23 2016

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4.8

Add on coverage unnecessaryCons:I pre-purchased all the insurance coverage needed to compliment our personal vehicle insurance. When my husband went to pick up the rental, with a full printed copy of the pre-purchased insurance policy in hand, he was told he needed additional insurance. He was in a hurry so he okayed it. As soon as he got back to pick me up and drop me at the airport en-route to his destination, I called Dana Point. They were already closed (Sunday just afternoon), so I called the main Hertz number. Got bounced around numerous times, no one would help, all saying we had to go back to Dana Point despite the drop off location being Palm Springs, or go to another Hertz counter in route of which there were none open. The added insurance by Hertz was a scam that nearly doubled the cost of the pre-paid car rental.Reviewed Oct 8 2017

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4.8

ExpensivePros:Pick up and drop off of the car was easy and I had nuxe customer service.Cons:The car was horrible and it was extremely expensive with a lot of hidden fees.Reviewed Apr 13 2018

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2.8

Had a reservation but Hertz did not have a car for me to rentPros:DId not have any positivesCons:I had reserved a car at the hotel for the next day. When I went to pickup the car they told me they did not have one because they were sold out. ("busy week") They would not provide me any alternatives. I requested that they taxi or Uber me to the next location and they said they could not do that. Horrible customer service. 2 employees at location but neither could do anything to me. Worst case I would have thought they would provide transportation to another location or drive me. But I received nothing and they really did not even apologize for not having the car available. I will not be renting from Hertz anymore. It was just the only option at this location.Reviewed Oct 27 2017

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10.0

Pros:Pick up and drop off quick and easy.Reviewed Jul 23 2019

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More

• What is the most popular car hire from Hertz in Dana Point?

  Full-size (Chevrolet Tahoe or similar) is the most frequently booked car hire type from Hertz in Dana Point.

• How many car hire locations does Hertz have in Dana Point?

  Hertz has 1 car hire location in Dana Point. Take a look at our Hertz hire location map to find the best car hires near you.

• Does Hertz have a car hire location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes