Guest reviews
Overall rating
8,5
Excellent
Based on 12 818 reviews
Cleanliness
7,7
Comfort
6,9
Pick-up/Drop-off
7,6
Value for money
6,7
Pros
"Car was great, prices good"
(in 5781 reviews)
"Great Customer service, great price."
(in 1469 reviews)
"Very helpful and friendly staff!"
(in 3634 reviews)
Cons
"Never picked up the car."
(in 2948 reviews)
"No rental car was not available."
(in 298 reviews)
"told cannot drop at different location."
(in 787 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
car was clean
pick up and drop
pick up the car
great customer
great service
friendly staff
car available
car was great
great car
great experience
airport location
great price
picked up the car
drop the car
-
8,4
Hi
Pros: The workers are very nice. Let me pick up the car sooner then reservation stated.
Cons: I picked to small of a car.
review from
-
2,0
Terrible
Cons: Never was able to rent car at Tampa airport
review from
-
6,4
Good overall.
Pros: Pleasant staff. Quick drop off.
review from
-
10,0
Car rental from airport to home
Pros: No big lines
Cons: We had to return the car by noon because it was a Saturday
review from
-
10,0
Pros: Upgrade
Cons: Nothing
review from
-
2,0
Well I asked them if a friend could pick up my rental
Cons: On the phone they said sure your would need to provide Information and would have to pay with a debit or credit card. My friend called Enterprize to check ahead of time they Would except a debit card ( he’s used Enterprise before still has the same address) he was told sure no problem! Once he goes to pick up the car they tell him he needs a utility bill in his name! He’s suppose to be picking me up at the airport in a few hours! Not cool! You would think they would have all his info on a computer pull it up and say good to go!
review from
-
10,0
One-Way, Pick Up in Venice, Florida
Pros: -Car -Personnel in Venice, FL -Rate -Flexibility
Cons: -The fact that the tank was half full and did not want to enter into the gasoline agreement; prefer to fill it back up before drop-off.
review from
-
2,0
Unreasonable Conditions
Cons: Flew into Florida to buy a truck. The truck broke down and we were stranded at the repair shop with more business to do before we left. We needed a rental car for a day. Hertz didn’t have any drivers that could come pick us up. Enterprise said we had to have a LOCAL drivers license, and that the credit card couldn’t be tied to my bank account. Avis (online and reservation phone number said they were sold out of cars. We called the local Avis office directly and they did, in fact, have inventory to rent. Terms from Enterprise (local drivers license and credit card requirements) need to be made just as clear as minimum age and insurance when you make a reservation. Wasted A TON of time.
review from
-
10,0
Excellent
Pros: This was my first time using kayak, I was a bit nervous. Everything went so smoothly I don't know why i never used it before. Prices were great and service was excellent.
review from
-
8,0
Pros: Pick up and drop off with ease
Cons: Car was a little smaller then I thought it would be
review from
-
3,2
Very poor customer service
Cons: Major mistake made on my rental bill and the manager in Venice didn't even attempt to call on my behalf to try to help resolve it, completely washing his hands of any attempt at making things right. Very poor customer service on both ends and I will no longer use Enterprise after this disaster of a rental.
review from
-
6,4
Cons: Ford focus not my idea of Standard car
review from
-
10,0
Car rental from airport to home
Pros: No big lines
Cons: We had to return the car by noon because it was a Saturday
review from
-
10,0
Pros: Upgrade
Cons: Nothing
review from
-
10,0
One-Way, Pick Up in Venice, Florida
Pros: -Car -Personnel in Venice, FL -Rate -Flexibility
Cons: -The fact that the tank was half full and did not want to enter into the gasoline agreement; prefer to fill it back up before drop-off.
review from
-
10,0
Excellent
Pros: This was my first time using kayak, I was a bit nervous. Everything went so smoothly I don't know why i never used it before. Prices were great and service was excellent.
review from
-
2,0
Terrible
Cons: Never was able to rent car at Tampa airport
review from
-
6,4
Good overall.
Pros: Pleasant staff. Quick drop off.
review from
-
2,0
Well I asked them if a friend could pick up my rental
Cons: On the phone they said sure your would need to provide Information and would have to pay with a debit or credit card. My friend called Enterprize to check ahead of time they Would except a debit card ( he’s used Enterprise before still has the same address) he was told sure no problem! Once he goes to pick up the car they tell him he needs a utility bill in his name! He’s suppose to be picking me up at the airport in a few hours! Not cool! You would think they would have all his info on a computer pull it up and say good to go!
review from
-
2,0
Unreasonable Conditions
Cons: Flew into Florida to buy a truck. The truck broke down and we were stranded at the repair shop with more business to do before we left. We needed a rental car for a day. Hertz didn’t have any drivers that could come pick us up. Enterprise said we had to have a LOCAL drivers license, and that the credit card couldn’t be tied to my bank account. Avis (online and reservation phone number said they were sold out of cars. We called the local Avis office directly and they did, in fact, have inventory to rent. Terms from Enterprise (local drivers license and credit card requirements) need to be made just as clear as minimum age and insurance when you make a reservation. Wasted A TON of time.
review from
-
3,2
Very poor customer service
Cons: Major mistake made on my rental bill and the manager in Venice didn't even attempt to call on my behalf to try to help resolve it, completely washing his hands of any attempt at making things right. Very poor customer service on both ends and I will no longer use Enterprise after this disaster of a rental.
review from
-
6,4
Cons: Ford focus not my idea of Standard car
review from
Other suppliers in Venice scored
Where can I find Enterprise hire cars in Venice?
800 Us Highway 41 Byp S, Enterprise car hire
Address
800 Us Highway 41 Byp SPhone
+1 941 485 2774FAQs about hiring a car from Enterprise in Venice
How many car hire locations does Enterprise have in Venice?
Enterprise has 1 car hire location in Venice. Take a look at our Enterprise hire location map to find the best car hires near you.
Does Enterprise have a car hire location at the airport: Sarasota Bradenton Intl Airport (SRQ)?
Yes
Does Enterprise offer shuttle or airport pick-up services from Sarasota Bradenton Intl Airport (SRQ)?
Yes