10.0
It could have been clearer that the Palm Springs Rental was not at the airport. We had to Uber to the rental car, but I thought I was renting at the airport.Reviewed Dec 2 2023
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10.0
Awesome service !Reviewed Oct 22 2023
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2.0
Pros:you all booked me for a place that wasn't even open.Cons:Going back to CostcoTravelReviewed May 20 2021
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10.0
Pros:everything went wellReviewed May 20 2021
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10.0
Pros:Nice staff, pick up and drop off were very easy.Reviewed May 17 2021
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10.0
Pros:Friendly and helpful staff.Reviewed May 10 2021
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2.0
Pros:Staff was fine. I thought I had booked a car at the airport as that is what i was looking for but I found it was 2 miles from the airport and I needed to get a cab to get to the airport since I was dropping the car at 4:30 AM or pay a $50 drop off fee. Ridiculous!!!!Cons:Make it clear that this is not the in-airport location.Reviewed Apr 30 2021
review from![kayak]()
6.0
Cons:There were 15 people in line. It took an hour to get to the front. Kayak did not communicate that there are 2 enterprise car rental businesses. I was in line for an hour at the wrong one. The one I was booked to be at was closed (at 12 noon ?) the kind wonan working frantically tried her best to get me a car. The car she gave me was a ‘hot boxed’ camero - smelled like someone just got done getting high. The oil light came on when my 83 year old mom had finally gotten herself into the low riding car. We got out and the nice man who was working helped me and got me a gladiator. The people were great! The process sucked. Thanks for listening.Reviewed Apr 25 2021
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6.0
Cons:Long lines to pick up carReviewed Apr 11 2021
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10.0
Pros:Pickup went smoothly. After hours drop off as well. Enterprise staff also managed to find a hat I'd left in the vehicle and arrange for it to be returned to me.Reviewed Apr 6 2021
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2.0
Cons:Not clear that location was not at airport and was not even open when we landed. And wouldn’t reopen until Monday. Closed on Sunday.Reviewed Mar 29 2021
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4.0
Cons:The pick up is not at the airport and we had to walk a mile with almost no sidewalks. You should not rent at off airport sites unless it is specifically stated. Plus, they would not shuttle us. It was dangerous walking in the street to get there. If someone got hurt you could be liableReviewed Mar 28 2021
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