2.0
I rented with dollar rentals. There was no one there at the counter. I had to go to another counter. The person at the counter immediately tried to upsell me. Immediately tried to convince me I needed a bigger vehicle. We then found our insurance And tax was going to be another almost 800$ even though our rental was under 600$. This makes no sense to Me and I will never use kayak again. I am letting everyone I know what happened and about this extra cost that seems exponentially excessive. Very unhappy with dollar rentals and with kayakReviewed May 1 2023
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8.0
Great customer service. There were only two people working, so the wait time was long, but that is on the company for now having more help. The people working were quick and efficient.Reviewed Mar 5 2023
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2.0
They rented a 5 year old SUV. The vehicle broke down. I needed to spend half a day waiting for tow, tow driver trying to fix car, going with vehicle back to airport, waiting in line for a new car and driving back to our hotel over 30 minutes away. When I got back to airport, they would not reimburse for Uber ride to appointment or comp the car. Stay away from this rental company or expect a rough ride.Reviewed Feb 25 2023
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10.0
The only thing was the massive pick up line - not much to do about it except have patience.Reviewed Feb 14 2023
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10.0
We rent multiple times a year at Palm Springs Airport. We have used all the various rental companies. This rental from Dollar provided the best price for an amazing SUV. Very good experience. Rental prices have skyrocketed at all companies from previous years. Dollar had the best rates this trip and a much superior vehicle.Reviewed Nov 1 2022
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10.0
Rented a “Murano of similar” and received a brand new Edge. Great car, clean, service at Palm Springs airport great both entering and exiting.Reviewed Oct 1 2022
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10.0
Let me know what your full price is. Including your fees.Reviewed Mar 15 2022
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4.0
We ordered one car for 7 people but they gave a tiny SUV. It was super squishy and was not comfortable. They also had these hidden fees and it ended up costing way more then anticipated. Overall, pretty bad experience. I would rather just rent a car from Turo next time.Reviewed Feb 23 2022
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10.0
Feel the value for my money was fantastic. And the return process was the best I have ever experienced.Reviewed Jan 31 2022
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10.0
Service was very goodReviewed Dec 21 2021
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10.0
Renting was the easiest with Dollar. All the employees were over the top helpful and ready to serve. I was amazed how seamlessly everything went from the setting up of the reservation through the car pickup all the way to the return. They did exactly what they said, I'd use them againReviewed Dec 21 2021
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8.0
Bit expensive. The vehicle’s bluetooth failedReviewed Dec 21 2021
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