Guest reviews
Overall rating
7,3
Good
Based on 6 382 reviews
Cleanliness
9,2
Comfort
9,0
Pickup/dropoff
9,1
Value for money
8,7
Pros
"Car was nice and clean."
(in 739 reviews)
"But overall a good experience"
(in 87 reviews)
"nice clean car, helpful personel."
(in 331 reviews)
Cons
"Worst customer service experience EVER."
(in 257 reviews)
"Could not pick the car."
(in 102 reviews)
"Didn't have a credit card."
(in 100 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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10,0
Pros: Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).
review from
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8,0
Pros: Friendly Staff but has no airport Location
Cons: Airport pickup area, newer cars.
review from
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10,0
Pros: Staff was awesome! Very friendly and very helpful
Cons: nothing really
review from
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10,0
Pros: It was a very friendly, clean, helpful and great experience!!!
Cons: Nothing
review from
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6,0
Rentals Cannot Leave the State
Pros: Friendly people. Once you dive into the rental agreement, everything is there.
Cons: My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.
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10,0
Pros: Very friendly and helpful staff.
review from
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10,0
Good deal!
Pros: Price was good for the car. The car was a 2017 but not top of the line but still nice and new and clean. Zero complaints
review from
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9,2
Pros: Great staff in kalispell willing to work with me when my flight was delayed.
Cons: The cost.
review from
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9,2
MSO Rental
Pros: Price was great. Very easy to pick up and drop off
Cons: The seats were uncomfortable, but that’s the car, not the company.
review from
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2,0
not where they said they would be at.
Cons: Was informed rental car was available at airport. It wasn't. I had to therefore take a long cab ride to the rental agency to procure rental. In otherwords, was misled. Opted to go with more reputable rental agency at airport.
review from
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10,0
Pros: The elantra got 40 plus miles per gallon!
review from
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2,0
Sucks!
Cons: They did not honor the reservation. Was told they dont know how the reservation was allowed since they are out of cars.
review from
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10,0
Pros: Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).
review from
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10,0
Pros: Staff was awesome! Very friendly and very helpful
Cons: nothing really
review from
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10,0
Pros: It was a very friendly, clean, helpful and great experience!!!
Cons: Nothing
review from
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10,0
Pros: Very friendly and helpful staff.
review from
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10,0
Good deal!
Pros: Price was good for the car. The car was a 2017 but not top of the line but still nice and new and clean. Zero complaints
review from
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9,2
Pros: Great staff in kalispell willing to work with me when my flight was delayed.
Cons: The cost.
review from
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9,2
MSO Rental
Pros: Price was great. Very easy to pick up and drop off
Cons: The seats were uncomfortable, but that’s the car, not the company.
review from
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10,0
Pros: The elantra got 40 plus miles per gallon!
review from
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6,0
Rentals Cannot Leave the State
Pros: Friendly people. Once you dive into the rental agreement, everything is there.
Cons: My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.
review from
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2,0
not where they said they would be at.
Cons: Was informed rental car was available at airport. It wasn't. I had to therefore take a long cab ride to the rental agency to procure rental. In otherwords, was misled. Opted to go with more reputable rental agency at airport.
review from
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2,0
Sucks!
Cons: They did not honor the reservation. Was told they dont know how the reservation was allowed since they are out of cars.
review from
Other suppliers in Missoula scored
Where can I find Dollar hire cars in Missoula?
1905 W Brdway, Dollar car hire
Address
1905 W BrdwayPhone
+1 406 542 2311FAQs about hiring a car from Dollar in Missoula
How many car hire locations does Dollar have in Missoula?
Dollar has 1 car hire location in Missoula. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Johnson-Bell Field Airport (MSO)?
Yes
Does Dollar offer shuttle or airport pick-up services from Johnson-Bell Field Airport (MSO)?
Yes