10.0
Wonderful experience. So easy to work with. So accommodating. Refreshing experience in this industry.Reviewed Oct 6 2023
review from![kayak]()
10.0
Cons:When I initially called it sounded like they weren't going to be able to provide a large 4 WD vehicle. They said to call 72 hours out, and when I did, the second person said no problem! And got us one! Thanks....Reviewed Dec 29 2020
review from![kayak]()
10.0
Pros:So fast and easy for pick up and drop off! The vehicle, Mazda cx-9 was great!!Cons:Things were terrific!!Reviewed Oct 20 2020
review from![kayak]()
9.2
Pros:Great peopleCons:Prices are high for the vehicleReviewed Jul 19 2020
review from![kayak]()
10.0
Pros:This was the easiest rental car experience of my life. Great service from "Jason". I phoned from the airport and he picked me up in a snowstorm. Had the car running to keep it warm for me. The entire process was seamless; drop off was excellent as well. Thank you!Cons:The location of the rental place was about 8 minutes from the airport. In a perfect world, it would be AT the airport, but given how small Missoula is, and how quickly the shuttle process worked, it was a pretty minimal issue.Reviewed Oct 8 2019
review from![kayak]()
10.0
Pros:Staff was friendly, helpful, and fast with service.Cons:Nothing, really. Short of being located at the airport, I can't think of a thing to improve.Reviewed Sep 25 2019
review from![kayak]()
10.0
Pros:Staff is always friendly. Ease of drop off and pickup. Parking available (can leave my car on site).Reviewed Aug 19 2019
review from![kayak]()
8.0
Pros:Friendly Staff but has no airport LocationCons:Airport pickup area, newer cars.Reviewed Jul 17 2019
review from![kayak]()
10.0
Pros:Staff was awesome! Very friendly and very helpfulCons:nothing reallyReviewed Jun 26 2019
review from![kayak]()
10.0
Pros:It was a very friendly, clean, helpful and great experience!!!Cons:NothingReviewed Jan 21 2019
review from![kayak]()
6.0
Rentals Cannot Leave the StatePros:Friendly people. Once you dive into the rental agreement, everything is there.Cons:My issue is more with Kayak than it is with Dollar. Kayak Suggested Dollar using my criteria. I wanted unlimited miles, that wasnt on the agreement when I got to the counter. I wanted a rental that can leave the state....not here at this Dollar you cant. By the time I showed up at the counter, we had lost any benefit of early reservation (during a holiday weekend) and 5-10% price reduction of the competitors due to advance payment. We were forced to find another alternative with kids in tow, calling rental companies an hour before some of them close. Most rentals in Missoula charge airport fees even if they are not near the airport. There are only one or two that do not. Pretty frustrating.Reviewed Nov 27 2018
review from![kayak]()
10.0
Pros:Very friendly and helpful staff.Reviewed Oct 17 2018
review from![kayak]()