6.0
Pickup in Missoula was long and arduous, long line, only one staff at a time. Vehicle was brand new, no instructions on various features, we had to ask a customer in the lot how to get in and start it! Poor choice of assignment for elderly renters, too many 'whistles and bells', hard to climb into and out of. Drop+off at Belgrade/Gallatin was quick and easy.Reviewed Oct 4 2023
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10.0
Pros:Great staff...friendly...informative...helpful... AAA+++Reviewed May 8 2021
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10.0
Pros:Friendly staff and very quick rental experienceCons:Had a tiny bit of difficulty comparing the trunk size between a mid and full size. It worked out in the end, but it was a master Tetris experience!Reviewed Mar 19 2021
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4.0
Cons:No one told us the location wasn’t at the airport and there was no shuttle.Reviewed Feb 23 2021
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8.0
Pros:Overall, one of the better car rental experiences. Missoula Mt and Everett Wa did us right.Cons:The car was a little smaller than anticipated, but worked out okay!Reviewed Feb 22 2021
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7.2
Pros:nice vehicle good priceCons:They gave my car to someone else who arrived earlly, then I had to wait 2 hours for the next vehicle to be made ready.Reviewed Oct 27 2020
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10.0
Pros:My rental experience was excellent. I know that Saturday is a busy day but Zach didn’t let that ruin my experience. He worked at making my rental better even if I picked up the only rental car left on Missoula. He didn’t have to but he did.Reviewed Sep 24 2020
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10.0
Pros:My rental experience was excellent. I know that Saturday is a busy day but Zach didn’t let that ruin my experience. He worked at making my rental better even if I picked up the only rental car left on Missoula. He didn’t have to but he did.Reviewed Sep 24 2020
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10.0
Pros:My rental experience was excellent. I know that Saturday is a busy day but Zach didn’t let that ruin my experience. He worked at making my rental better even if I picked up the only rental car left on Missoula. He didn’t have to but he did.Reviewed Sep 24 2020
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2.0
Cons:Car was unavailableReviewed Sep 19 2020
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2.0
Pros:The customer service staff on the phone were nice enough, but the entire experience was terrible.Cons:Actually getting a rental car would have made it infinitely better. The Kayak site showed numerous cars available, I booked one, and then was told there were no cars and nobody knew why I had been able to book one. I was stuck in Missoula until a friend saved me, which gave me plenty of time to think about why I shouldn’t use 3rd Party booking sites.Reviewed Aug 22 2020
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10.0
Pros:Drop off was so easy. We had a flight cancel and had to drop off at another airport. The enterprise at glacier international airport was so nice!!Reviewed Jul 8 2020
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